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4721 results found

  1. Like the solarwinds solution, I would like to have an alert when the login count for a server or workstation reaches 5 failed attempts with the account name used to try to login

    7 votes

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    0 comments  ·  Alerts  ·  Admin →
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  2. Have all reports exported in PDF Format

    7 votes

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    0 comments  ·  Reports  ·  Admin →
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  3. Is it possible to add an option that will execute for example .ps1 script after user logon?

    7 votes

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  4. Possible to put an Export Button for Recent Process report?

    7 votes

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    0 comments  ·  Reports  ·  Admin →
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  5. Please set it up to notify if a local administrator account has been enabled. This account is disabled by default, so if it is mysteriously enabled, we need to know about it.

    7 votes

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  6. It will be nice to allow customers to generate timesheet reports from the customer poral. Or have an option to automatically export timesheets to Quickbook or any other accounting software.

    Exporting and adding timesheets to invoices every month is exhausting!

    7 votes

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  7. There is only a general IT autmation queue timeout "run on offline agetns" at the bottom of the IT Automation overview.

    It would be great if every IT automation profile would have it's own queue timeout setting to overrule the general setting.
    If not set the general setting can be honored.

    7 votes

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  8. Multiple devices can be accessible/assigned to a single user

    PLEASE

    7 votes

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  9. Need the ability to disable 2FA or make it a phone call for devices that multiple need access to.

    7 votes

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  10. Malwarebytes Add-On Feature Module
    Recommendation to add DNS Filtering/Content Filtering.

    7 votes

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  11. Ability to backup the knowledgebase would be very useful. Thank you!

    7 votes

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  12. I would like to be able to export ticket details to a CSV so I can easily import it to our CRM platform where everything is already automated to go through our billing and various other workflows.

    There would be more to it but if there were more ways to export information from Atera for other systems to digest that would be awesome!

    7 votes

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  13. Alert schedule profile

    Create Schedule profile that can be imposed on specific Alert or Threshold profile
    When alert should be active or not .
    ( we have many sites on Generators with no continuous electricity 7X24 or sites / networks/equipment that is down for nights/weekends/holidays )

    Scheduled profiles can be used for other needs in the app other then Alerts

    Thnanks

    7 votes

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    0 comments  ·  Alerts  ·  Admin →
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  14. Remove the name Atera from the schedule ticket requests [ Atera # xxxx ] and replace it with company name [ I.T. Company # xxxx ]

    7 votes

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    0 comments  ·  Tickets  ·  Admin →
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  15. Under folders, have the checkbox ability as well so we can select some devices

    7 votes

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    1 comment  ·  Customers  ·  Admin →
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  16. When working on large software deployments (no - not the apps in Chocolatey), it would be extremely useful for me to filter devices based on user activity.

    I could filter devices where the user has been idle for >2hrs. This lets me know that those computers are not in use and I can start a long running process on them.

    This would be useful in many situations; like patch management and maintenance processes, in addition to large software deployments.

    7 votes

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    0 comments  ·  Agent  ·  Admin →
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  17. We would like to use the Chat using the agent rather than the chat/messaging used in Splashtop as its very basic. It would be great to be able to use this to engage with the end user before connecting to their device. Where permission can be granted to connect. I feel the chat feature should just be enabled, without the need for the end user to register it or accept the chat, nor need to activate using a token. More customization also, such as the length of time the chat stays open before disconnecting. The ability to disable uploading/adding files…

    7 votes

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    0 comments  ·  Agent  ·  Admin →
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  18. 7 votes

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    0 comments  ·  Tickets  ·  Admin →
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  19. Hi,

    We use G-Data Endpoint security.
    Atera show the G-Data, but not the Status of the virusscanner.
    Is it possible to integrate the status of it ?

    Best regards
    Jan Wynen

    7 votes

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  20. It would be very helpful if each client had the option to assign a default technician so that when a new ticket comes in from the client the tech is notified

    7 votes

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    0 comments  ·  Customers  ·  Admin →
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