Skip to content

← Ideas and Feedback

Have an idea for a new feature?

Ideas and Feedback: Helpdesk Agent

CATEGORIES
All ideas
My feedback
3rd Party Integrations 361 ideas
Acronis 16 ideas
Admin & Core 203 ideas
Agent 341 ideas
Alerts 276 ideas
Asset management 10 ideas
Billing 162 ideas
Bitdefender 16 ideas
Change management 1 idea
Customer Portal & Knowledge Base 132 ideas
Customers 224 ideas
Dashboard 145 ideas
Devices 411 ideas
Helpdesk Agent 81 ideas
IT Automation and Patch Management 385 ideas
ITSM 2 ideas
Mobile App 65 ideas
Network Discovery 74 ideas
PSA Tools 46 ideas
Reports 365 ideas
Roles and Permissions 58 ideas
Security 74 ideas
Tickets 778 ideas
User Interface 207 ideas
Webroot 12 ideas
Work From Home 50 ideas

Searching…

No results.
Clear search results

- Ideas and Feedback 5,023 ideas

Ability to cc users in Helpdesk Agent

Have the ability to cc other users in the ticket on the customer helpdesk agent

8 votes

Michelle Diorio shared this idea · Jan 6, 2023 · Report… · Admin →

An error occurred while saving the comment