4816 results found
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share scripts
The abilities to share scripts that have variables. Currently you are not able to share scripts to the library that have variables set in them.
1 vote -
move position of minimized window
When you open powershell or task manager for a device and then minimize it, the question mark support button then blocks the close button of the minimized window. Is it possible for the front-end dev team to please move the minimized window to the left of the support button so that the whole minimized window with two buttons is visible?
1 vote -
Admin to end someone's remote connection
Ability for admin to kick someone out of a remote connection.
1 vote -
Windows Microsoft Store Updates
There seems to be a issue with MS Store downloading and installing updates automatically. I have to remote access each users machine, open the Store, select Library, then Get Updates for the majority of the apps on the machine to receive their updates. I have followed all of Microsoft's how-to-guides on how to resolve this issue, but it still persists.
I would like to see something in IT Automation or Agent function that includes scans for, validates, downloads, installs, and verifies installation for MS Store updates. It would be excellent if it could reference current CVEs during it's scan to…
4 votes -
Display agent ID on device page.
It would be nice to have the agent ID of computers displayed on the device page. We use the API a lot at our office and having this number easily accessible would make running PowerShell scripts on certain machines easier.
2 votes -
Ability to have a view and/or report that will list all devices that require a reboot.
Now that the feature is there to show if a device needs a reboot, it would be nice if we could create a view and/or report that would show a list of those devices.
5 votes -
More customisation on the "Contract" part
Be able to add several "services" to a contract.
For example :
Customer 1 contract :
- 365 : 10€ / u
- Server: 50€/month
- Computer: 30€/month
- Network: 100€/month1 vote -
ticket id
The ability to be able to set a reconizable value in the ticket number. Like
year-ticketnumber1 vote -
Add filter to select ALL customers at once
Currently, in the "Agents" section we cannot select ALL customers when specifing setting filters. Sometimes we need to select all customers EXCEPT some of them and this is not possible.
So, add an option to select ALL customers4 votes -
When emailing Atera helpdesk make it so that if we put a #Site Name and ##Assigned to. Will automatically populate the fields.
When emailing Atera helpdesk make it so that if we put a #Site Name and ##Assigned to it will automatically populate the fields. Such as assigned to, Site Name.
1 vote -
Download Sections
Download section in Portal with same features as KnowledgeBase.. Posts in download could be externals for now.. later integration to OneDrive, DropBox, etc.. Option for "For internal use only (Hides downloads from customers)" just same as Knowledgebase"..
4 votes -
Export invoice batch to PDF
Export invoice batch to PDF. Now we have to open each invoice and select 'create PDF'. We want to select multiple invoices at one and export to PDF. Or trough Export invoices screen.
4 votes -
Privacy Mode for Clients
Enable a mode where it will prompt the user to allow a remote connection
19 votes -
Password Manager
Eine Funktion, dass man sich mit einem Klick auf ein Gerät oder eine Website verbinden kann und das Passwort und der Benutzer wird automatisch eingegeben. Bzw. einen Button mit dem man die Hinterlegte Website direkt Aufrufen kann.
2 votes -
Hard disk Usage
Hard disk usage: multiple alerts until it is resolved. and then if it goes back under the threshold, it sends another alerts = that is not good.
2 votes -
Custom Report
Bonjour,
Est-il possible d'ajouter la possibilité d'ajouter les champs personnalisés dans les rapports d'agents ?
Pour un exemple, il serait très pratique de pouvoir visualiser rapidement quels sont les postes où le Bitlocker est activé.
Un grand merci d'avance.
2 votes -
Downvote and report scripts in the shared script library
You need to be able to downvote or leave comments about cloned scripts. A lot of them don't work and are dangerous but there is no way to convey this.
5 votes -
Cancel network discovery DC scan
Having issues with getting Network Discover to work on Doman Controller. It would also be nice to be able to ABORT the discovery, instead of waiting for a timeout. Also, when it does fail, perhaps give some idea of the reason, i.e. Network Credentials, Firewall/Getting blocked. I am using the trial, and this is a huge issue if I can't get this to work.
11 votes -
Auto Tag Categories
I'd like to have a dedicated place to define the categories (in admin)
4 votes -
Help Desk Ticket Calendar
Add a calendar for tickets so the Dispatcher will assign the tickets to the available Technician. Also the tickets should be in colors according to the importance of the ticket
24 votes
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