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5046 results found

  1. it would be great if the mobile app did more things like pulseways mobile app... the ability to unlock an account without having access to a laptop and having to login would be great

    8 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  2. It would be useful to display a pop up on logged in users' devices reminding to leave their devices turned on, on the night you are pushing out your patches.

    8 votes

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    1. Need to be able to expand the window and/or columns when viewing the Registry Editor. Text is cut off and can't see things without doing a LOT of extra clicks and guessing to find out if I'm on the right entry or not.

    2. Since the HKEYCURRENTUSER is not shown, have an easy way to tell the user which profile is the correct one under HKEY_USERS. This can possilbly be matched by automatically parsing the ProfileImagePath under each user at this location:

    HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

    If you can't automatically match this to the current logged in user, at…

    8 votes

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  3. Possibility to have more than from SNMTP set up so we can send the email address from other ones

    8 votes

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    0 comments  ·  PSA Tools  ·  Admin →
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  4. ESET doesn't recognize Atera and then flashes it as malware

    8 votes

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    0 comments  ·  Agent  ·  Admin →
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  5. Rather than manually adding the devices to a client / customer allow automation to detect either the external IP or internal domain name and then map accordingly.

    Some of my clients rebuild their machines regularly and it would be handy to have these automap rather than having to ensure they are associated with the correct customer constantly.

    8 votes

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    1 comment  ·  Devices  ·  Admin →
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  6. Allow filtering by Battery health, to get a list of devices with battery under x %

    8 votes

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    0 comments  ·  Devices  ·  Admin →
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  7. How about an integration with Freshbooks?

    8 votes

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    0 comments  ·  Billing  ·  Admin →
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  8. Ability to assign custom fields to Time Entries

    8 votes

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    0 comments  ·  Tickets  ·  Admin →
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  9. Block software downloads on computers

    8 votes

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  10. We would like to receive notifications about server and system down through phone or SMS. Email notifications can be blocked by a spam filter or easily overlooked.

    8 votes

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  11. The current "uninstall" function in Atera is extremely basic. There is no way to see the status, no way to schedule it, and it times out at seemingly random intervals, meaning software gets uninstalled from some machines but not others.

    If there was a more advanced way to manage this, including persistence/retrying until the software has confirmed uninstalled from a client/agent, that would be really helpful.

    8 votes

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  12. Use single/existing browser tab when launching Screenconnect remote session. Currently a new browser tab is created each time "Connect" is clicked.

    8 votes

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  13. Dear Support,

    There should be bulk import of Custom Field for Agent using .CSV or .xslx formats.
    Currently we are able add custom field option for the agent but we have to manually enter the data. Since we have more than 1500 agents, the bulk import for custom field will be helpful.

    Request you to please review this feature board request.

    8 votes

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    0 comments  ·  Agent  ·  Admin →
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  14. We get many emails daily from various software solutions we run for our clients. Example: 3CX Alerts, SentinelOne Alerts, AFI Backup Alerts.

    These emails come from a single no-reply email address, and information about which client it relates to is in the body of the email.

    I feel this is a 2 part request.

    1. Add the ability to parse the email body for a particular string that can be compared to a custom field entry on a contact/company.
      For example, our backup software contains a string in the body that reads "Google Workspace domain: domainname.com"
      CONDITIONS
      Ticket Field: Ticket Body,…

    8 votes

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    0 comments  ·  Tickets  ·  Admin →
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  15. CCleaner would be a great addition!

    8 votes

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  16. When a user is given work from home access IT needs to send them this incredibly long URL in order to access their PC. The real idea of work from home is that a user can access their computer from anywhere. If they are on a shared computer it is easy to remember https://app.atera.com/WFH. Users should be allowed to log into this shorter URL and then should be presented with the computer or computers that they can access. OR if they only have one computer it should take them directly from the login page to their computer.

    8 votes

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  17. Bulk Add Custom Field Parameters Via CSV Import.
    Currently, when a new custom field is created, that field has to be filled out one device at a time by browsing to each device page. This takes way too much time. It would be much easier to be able to export a device list with the custom field(s) as a column in a CSV and then fill out the CSV and import to update the devices' customer field(s).

    8 votes

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    1 comment  ·  Devices  ·  Admin →
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  18. Be able to execute and collect the result of a custom script via the agent (similar to zabbix) to monitor and alert about custom parameters in the device

    8 votes

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    0 comments  ·  Agent  ·  Admin →
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  19. I think it be helpful to be able to run a report to show endpoints that are missing a specific software. I understand that Advanced Filters should be able to point out these endpoints (once current issue is fixed in next release), but a report would be helpful.

    8 votes

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    1 comment  ·  Reports  ·  Admin →
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