5046 results found

1. Attach files to script

   Would like an option to add files to a script, the other RMM we worked with had this option.

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   0 comments  ·  IT Automation and Patch Management  ·  Delete…  ·  Admin →
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2. Include Atera automated activity in Recent Processes

   Recent Processes should include any automated activity that Atera does like patches and when it forces a reboot.

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   0 comments  ·  IT Automation and Patch Management  ·  Delete…  ·  Admin →
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3. Automatic close Alerts

   So i have a typical backup error that occours once or twice a week on random customers, some scenarios is when the backupvault isnt available for example internet interuption or similar.
   Then the "manual" solution" is to restart the service next day when i check the backuplogg. So it would be nice to be able to tick a box in combination with running a selfhealing script that close the alert imedieately if the "selfhealing" setting is enabled. I can then automatically trigger a new backup and the later backup will most probaly run successful. This could of course be nice for many different service restart script

   So i have a typical backup error that occours once or twice a week on random customers, some scenarios is when the backupvault isnt available for example internet interuption or similar.
   Then the "manual" solution" is to restart the service next day when i check the backuplogg. So it would be nice to be able to tick a box in combination with running a selfhealing script that close the alert imedieately if the "selfhealing" setting is enabled. I can then automatically trigger a new backup and the later backup will most probaly run successful. This could of course be nice… more

   7 votes

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   0 comments  ·  Alerts  ·  Delete…  ·  Admin →
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4. branding color

   Add the ability to change our branding color under "Admin > White Label > Logo and Color" back. At some point, it was removed and support said I should create a feature request to add it back.

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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5. Dashboard - Compliance/Health Widgets

   The Dashboard should have widgets for a compliance overview. Clients missing critical & security updates. Clients missing Anti-Virus software, or disabled/stopped, behind AV updates. Windows Firewall status active/disabled.

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   0 comments  ·  Dashboard  ·  Delete…  ·  Admin →
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6. dynamic agents for SNMP devices

   When the assigned agent goes offline automatically select an other available agent on the network to monitor the SNMP device

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   0 comments  ·  Agent  ·  Delete…  ·  Admin →
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7. Endpoint Patch Management - Third Party Software

   Updating third Party Software via Chocolatey by Endpoint Patch Management.
   It would be nice if we'll be able to update third party software next to windows updates by the endpoint patch management.

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   0 comments  ·  IT Automation and Patch Management  ·  Delete…  ·  Admin →
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8. Reboot Countdown

   Add an option to show how many notification dismissals are remaining or the specific time until a reboot will be initiated after updates are installed.

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   0 comments  ·  IT Automation and Patch Management  ·  Delete…  ·  Admin →
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9. New device UI: filter by advanced and custom fields

   New device UI: filter by advanced and custom fields

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   1 comment  ·  Devices  ·  Delete…  ·  Admin →
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10. Include Department on user import

    I'm working on importing users via CSV due to severe limitations on Azure AD sync (https://atera.uservoice.com/forums/936306-ideas-and-feedback/suggestions/47085382-azure-ad-group-sync-query-group-name-to-get-aroun).

    The CSV import works great - thank you for providing us with this option! However - can we please get the ability to also import the Department field?

    The response I got from Atera Support was this:

    "
    At this moment, there is no option to add a Department when uploading a list of contacts.
    As there no API call that can update the relationship between a Contact and a Department, I am afraid the only option to update this information is to do so manually.
    "

    We have a modest-sized company and will have to manually assign departments to 325 users we are importing. This is not what "10x efficiency for I.T. teams" looks like, in my opinion.

    I'm working on importing users via CSV due to severe limitations on Azure AD sync (https://atera.uservoice.com/forums/936306-ideas-and-feedback/suggestions/47085382-azure-ad-group-sync-query-group-name-to-get-aroun).

    The CSV import works great - thank you for providing us with this option! However - can we please get the ability to also import the Department field?

    The response I got from Atera Support was this:

    "
    At this moment, there is no option to add a Department when uploading a list of contacts.
    As there no API call that can update the relationship between a Contact and a Department, I am afraid the only option to update this information is… more

    7 votes

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    2 comments  ·  Admin & Core platform  ·  Delete…  ·  Admin →
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11. Have more options from the integration inside atera. Dahboard, etc

    Have more options from the integration inside atera. Dahboard, etc

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    0 comments  ·  3rd Party Integrations  ·  Delete…  ·  Admin →
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12. Integration with Miradore MDM

    It would be great to manage MDM device through Atera using Miradore.

    7 votes

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    0 comments  ·  3rd Party Integrations  ·  Delete…  ·  Admin →
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13. Download Atera admin app on laptop or PC

    Download Atera admin app on laptop or PC

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    2 comments  ·  Admin & Core platform  ·  Delete…  ·  Admin →
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14. Add Network Discovery REST API

    Add a new standard Atera API to show the latest result of the network discovery by site.

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    0 comments  ·  Network Discovery  ·  Delete…  ·  Admin →
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15. Monitor USB Drive Connection Status

    Atera needs to be able to have an alert set for when a USB drive disconnects. This would be most useful for local backup drives; if someone unplugs the drive, or if the drive fails (would cause the same alert event, I would assume) the backup cannot run!

    7 votes

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    0 comments  ·  Devices  ·  Delete…  ·  Admin →
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16. live tempature

    Display the most recent/current/'live' temperature of the device/agent.
    After getting an alert, it would be great to have the live or most recent device temperatures displayed in the agent view to confirm the thermals of the device.

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    0 comments  ·  Agent  ·  Delete…  ·  Admin →
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17. Support for Fedora and RHEL Devices

    Provide support for RPM-based distributions:
    - Fedora Linux
    - CentOS Stream
    - Red Hat Enterprise Linux (RHEL)

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    4 comments  ·  Devices  ·  Delete…  ·  Admin →
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18. Add metrics to Auditor report

    Please can we include agent metrics on the Auditor report? The information is already stored on the agent:

    1. Average memory usage for last 24 hours
    2. Average memory usage for last week
    3. Average memory usage for last month
    4. Average CPU usage for last 24 hours
    5. Average CPU usage for last week
    6. Average CPU usage for last month

    Having these would identify which machines could do with being upgraded/replaced and present a financial opportunity. These numbers are already stored against the agent, so shouldn't be too hard to export.

    7 votes

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    0 comments  ·  Reports  ·  Delete…  ·  Admin →
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19. A way to restrict access to knowledge base items (IE a general user Knowledge Base and an IT\Agent Knowledge Base)

    A way to restrict access to knowledge base items. For example, a general\all user Knowledge Base AND a Technicians-Only Knowledge Base.

    This would allow technicians to 'inform' other technicians of their additions\automations\scripts etc.

    7 votes

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    0 comments  ·  Delete…  ·  Admin →
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20. custom fields

    Ability to add specific required custom fields to different ticket types.

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    0 comments  ·  Helpdesk Agent  ·  Delete…  ·  Admin →
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