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4701 results found

  1. Helpdesk agent to be translated in French

    16 votes

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  2. Software Inventory Report To Show Software Installed and Patched By Atera

    It would be extremely useful to see which software is having the patching managed by Atera and which isn't. an additional column with green ticks for software managed and a warning icon of some description for software that is unmanaged.

    Software unmanaged by Atera's patching for both Windows and Mac would have the option/button to have Atera reinstall the software so that it becomes managed by Atera's patch management process in the future.

    Adding a Select All Unmanaged Software button that selects checkboxes against the appropriate software could allow…

    16 votes

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  3. Provide a UWP app for Intune AutoPilot for MDM and deployments over the cloud.

    16 votes

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  4. The dashboard should be able to more customizable, not just have checkboxes for predetermined widgets. Should be able to add any view already in Atera, such as device views, ticket views, etc. So you could also have a ticket widget that is a breakdown per customer, devices per customer, devices in a patched, not patched status etc.

    16 votes

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    1 comment  ·  Dashboard  ·  Admin →
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  5. Add the ability to take control of PCs running linux to perform maintenance on linux in desktop mode

    16 votes

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  6. Need to be able to link a device to a custom asset

    16 votes

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  7. Ticketing only Atera license

    16 votes

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  8. We need the ability to deploy bitdefender and acronis cyber protect agents in Mac devices through Atera like we can on Windows.

    16 votes

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    0 comments  ·  Bitdefender  ·  Admin →
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  9. When I feel I need to scan a PC and don't want to interfere with the user, I can initiate a Webroot scan from the agent page. What I cannot do is see the results and would like to see these results shown when the scan completes.

    16 votes

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    0 comments  ·  Webroot  ·  Admin →
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  10. SSO intergration with Lastpass

    16 votes

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  11. Please allow splashtop RMM to be launched from an android web browser.

    I use an Android Tablet. The Atera interface is better from the browser than it is from the android app. Unfortunately when I attempt to launch splashtop from the browser on Android it failes. I have to use the app to create a romote connection from my tablet.

    I'd like the web interface to notice that I'm on an android device and attempt to launch splashtop RMM for android as opposed to Splashtop RMM for windows.

    16 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  12. Currently we can go to REPORTS, AUDITOR and use the drop down list for each customer to see their total devices. A report that displays all the customers and their corresponding device totals is needed to provide to accounting to verify we are billing them properly. Thank you!

    16 votes

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    3 comments  ·  Reports  ·  Admin →
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  13. Allow multiple technicains to remote onto one PC via splashtop! We do not want to use AnyDesk

    16 votes

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    1 comment  ·  Admin →
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  14. We would like the ability to be able to change invoice numbers to match them up with our external billing system.

    16 votes

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    0 comments  ·  Billing  ·  Admin →
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  15. It would be nice for the agent to show it's location if in case of a stolen device connects to the internet. Have the ability to schedule a remote wipe or scripted data removal if it checks in or even sound an alarm if a device is stolen nearby.

    16 votes

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    0 comments  ·  Agent  ·  Admin →
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  16. Allow to integrate with Splashtop Business account. Much like with the current ConnectWise Control.

    16 votes

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  17. Work from home forgot password option. We dont give access to the atera portal and we need to set the password and let them know what it is and they cant change it. There should be a forgot password option on the work from home login page.

    16 votes

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  18. Automatically assign threshold profile based on operating systems/device type

    16 votes

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    2 comments  ·  Agent  ·  Admin →
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  19. Ability to connect to Anydesk without copying and pasting passwords. It would be nice if we can apply profiles to customers. For example, be able to set all endpoints to default to better performance and not to share sound.

    16 votes

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  20. Ability to email a technician when a ticket is about to breach SLA

    16 votes

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