4899 results found
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add-ons auto charge after trial
Domotz Add-On
Please do not automatically begin charging for an add-on after the trial. This is what happened to me after selecting the trial for Domotz, I am now been working via email to "UNDO" this subscription that I have already been billed for which I didnt order.
2 votes -
Custom Fields per client
ability to assign custom fields per customer
45 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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5 votes
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Anticipation of Hardware
Anticipation of Hardware:
Would be nice to run a report that would do an estimation of the hardware in X amount of that so I can recommend for the hard drive. To be able to replace it in advance. There is all the information on the system but just to let them know when the issue will happen. You can see over time.3 votes -
Disable Availability Monitoring on multiple devices
It would be handy to be able to disable Availability Monitoring on multiple devices/in bulk, rather than having to go into each device individually & disable one at a time.
7 votes -
AnyDesk - Paste Clipboard as Keystrokes
AnyDesk is a really good tool, but for us it's let down by one thing, missing a button to paste your clipboard as keystrokes.
Splashtop has this feature and it's invaluable for us, as we use it to paste complex passwords into server logon screens. Unfortunately CRTL C and CTRL V doesn't work on these password boxes.
So when logging in to a server using AnyDesk, we have to type out really complex passwords which can take some time as they are all different.
A 'Paste Clipboard as Keystrokes' button will go amazingly with the newly implemented CTRL ALT DEL…
10 votes -
Archive Retired Devices
Need to be able to archive or retire a customer.
8 votes -
Link Tickets
Link different tickets. No need to merge them but you want to have some problem under the same type of tickets. You can really see the impact of a certain issue.
13 votes -
Device SNMP: Order by OID
Hi support,
in Device SNMP type it could be useful to have OID ordered by A-Z instead of randomized.
34 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Auto resolve eventlog alerts
I would be nice, to set a rule to eventlog alerts, that if the event doesnt occour again in X minutes, then the alert is resolved automatically.
Or make an option to resolve the alert based on later events.
44 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Device Navigation within Customer screen
When viewing a device for a customer, it would be nice to go to the next device without having to return to the customer's page.
For clients with 40+ devices, it would save time to be able to go forward & backwards in the list of devices.
3 votes -
Add bank account information on invoice
Banking detail on the invoice. For ex: account number so the client knows where to send payment
8 votes -
Contacts delete
delete many users at the same time
27 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Wake on Lan Automation
Wake on Lan for Updates via Automate
8 votes -
knowledgebase on mobile app
It would a huge time saver to have the ability for an agent to look up knowledge base articles we develop from the mobile app. Please consider this.
9 votes -
Devices > Filter Options
In Devices, Would be amazing to add the following options into filter so you can sort ascending / descending
* Details (yep im ocd)
* Availability
* Available Patches2 votes -
tickets
I find reviewing open or pending tickets very difficult to scan through as I can't see the initial request easily.
Can we always have the initial request shown on the ticket as the 1st item, without having to click the conversation + also when hovering over a ticket, show the initial request not the last reply.
Or at least have the option to choose3 votes -
Information of deleted devices/agents
When an agent is deleted as of now, there will be no trace of its metadata (like serial number) left. Perhaps there could be a section for 'Deleted devices' where the information on these devices remains.
3 votes -
billing export with more informations
When exporting invoices, the billing period should also be exported. You can see this on the screen/imdashboard. It is essential for further processing.
6 votes -
Activity Log
Ability to set roles for viewing the Activity Log instead of providing full admin access or not. Currently if a user is not granted full admin access, they will not be able to view the activity log.
6 votes
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