Dashboard - Tickets closed per technician
Hi Atera Support,
Please could you create a Dashboard that shows the number of tickets closed per a technician per a day.
This helps my team to be more competitive and also ensures who is being the most productive technician.
Kind Regards
8
votes
Nigel Govender
shared this idea
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Brandon Dalzell
commented
I would like to be able to see tracking metrics per tech, response time, etc in a dash board. How many tickets were closed per tech per day. Currently it only shows bulk tickets / open closed with out any details.