A way to restrict access to knowledge base items (IE a general user Knowledge Base and an IT\Agent Knowledge Base)
A way to restrict access to knowledge base items. For example, a general\all user Knowledge Base AND a Technicians-Only Knowledge Base.
This would allow technicians to 'inform' other technicians of their additions\automations\scripts etc.
7
votes
Hi,
We're excited to inform you that the feature you suggested has been implemented and is now available to all users. For more information, please refer to section 6 of this KB article: LINK
This notification is a part of our UserVoice improvements effort.
Thank you for helping us improve Atera!
Best regards,
The Atera Team