Skip to content

← Ideas and Feedback

Have an idea for a new feature?

Ideas and Feedback: Tickets

CATEGORIES
All ideas
My feedback
3rd Party Integrations 344 ideas
Acronis 16 ideas
Admin & Core 196 ideas
Agent 335 ideas
Alerts 266 ideas
Asset management 5 ideas
Billing 153 ideas
Bitdefender 16 ideas
Customer Portal & Knowledge Base 122 ideas
Customers 216 ideas
Dashboard 143 ideas
Devices 400 ideas
Helpdesk Agent 78 ideas
IT Automation and Patch Management 361 ideas
Mobile App 60 ideas
Network Discovery 71 ideas
PSA Tools 46 ideas
Reports 346 ideas
Roles and Permissions 53 ideas
Security 74 ideas
Tickets 737 ideas
User Interface 196 ideas
Webroot 12 ideas
Work From Home 50 ideas

Searching…

No results.
Clear search results

- Ideas and Feedback 4,800 ideas

Ability to attach SNMP devices to tickets

We should be able to directly track work via tickets on SNMP devices.
We should be able to attach an SNMP device to a ticket like we can agents.

For example, you need to upgrade a Firewall's firmware. you should be able to track that in a ticket and attach the device to said ticket.

2 votes

Stephen Schillinger shared this idea · Oct 27, 2023 · Report… · Admin →

An error occurred while saving the comment