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4806 results found

  1. Reports/Dashboard with all the available patches

    2 votes

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    0 comments  ·  Reports  ·  Admin →
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  2. Ability to disable the IT Automation Profile directly in the main view,

    2 votes

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  3. New device UI: filter by advanced and custom fields

    7 votes

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    1 comment  ·  Devices  ·  Admin →
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  4. It would be nice to be able to receive an email alert when a device goes offline and stays there for 30 days, for example.
    Upon receiving these emails, one could specifically investigate why the device is offline.

    2 votes

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    0 comments  ·  Alerts  ·  Admin →
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  5. Provide a way to bulk edit Agent Names and Relation for a bunch of agents - perhaps in spreadsheet style.

    2 votes

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  6. On the Tickets page, if more than 20 tickets are showing, the blue ticket status oval is useless. Each time you click on it the page repositions and you can't change the status of the ticket you just clicked on. Your team says it is hard coded for 20 tickets. This should be fixed.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. njhug

    2 votes

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    1 comment  ·  Acronis  ·  Admin →
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  8. Instead of having to pull all invoices/tickets with each call, it would be great to be able to specify an invoice/ticket date or even better, specifying two dates and get all invoices between those two dates.

    1 vote

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    0 comments  ·  Admin & Core  ·  Admin →
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  9. Instead of having to pull all invoices/tickets with each call, it would be great to be able to specify an invoice/ticket date or even better, specifying two dates and get all invoices between those two dates.

    1 vote

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    0 comments  ·  Admin & Core  ·  Admin →
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  10. Want to setup the agent to monitor local log files for specific regex entries as part of the alerting function.

    3 votes

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    0 comments  ·  Agent  ·  Admin →
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  11. It would be cool if we could push collection information into ATERA per device to show monitored data collected outside of SNMP. For example some equipment only has a rest framework, so I could have a script running on an atera agent monitored device/server, and have it push these collections details into the dashboard for additional monitored data.

    1 vote

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    0 comments  ·  Admin →
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  12. Would be great if we were able to export the event log to csv and/or similar format to make it easy to search and filter log results while working to resolve issues.

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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  13. Mon Expert en Gestion Accounting Integration.

    1 vote

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  14. MFA: give the option to choose when the MFA is required. everyday, every 3 days, once a week.

    1 vote

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  15. Install the agent without admin control

    1 vote

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    0 comments  ·  Agent  ·  Admin →
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  16. Can we get alerts from Dell OpenManage regarding disk failure in RAID, memory failure and others?

    4 votes

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  17. Hi Team,

    It would be helpful if the Default Time Entry Length was moved from the Settings menu and placed in the Contract.

    The reason for this is different contracts have different minimum time billed.
    A T&M customer may have a minimum of 1hr when a full service client may be recorded in 15 minute increments.

    The ability to set this against the contract would allow more accuracy in time recording and client billing across the board.

    1 vote

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    0 comments  ·  Tickets  ·  Admin →
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  18. Should have custom read/contribute/modify/delete access for Knowledgebase.

    2 votes

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  19. Nothing privacy breaking or intrusive but the ability to see where and when a user logged in and when they logged out showing some basic level of activity. If you have to do forensics or look for trouble on all users computers this would be really helpful. Also if you have to prove for some reason a person was logged in you can run a report.

    3 votes

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    0 comments  ·  Reports  ·  Admin →
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  20. Please include a dashboard tab in the mobile app. I have no way to monitor everything from a tablet on my desk. I would like to be able to see everything and not choose ALerts or Tickets. TY!

    5 votes

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    0 comments  ·  Dashboard  ·  Admin →
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