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5042 results found

  1. In order to have information for small networks because if an employee is on vacation and therefore the machine is off, we would have another machine chosen as an agent to receive the information

    4 votes

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  2. Not all technicians should have the same privileges per customer, folder, or machine.

    We need the ability to limit level 1 or outsourced technicians from running scripts, accessing a remote command prompt or PowerShell.

    Currently, all technicians have SYSTEM account access to all endpoints.

    This is a major security concern!

    Currently, any technician can reset or create admin credentials.

    This includes Active Directory domain controllers.

    Entering the following commands from a remote command prompt will grant all technicians domain admin rights.

    net user administrator /active:yes
    net user administrator $NewPassword$

    35 votes

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  3. It will be very useful to be able to filter a View by HelpDesk Agent and Chat activation status

    9 votes

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  4. Hi

    I want to update the PCs at night. But when they are off, its not possible.

    I can send manual the wakeOnLan command ... would be great if I`m able to use for this also a scheduler .. so I send on 21:45 a wakeOnLan and on 22:00 that the PCs should install all upates and shutdown when finished.

    2 votes

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  5. Zoho Books is used worldwide by thousands of companies. I use Zoho Desk for ticket management, but I will be happy to use Atera's full capabilities if there is integration with Zoho Books.

    14 votes

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    3 comments  ·  Billing  ·  Admin →
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  6. Be notified when a device has not been patched for a certain number of days...

    11 votes

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    1 comment  ·  Alerts  ·  Admin →
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  7. Be notified when a server (or device) has not been restarted for a certain amount of days

    3 votes

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    0 comments  ·  Devices  ·  Admin →
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  8. 1 vote

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    0 comments  ·  Admin →
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  9. Having issues with getting Network Discover to work on Doman Controller. It would also be nice to be able to ABORT the discovery, instead of waiting for a timeout. Also, when it does fail, perhaps give some idea of the reason, i.e. Network Credentials, Firewall/Getting blocked. I am using the trial, and this is a huge issue if I can't get this to work.

    10 votes

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  10. Execute a custom script and the output generated should be used to generate thresholds and performance monitoring.

    4 votes

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    1 comment  ·  Devices  ·  Admin →
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  11. Set up folders to categorize and group your automation & patching. E.g.: group profiles by customer, or group them by type (patching, scripting etc.).

    9 votes

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  12. Allow automation every x hours rather than having to specify times of the day.

    5 votes

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  13. We have created a category for a customer, in that we have various sections, it would be useful if we could have sub sections to organize articles further

    7 votes

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  14. Would like to be able to perform functions on the oid values and have that display as well. For instance, some printers report toner levels as a number and to get the toner percent level you have to calculate it based on current level and max level. Would appreciate being able to do this within atera to display the actual value and the calculated value.

    5 votes

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    1 comment  ·  Devices  ·  Admin →
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  15. Adding a downtime feature directly from the dashboard and not based on the atera agent monitoring.

    3 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  16. User activity or when they are logged in and for how long etc. would be a real bonus with this software. The data is there, basically I would like to see when and for how long each PC/User is logged on especially now with people working at home

    14 votes

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    1 comment  ·  Reports  ·  Admin →
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  17. We are all concerned about the Insider Threat and Security Policy dictates that all USB ports on windows. Linux and Mac workstations be disabled except for designated workstations and those be logged and be reviewed daily.
    You have scripts to do it but we need it to be more automatic and for it to be monitored and reported.

    7 votes

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  18. Add, set and edit Printers on Clients...

    146 votes

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    4 comments  ·  Devices  ·  Admin →
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  19. Be able to stop a script that has an expiration, but has not been processed yet.

    7 votes

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  20. Full integrated acronis client onboarding

    6 votes

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    0 comments  ·  Acronis  ·  Admin →
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