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4701 results found

  1. It would be great if there were a way to monitor the approximate life remaining on an SSD. I have seen many fail without any SMART alerts. TB written seems to be the best measure.

    4 votes

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  2. For the permissions in Roles, I would like to see an exclusion field for customers. When you get a lot of customers and you want to limit to everyone but this one company it requires you to select the 100's of clients and then leave out the 1. A simple allow all but exclude this one would work much better.

    And it would also be nice to select specific servers that the technician can have access to, as it stands its all or nothing. It would be nice to specify within the tech role what servers this tech can access…

    4 votes

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  3. Can we please under Assets of each company have a log who it was assigned to previously if pulling a report to show as an example screen was at user 1 from 2009 until 2010 as well as assign asset groups to certain companies? We dont want 100 boardroom devices showing part of dropdown, just selected groups as a example, screens and desktops

    1 vote

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  4. Battery threshold alarm, please...
    Not currently available in the custom section (like hd space etc...)

    3 votes

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  5. The ability to remotely access devices such as ILOs, Switches, Copiers, etc., directly from the console via the Atera agent would be greatly appreciated. This feature would enable more efficient and simplified management of these devices, thereby providing a smoother and more productive user experience.

    5 votes

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    0 comments  ·  Agent  ·  Admin →
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  6. Altaro integration for backups would be ideal. Especially if Veeam is planned for the future.

    8 votes

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  7. Patch Management Profiles should include options to configure a custom message to pop-up for the end users. It would be nice to be able to give users a warning notice letting them know of the updates and reboot. Give the users the ability to postpone the reboot for the number the Admin allows (3 or 5 times) and after the final warning the updates are applied and rebooted.

    15 votes

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  8. Being able to deploy the Acronis agent + default protection plan on a customer level or at least on folder .
    Instead of per agent.
    This would avoid added computer with no protection and mainly boring setup ...

    2 votes

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    0 comments  ·  Acronis  ·  Admin →
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  9. Activity Status "Awaiting on customer reply" should stop the SLA as well

    111 votes

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  10. It would be extremely beneficial if there were logs of which patches were deployed to an agent in case of issues.

    We had a Mac device restart after receiving an update and it booted back into recovery with us unable to recover the device. Without knowing which patch this device received, we cannot exclude the patch from other devices. Instead we have to disable OS updates to avoid any additional device failures.

    7 votes

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  11. Hello, it would be good if we could run a report to collect the battery health of all devices for all customers.... or at least set an Alert or Warning up if a battery falls below a certain percentage

    273 votes

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    7 comments  ·  Reports  ·  Admin →
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  12. Add option to limit a Technician's access to see only specific IT Automation Profiles, depend on his access rights to customers.

    2 votes

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    0 comments  ·  Security  ·  Admin →
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  13. It would be a nice feature to have reports scheduled to be emailed out and attach an exported Excel copy of said report defined by parameters.

    For example a timesheet report between the 26th of the previous month to the 25th of the current month exported as and Excel spreadsheet and then emailed to desired recipient.

    4 votes

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    0 comments  ·  Reports  ·  Admin →
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  14. I use alot scripts in atera, and have done the following script to retreive the LAPS password.

    $username = "{[nomeutente]}"
    $password = "{[password]}"

    $hostname = $env:COMPUTERNAME
    $cred = New-Object System.Management.Automation.PSCredential($username, (ConvertTo-SecureString $password -AsPlainText -Force))
    $admPwd = Get-ADComputer -Filter {Name -eq $hostname} -Properties ms-Mcs-AdmPwd -Credential $cred | Select-Object -ExpandProperty ms-Mcs-AdmPwd
    Write-Output "Admin Password: $admPwd"

    It would be usefull that when i have to write the password in the variable request {[variablename]} using it's placeholder it shows asterisks while i write it and not showing it in plain text. Maybe you could create a specific placeholder for password fields like {*[password

    2 votes

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  15. Please change the 2FA method. The current one is really bad

    9 votes

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    0 comments  ·  Security  ·  Admin →
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  16. On the password manager tab for devices. Add option to edit already saved details, instead of needing to delete and re-add

    1 vote

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  17. When I go into a ticket, I want to see what the last thing said on it was. I don't always want/need to reply. In the new view, with the reply box at the top, I have to scroll down to see the latest comment and then, scroll back up if I want to reply. Not easier than having the reply box below the most recent comment as it was.

    3 votes

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  18. 1 vote

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  19. 2 votes

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  20. Hallo Atera,
    gibt es eine Möglichkeit den Schwellenwert der Verfügbarkeitsüberwachung anzupassen? Sprich den Wert zum Beispiel auf 10 Minuten oder mehr zu erhöhen?
    Mit freundlichen Grüßen
    Marius Feitz

    3 votes

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