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Ideas and Feedback: Helpdesk Agent

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Add HelpDesk Agent and Chat to the View Filter

It will be very useful to be able to filter a View by HelpDesk Agent and Chat activation status

9 votes

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Paolo Zoglianti shared this idea  ·   ·  Report…  ·  Admin →
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Under Review  ·  AdminProduct Team (Product Team, Atera) responded  · 

Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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  • Matt Jones commented  ·   ·  Report

    It would be great to see this displayed on the Agent screen to see if the HelpDesk agent or Chat are enabled. Currently you set it and hope it worked with no way to confirm.