4806 results found
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automated tasks
It is possible to obtain information from the list of devices if one or more automated tasks encounter errors or were unable to execute during their scheduling due to the agent being offline. Additionally, it is feasible to check the status of all automated tasks by accessing the agent, which includes their successful executions with the most recent execution date, as well as any failures, etc. This feature has already been offered by N-able for some time. I believe this is crucial to enhance productivity, rather than just relying on generating reports.
1 vote -
Updates during installation
Se serait bien de voir dans la listes des appareils et sur l'agent les mises à jours en cours d'installation sans passer par les rapports, plutôt que voir toujours le nombre de correctifs disponibles.
2 votes -
Patching Sandbox
The patch approval is great, but still, Atera doesn't offer the option to test out the patches. I don't trust the online forums. I'd like to even buy a dummy environment to try the patch before I approve it.
1 vote -
Scheduled automation on next start-up in case of failure
It would be fantastic if, within automations, we could have a checkbox option, for instance, to launch certain scheduled tasks during the next startup if the scheduling couldn't take place due to the agent being offline, as many RMM platforms already offer. Nowadays, with the rise of remote work and mobile workstations, it's even harder to schedule certain tasks at a fixed time.
2 votes -
When using Configuration Policy, Windows Update. Wake computers to restart
Hi,
If using configuration Policy and Windows Updates with restart outside of active hours on. Have a feature to wake computer at a time outside of hours to allow them to restart to apply updates
2 votes -
Exclude certain IP addresses from scan
I want the ability to exclude particular IP addresses from the scan.
In my particular scenario I have a honeypot set up on the network that fires off an email every time it's touched. This is generating ~100 tickets a day per network every time this Network Discovery agent hits the honeypot.
I will need to discontinue my Network Discovery subscription until this feature is implemented.
19 votes -
Allow Code in the Knowledge Base
It appears that either the version of SummerNote we are running 0.8.18 is old (0.8.20 is the latest stable) doesn't include it, or the feature has been blocked.
I would like to be able to insert Code directly into the KB articles. For instance, the table formatting is terrible and it would be nice to be able to just paste in a formatted table via code.
2 votes -
Automatically Enable 'Availability Monitoring' for newly installed agents
Enable Availability Monitoring on newly installed agents since workstations need to be manually enabled. This would make it easier to have agents be monitored when adding new ones so they are not forgotten
4 votes -
SNMP ODI MATH OPERATION
Allow to exec operation with multiple OID, for example synology nas only return OID of total space and used space, if is possible to calculate ( free space / total space ) to monitor the % of free space
5 votes -
Search device notes
It is critical that when I search my device list, it includes the Notes field for each device. I put relevant notes about where the device is or who is using it in that field. My device naming convention is random and ordinal making it confusing if I don't read/have the notes.
5 votes -
SNMP: send commands, status of the doors, and more
SNMP: Ability to send commands in atera. I want to see the status of the doors, the system and many more stuff.
1 vote -
Stream Monitoring
I have several large clients that stream real time video to events like Black Hat 2023 in Las Vegas. If you are unfamiliar with the event it has a virtual booth day on the last half of the ticket.
I have clients in remote location that will stream thier presentation directly to the company booth. They use software encoders to push the video to the booth server.
They run in to problems like Task Manager popping up while broadcasting. This wrecks the stream and they look embarrasing to thier clients. This has happened hundreds of times.
I manage thier packet…
1 vote -
Axient Backup task reporting
Would be good to see reporting of axient backup intergrated to atera.
Job Status, Job Completion, Job Failure etc.If we could have the atera dashboard display this info and send alerts to technicians would be nice.
1 vote -
API Create Ticket from AgentID
You should be able to create a ticket via the API with only a Agent ID or name.
If I am running a script and want to create a ticket from the agent, we should be able to attach an agent and ignore the user field information.
The User information should be relatable from the agent in Atera automatically.1 vote -
Add the ability to see if the User's Helpdesk Agent is "Enabled" or not
Since the default is disabled, there should be a way to see if it is enabled in the GUI without having to use a script or something of the like.
Or have a global setting to "Enable" it by default so that you don't have to configure each machine.
1 vote -
Updates from phone app
The ability to push Windows updates from the cell phone app.
5 votes -
Multiple email addresses for a single user
Having a single email address for a user account leads to fragmentation of the helpdesk ticketing system. For example, a person working from home may not have access to their work email (associated to a user account in Atera), and may need to create a helpdesk ticket using their personal email. The fragmentation of the ticketing system happens where their user account associated with their work email will not have the tickets that come in with their personal email. The user will also need to manage two accounts in Atera, one for their work email and one for their personal…
5 votes -
Vanta
Vanta is a 3rd party app that help organizations remain and follow compliance. Such as SOCII, HIPAA and GDPR
1 vote -
threshold : list the servers according to their profile
Hello,
We find that servers do not have a "Threshold Profile".
From my exchange with support, there is no solution to list servers without a profile or with a specific profile like "None" or whatever.
Can you add this function please.
Waiting for your return,
3 votes -
Ability to select columns in assets
We should be able to add (and sort) our custom asset fields in the list.
There is a lot of data there, and having to open each item is not a good way of managing these assets.We should be able to add the custom fields as columns and to be able to sort them.
4 votes
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