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5032 results found

  1. Having a field on the main screen for a device where it shows whether the device is idle, versus having to click through a couple dropdown menus before getting to the info. It would help to be able to see, at a glance, whether the device is indeed idle before connecting up. This avoids connecting when it's in use, which disrupts the client's work most times when in use.

    Several other RMM's have this already, which is convenient.

    2 votes

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    0 comments  ·  Agent  ·  Admin →
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  2. Atera can use Delivery Optimization (Microsoft). Finally, Microsoft developed better Windows Updates through Delivery Optimization to efficiently manage the data transmitted thru the Internet.

    Now, Atera needs to be able to use this feature instead of enabling "Local Windows Updates" to be used.

    1 vote

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  3. Updating third Party Software via Chocolatey by Endpoint Patch Management.
    It would be nice if we'll be able to update third party software next to windows updates by the endpoint patch management.

    7 votes

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  4. Storage and inode usage can differ so it must be tracked. High inode usage could result in services crashing or freezing.

    4 votes

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  5. Need the ability to completely decline Windows non-critical updates. The only option is to postpone.

    2 votes

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  6. Work from home: client has two monitors, I want to see the two with my session

    1 vote

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  7. Would like to add the Agent Customs Field into PDF report when pull the Audit Reporting.

    3 votes

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  8. Honestly surprised this isn't a feature already, but can we please allow interactive scripting?
    Without being able to prompt for input when running a PowerShell script, I am limited to only hardcoded records.

    It should be possible to run a PowerShell script and have it prompt for input using the Read-Host command.

    This would allow scripts to be far more dynamic and flexible.

    This should already be possible seeing as we have full shell access, so shouldn't be difficult to implement.

    4 votes

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  9. Create the ability to purchase a 'day pass' or 'tech pass' to allow a temporary employee (e.g. a contractor) to access selected parts of an Atera tenancy (e.g. tickets, devices) to perform short term work instead of adding a technician for an entire month.

    4 votes

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    0 comments  ·  Billing  ·  Admin →
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  10. Emails from people who talk in all caps.
    Some people never learn to just use normal punctuations and email etiquette.

    1 vote

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    0 comments  ·  Customers  ·  Admin →
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  11. PDF invoice please!

    3 votes

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  12. Please can Atera consider allowing SSO with Azure AD on all plans (or Expert and above perhaps?) so that our users (who are very familiar with the big Microsoft Log In Button and use it for other systems they use) can use it to log in?

    Most modern web applications have this feature built in / available as standard and seems a little unfair that we need to be Enterprise level to have this feature available to us. (We are using IT Department Expert Plan) Thank you!

    Even a particular unnamed open source and free ticket system has the ability…

    34 votes

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  13. i see multiple feature requests for the same thing all with multiple upvotes.
    The request is for automation to be run on machines when they come online as the current setup will skip devices that are offline.

    This is such a crucial feature for automation to work effectively as machines will not always be online at your given schedule as users do not always abide by your requests. for the client device to come online and have scripts/automation's in its queue and then action them is critical

    3 votes

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  14. It would be ideal if we can remote into a computer as a different user and not take over the current user session. It would be nice to have this so we can run in another session in the background while the current user is able to stay logged into their current session.

    Kind of like how two people can remote into a server at the same time.

    1 vote

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    0 comments  ·  Agent  ·  Admin →
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  15. Auditor Report currently shows BitLocker enabled in the PDF, but does not capture the status of BitLocker in the XLS export. This is important for BI reporting to aggregate data from different systems.

    Please add a field in the XLS version of the Auditor Report to capture BitLocker status.

    5 votes

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    1 comment  ·  Reports  ·  Admin →
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  16. Have ability to send customers to the "Login using Activation Link" instead of the "email / password" option. Customers could bypass clicking the "Forgot Password" link.

    11 votes

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  17. I want to work further with the result from my advanced report filter and move over to the devices section with the result used as device filter. Thus we can e.g. run scripts on the result from the advanced report.

    3 votes

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    0 comments  ·  Devices  ·  Admin →
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  18. Bidirectional integration with azure DevOps tickets.

    1 vote

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    0 comments  ·  Tickets  ·  Admin →
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  19. To install the remote agents on mobile phones to manage company mobiles

    2 votes

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  20. Atera only "quick" show phone number of contacts. not mobile phone number. if a user doens't have a phone number and only mobile the user is shown with now phone number everywhere but when you edit the user in the contacts list.

    1 vote

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