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4721 results found

  1. Can a excluded Patch be removed from the Patch Compliance Reporting.

    So A practical example is MS released a preview patch this week and I exclude Preview patches from my customers but in the compliance reports it shows not compliant die to that patch not being installed.

    8 votes

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    1 comment  ·  Reports  ·  Admin →
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  2. Created some custom fields, but you can't filter the report by the custom field values. Be awesome if we could.

    8 votes

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    0 comments  ·  Reports  ·  Admin →
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  3. I would like to be able to ensure that the Atera Agent has all the access that it requires to aspects of the macOS via an MDM but this needs a bundle ID which requires the agent to be signed.

    I'm quite surprised that the agent isn't already signed to be honest.

    8 votes

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    0 comments  ·  Agent  ·  Admin →
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  4. The SNMP library is becoming bloated with low effort / Low quality templates. Mostly clones of clones. Perhaps some moderators are needed to keep things cleaned up. I also suggest disabling the share to library function for cloned scripts in order to prevent multiple copies of the same script being uploaded to the library. Additionally, it would be great to have a language field so users can filter by their native language!

    8 votes

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  5. Our company runs several policies/Automation Profiles on client workstations, but profiles like reboots should not be applied to servers just because they are included in the client assignment.

    We have found over the last month that manually excluding servers tends to result in missing a server or two, and still having an issue.

    We propose that policies and Automation Profiles be set up with the option to exclude types of endpoints, like servers, from being added when creating or running a policy and/or Automation Profile.

    We understand that Atera currently query for "some registry keys that are server only" when…

    8 votes

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  6. Add section to IT Automation profiles to have scripts that will only be ran once when onboarding / first agent check-in.

    8 votes

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  7. Option to add more phone numbers to Clients within customers. Mobile/Home etc.

    8 votes

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    0 comments  ·  Customers  ·  Admin →
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  8. Add a section for "server reboot" in order to see directly which servers have been restarted

    8 votes

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  9. It would be great if we could have more than 1st response and closed tickets. For example we have 2nd response time, 3rd response time and onsite response time.

    8 votes

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    0 comments  ·  Customers  ·  Admin →
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  10. "Run the profile on newly installed agents" need a automation profile for the customer and it would affect all new agents. Why not "Run the profile on new assigned agents" when the agent will get the profile assigned manually, by folder or by customer. So we have a much better flexibility.

    8 votes

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  11. Ability to create more dependencies

    Example:

    Category
    -> Subcatory
    -> Article

    should be amazing

    8 votes

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    1 comment  ·  PSA Tools  ·  Admin →
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  12. When creating an Advanced Filter for a device view, selecting the Installed Software filter, the Software Version field only allows for major.minor versions. This should be expanded to support longer version numbers such as x.x.x.x

    8 votes

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    3 comments  ·  Devices  ·  Admin →
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  13. Hi support,
    I think it could be nice to have the possibility to mark what kind of a part threshold can send email and what no.
    For example: hdd usage over 90% sends critical email alert, but cpu temp over 70 for a couple of time not.

    8 votes

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    1 comment  ·  Alerts  ·  Admin →
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  14. Adding CPU Benchmark value to the Auditor Report. For example values from www.cpubenchmark.net. Those values would help us to determine which PC's are reaching their end of life.

    8 votes

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    0 comments  ·  Reports  ·  Admin →
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  15. Delete Agents / Machines which haven't reported back to Atera for a specific amount of time.

    For example, if a machine doesn't dial into Atera for 5 months, it will be deleted from Atera automatically.

    It would be ideal to have it a system wide setting, client setting, or folder setting.

    8 votes

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    1 comment  ·  Agent  ·  Admin →
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  16. Have Kaspersky AV linked with Atera

    8 votes

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  17. Have an advanced search feature where you can search a particular customer for tickets

    8 votes

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    0 comments  ·  Tickets  ·  Admin →
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  18. It will be a good thing to know which contact is attached to an agent, by using API.
    Actually, we could only know, for an agent, wich customer.
    Some things like that aren't exist on API.

    8 votes

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    0 comments  ·  Agent  ·  Admin →
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  19. Automatic admin credentials generated for servers that cycle say every 10 minutes.

    I know we have this in Connect wise continuum at my current day job.

    When we go to sign in to a server we generate a new unique password every time. This password refreshes every 10 minutes or so. This would be helpful for security purposes.

    8 votes

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  20. It would be nice to have the ability to see transfer rate and percentage completed of a file transfer, as well as the option to cancel the transfer.

    8 votes

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    0 comments  ·  Devices  ·  Admin →
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