5043 results found
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Configuration policy
Configuration policy is missing elements:
Bitlocker number, GPO configuration, putting computer to sleep, modify the password7 votes -
2FA verification on site delete
It is crucial for us to have a 2FA check when deleting bulk of data, such as a site.
7 votes -
Improved Hard Drive Monitoring
It is crucial that my company and I are able to monitor the health of our clients hard drives, and currently the only option is a S.M.A.R.T. alert, which doesn't seem to function in my experience. An improved version of this or a drive monitor script / display on the device dashboard would be perfect.
7 votes -
Add payment link on invoice
Add link to an invoice: For example, we'd like to attach a link to the invoice that will direct them to a third party where they can enter credit card or bank details to make the payment
7 votes -
Old UI Layout With The New Features
The old UI layout is the most efficient and most productive IMHO even compared to other ticketing systems. I don't have any issues with adding new capabilities and features but there should also be an option to have the old UI with the new features. Thanks!
7 votes -
Allow Old interface to be accessed
Put back the option to use the old interface
7 votes -
Atera Health
Implement a second service for updating and/or monitoring the health of "AteraAgent" service itself when the agent stopped or have a issue.
Like Streamer Service of Splashtop that maintains the health of the main remote access service
I know, I can use a simple script or task scheduler, but it's just an idea...7 votes -
Alert Information
I have an alert setup that lets me know that there has been a certain amount of failed logins on a server, the thing is, it doesn't tell me where that failed attempt is coming from. A feature would be nice where we're alerted if it's an external attack or someone simply puts in the password wrong multiple times.
7 votes -
upload software for bundles
We would like to be able to upload installers for software that is not available under bundles
Another idea - Could you add the SentinelOne installers?
7 votes -
update splashtop in package
Allow to update Splashtop from installation and software package creation
7 votes -
Software Inventory Report - add ability to run script on device
Add script option under the Software Inventory reports when clicking on the specific device so we can run a script on that device
7 votes -
AnyDesk Access Control List
We're requesting the ability to manage the Access Control List within AnyDesk from Atera.
This would allow administrators to specify AnyDesk addresses and users that can connect to a remote device and block others.
This would increase the level of security for remote devices and users, given scammers typically use AnyDesk and other remote desktop tools in their attempts to defraud people.
7 votes -
Increase the max time run for scripts
The Max Run Time in Atera is 60 min and we want more time please.
7 votes -
Search inside single Knowledgebase Category
Some of us use Knowledgebase as Documentation portal, need to be able to define a Root Category to search articles under.
7 votes -
Need to create subfolders in main folders
For device management, we need the option to create subfolders in the main folders.
It will help to manage devices based on office locations.
7 votes -
Saved Script Variables
Ability to store script variable options and have these available as dropdown selection boxes instead of plain text boxes when running the script.
7 votes -
Would like to be able to report user activity.
We have lots of remote employees and would like to know if they are exactly working. I would like to be able to report one a single user or compare the entire company.
7 votes -
embed portal into external website
I love your portal, but there are other features i'd like to off my customers which are outside of the Atera scope. Therefore, i'd like the ability to embed your portal into another website. similar to just using an iframe, but i really don't want my customers to have to login to my website and then log into the portal separately.
ideally i could just have them click a link that could automatically log them into the atera portal. So basically SSO functionality.7 votes -
customise message sent after customer signs.
"Signature Attached" isn't all that helpful or meaningful to the customer - being able to provide a declaration - "I confirm that the work completed is to my satisfaction" for example would be much more helpful and meaningful.
7 votes -
Add products while creating a ticket
We would like to be able to add products and expenses to tickets while in the ticket creation page.
Currently a ticket needs to be fully created, then open the product and expenses menu in order to add products to a ticket. It would be beneficial to workflows of creating tickets where products are being delivered or purchased to be able to add them before opening up the ticket.
7 votes
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