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Ideas and Feedback: Helpdesk Agent

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Add HelpDesk Agent and Chat to the View Filter

It will be very useful to be able to filter a View by HelpDesk Agent and Chat activation status

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Paolo Zoglianti shared this idea  ·   ·  Report…  ·  Admin →
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  • Matt Jones commented  ·   ·  Report

    It would be great to see this displayed on the Agent screen to see if the HelpDesk agent or Chat are enabled. Currently you set it and hope it worked with no way to confirm.