4716 results found
-
tableau de bord
Il serait intéressant de pouvoir personnaliser le tableau de bord afin d'y mettre les informations clés qui nous sont pertinante et de pouvoir définir nos filtres et nos seuils.
1 vote -
Have an API key just for different users
Having only 1 API key is limiting. If I have a junior dev, and I want him to develop some API things, but I don’t want him to have access to delete commands, and commands that could be disruptive, develop a framework so we need to know that the api work properly. API call change do a lot, Granularity for users. Have an API key just for one user
10 votes -
Bidirectional integrate with azure DevOps tickets
Bidirectional integration with azure DevOps tickets.
2 votes -
Deep Billing Integration
We want Atera to be able to read how many backups or Endpoints a customer has so we can bill them using the billing functionality and not manually. The info is there.
6 votes -
Agentname / FQDN
Unfortunately, after installing the agent, only the computer name is displayed.
It would be much better and more useful to display the FQDN. Directly in the overview.
This would make it much easier to assign machines and search much faster if you know the AD. As well as simply adding new machines under a "dummy customer" (transfer) and then assigning them to the real customer.It is important that the FQDN is shown DIRECTLY in the overview.
Small adjustment, big effect.1 vote -
debian
Reboot/Shutdown - Mobile App
I sorely miss the fact that you can't simply restart Linux machines. This is possible when accessing via a website.
Is something planned here?1 vote -
Alert if working someone elses ticket
Alert if you grab a ticket that someone else has already grabbed, alert before you save any comments if the ticket is in someone else's name, alert before you change the status of a ticket that belongs to someone else, etc.
Basically, this will just let you know that someone else got to it faster since it is not real-time and you are not both working the same ticket.
6 votes -
Stop notifications after a certain time on the mobile app
Stop notifications after a certain time on the mobile app
3 votes -
Link Automation Tasks
Would be great if you can link a chain of dependency for the automation tasks. Like example if I have two tasks, one to create a restore point and another to run a manual PowerShell script. I should be able to assign the restore point automation first and make it a dependency so if it fails the other task fails as well.
A step further would be to make it agent based so if the first task succeeds on the a few of the agents and not on all the agents. The chain of tasks continues for those agents that…
1 vote -
refresh
The old system had a go button that would only refresh the contents in the page and not the entire page. The new system does not auto-refresh for minutes after something has changed. Used to I could just hit the go button on my filters and boom instant refresh of data only and not the whole page. This new system forces me to manually refresh the entire page wasting time and bandwidth.
29 votes -
Choose Anydesk or Splashtop as default for some computers
AnyDesk: Ability to choose Anydesk for some customers and Splashtop for others. And then only show Anydesk for specific customer and to not send the Splashtop installer again via the Atera agent (need to remove it everytime)
20 votes -
Overall improvement of Patch Management
This needs an overhaul and the following additional features would be an improvement.
Scheduled Device Scan for Updates
After updates have completed If a user is logged in prompt to reboot every set period of time until reboot accepted.
After Updates If a user is not logged in attempt to reboot to schedule based on local device time.
Allow local admin credential injection in order to force updates through that require a device to not just be turned on but logged in to work.
Approve or Reject updates and set priority for security and critical updates based on the CVE.
…
343 votes -
Retrive SNMP device oid and value with API
It would be very useful to be able to retrive via API device data, like SNMP, oid and current value
4 votes -
dropdown
Be able to rearrange the dropdown options and their dependencies in any order we choose. This way we won't have to recreate the dropdowns every time something is added or changed, they can just be shuffled around manually.
1 vote -
Availability Monitoring
Availability Monitoring - Control how often we receive alerts for a device that is offline. I can get an email alert almost every hour to let me know a device is still unavailable. After a weekend I can have up to 50 emails for a single device! If there are multiple servers offline then this is too much. We are having to turn off this feature at the moment because we just get spammed.
20 votes -
Export an invoice without a batch.
Allow an invoice that was created outside of the invoice batch process to be exported to a csv file. Allow an invoice to be added to an existing invoice batch.
4 votes -
clickup
It would be amazing if you added a project management tool like ClickUp.
8 votes -
Send welcome emails to customer after Azure AD Sync
Welcome automation emails only work when contacts are created individually for each customer. Importing customers with CSV or syncing with AD azure doesn't send the welcome email automatically to new contacts.
Welcome emails are the first interaction with new customer employees. This is highly recommended.
30 votes -
Option to Customize Template When Sending an Invoice
It would be helpful if we could add customization to the email sent to customers on invoices. For example, now we have a very generic template that gets sent with each invoice with the attached invoice PDF document. It would be beneficial to edit the text in the email to include: a URL, custom greeting/payment instructions etc.
2 votes -
Threshold profiles/alerts to go to different teams
Would like to be able to send alert profiles to different staff. I have one profile for workstations and one for servers. Would like to have workstation alerts email the helpdesk and server alerts to the server/network admins.
2 votes
- Don't see your idea?