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5044 results found

  1. Allow multiple scripts in one Automation Profile that are run individually and in order. Current behvior will run all scripts concurrently.

    18 votes

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  2. Being able to costumize Alert Email for each alert where you can choose what informations the email should contain. Instead of "Machine status unknown..." you can choose what the alert email should say.

    18 votes

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    1 comment  ·  Alerts  ·  Admin →
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  3. I Like this software, but my goal here was to find a helpdesk that can export individual tickets by their id number.
    SOX & JSOX auditors request these tickets by number, and want to see the whole thread. Any way to export would be great, .html, .pdf, or just email the ticket would work also.

    18 votes

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    1 comment  ·  Tickets  ·  Admin →
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  4. We can generate auditor reports (and more reports) only by choosing a customer, but if i want just a report for few devices on a customer, i have to create a new customer. You can add a "folder" filter, so we can generate a report just for few devices.

    18 votes

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    1 comment  ·  Reports  ·  Admin →
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  5. It would be helpful before we start remote session so we can see if user is busy/in a meeting/or not in front of the computer. Maybe very low quality image of current view of the screen with hard to read details so we are not intruding on their privacy.

    18 votes

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    3 comments  ·  Devices  ·  Admin →
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  6. Add AV/Spyware/Firewall Status to Agent API

    MachineID

    AgentID

    DeviceGuid

    FolderID

    CustomerID

    CustomerName

    AgentName

    SystemName

    MachineName

    DomainName

    CurrentLoggedUsers

    ComputerDescription

    Monitored

    LastPatchManagementReceived
    AgentVersion

    Favorite

    ThresholdID

    MonitoredAgentID

    Created

    Modified

    Online

    ReportedFromIP

    AppViewUrl

    Motherboard

    Processor

    Memory

    Display

    Sound

    ProcessorCoresCount

    SystemDrive

    ProcessorClock

    Vendor

    VendorSerialNumber

    VendorBrandModel

    ProductName

    MacAddresses

    IpAddresses

    HardwareDisks

    OS

    OSType

    WindowsSerialNumber

    Office

    OfficeSP

    OfficeOEM

    OfficeSerialNumber

    OSNum

    LastRebootTime

    OSVersion

    OSBuild

    OfficeFullVersion

    LastLoginUser

    18 votes

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    0 comments  ·  Agent  ·  Admin →
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  7. 18 votes

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  8. A patch that is 15GB large, won't be installed on a server, with only 13GB of free space. And there are no alarms about it won't be installed.

    So the feature request is to be able to create an alarm, when there are a patch not being installed because of lack of free space on the device.

    18 votes

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    1 comment  ·  Devices  ·  Admin →
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  9. It seems as though the remote command prompt and powershell have declined in performance rather than improved. It has always been buggy and had refresh issues, but now scrolling does not work as expected -- I now have to manually scroll down (this used to work). Also, if the command prompt or powershell dialog is minimized, it is non-responsive when restored -- I have to kill it and re-open a new instance.

    18 votes

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    6 comments  ·  Customers  ·  Admin →
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  10. When i view the customer list, the buttons are too large, it would be nice to be able to list my customers all on one page, instead of having to scroll to find the one i want.

    18 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  11. Set a time put for a repeating triger to send additional alerts

    18 votes

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    1 comment  ·  Alerts  ·  Admin →
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  12. Enhance our monitoring capabilities by introducing a new feature similar to ActivTrak, which allows for advanced productivity tracking and the identification of suspicious activity on monitored computers.

    We kindly request that Atera consider adding a feature that would enable us to:

    1. Monitor Productivity: The new feature should provide insights into how employees are utilizing their time on company devices. This would include tracking application usage, website visits, and active/idle time, allowing us to identify potential areas of improvement in our workflows and employee productivity.

    2. Capture Screenshots: To ensure transparency and security, the feature should include the ability to capture periodic…

    17 votes

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    0 comments  ·  Devices  ·  Admin →
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  13. Atera needs functionality to monitor Windows Server Backup.

    17 votes

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  14. The ability to search for custom fields.

    17 votes

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    0 comments  ·  Agent  ·  Admin →
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  15. When building the criterias of a ticket automation, it would be most helpful to have a "TEST" button to find out which tickets are being captured by the filters we built to make sure it is working as expected.

    Also it would be helpful to see what "changes would have been made" if the rule was turned on.

    So a press on the "TEST" button would display something like:

    Ticket #1234: change status to "Closed", email blah@company.com
    Ticket #1256: change status to "Closed", email blip@company.com

    etc.

    17 votes

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    0 comments  ·  PSA Tools  ·  Admin →
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  16. report - software inventory - devices without / missing software filter

    17 votes

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    3 comments  ·  Reports  ·  Admin →
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  17. Mobile App: Start/Stop/Restart Windows Services as well as set startup type on a device.

    17 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  18. Would be helpful to have a count of all devices that are on each tab. e.g. All would display the total number of devices, Favorites how many have been starred etc.

    17 votes

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    2 comments  ·  Customers  ·  Admin →
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  19. Whenever a new company is created, create a new company to match in bitdefender.

    17 votes

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    0 comments  ·  Bitdefender  ·  Admin →
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  20. Most SNMP devices I deal with have the ability to send SNMP traps to a receiver, it would be nice to have the agent receive traps so issues can be discovered quickly (and this allows increasing the cycle of polling SNMP as issues from the device would be pushed immediately when detected)

    17 votes

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    0 comments  ·  Agent  ·  Admin →
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