5041 results found

1. Syslog

   Ability to collect syslog data from client (or local) network devices for alerts and log reviews. Might be able to use the custom report tool to parse the data? Understand that it might require a local NUC to collect the data.

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   2 comments  ·  Admin & Core platform  ·  Delete…  ·  Admin →
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2. battery

   Allow filtering by Battery health, to get a list of devices with battery under x %

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   0 comments  ·  Devices  ·  Delete…  ·  Admin →
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3. Be able to extract data from custom fields from the API

   Be able to extract data from custom fields from the API

   7 votes

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4. Agent Option for Silent Installer or not

   Agent Installer: it should have 2 options installer as silent as before and then one where it notifies the user.

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   0 comments  ·  Agent  ·  Delete…  ·  Admin →
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5. Ability to Do software Patching for large number of Devices

   To be able to Patch A large number of customer devices and not just the 20 limit, Currently you need to split for example 300 devices out into groups of 20. If this is a limitation it would be good that the automation does this for you when setting up the profile just for the match automation

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   0 comments  ·  IT Automation and Patch Management  ·  Delete…  ·  Admin →
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6. Software Uninstall - No Restart!

   I've posted about this before (can't remember where), but I feel like this should be a public service announcement now.

   If you uninstall an app using Atera's built-in feature in Software Inventory, and the app requests a restart, Atera WILL NOT SUPPRESS THE RESTART.

   The feature is there so I keep using it, not remembering that each time I do I get burned for it. Please either fix this so Atera suppresses reboots like it should, or allow me to block that option so I can't use it.

   The software uninstall feature is not ready for production without sane defaults and/or additional configurable items.

   I've posted about this before (can't remember where), but I feel like this should be a public service announcement now.

   If you uninstall an app using Atera's built-in feature in Software Inventory, and the app requests a restart, Atera WILL NOT SUPPRESS THE RESTART.

   The feature is there so I keep using it, not remembering that each time I do I get burned for it. Please either fix this so Atera suppresses reboots like it should, or allow me to block that option so I can't use it.

   The software uninstall feature is not ready for production without sane defaults… more

   7 votes

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   0 comments  ·  Agent  ·  Delete…  ·  Admin →
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7. Ability to see missing Patches on offline device

   Ability to see missing Patches on offline device

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   0 comments  ·  IT Automation and Patch Management  ·  Delete…  ·  Admin →
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8. Block software downloads

   Block software downloads on computers

   7 votes

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   0 comments  ·  IT Automation and Patch Management  ·  Delete…  ·  Admin →
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9. Alerts when failed attempts logins on server or workstation

   Like the solarwinds solution, I would like to have an alert when the login count for a server or workstation reaches 5 failed attempts with the account name used to try to login

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   0 comments  ·  Alerts  ·  Delete…  ·  Admin →
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10. Exports All Reports in PDF

    Have all reports exported in PDF Format

    7 votes

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    0 comments  ·  Reports  ·  Delete…  ·  Admin →
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11. An option to run a script when user logs on

    Is it possible to add an option that will execute for example .ps1 script after user logon?

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    2 comments  ·  Admin & Core platform  ·  Delete…  ·  Admin →
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12. Announcement Banner

    It would be neat if we could post an announcement or other service information intended for technicians that would display at the top of Atera as a banner

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    0 comments  ·  Admin & Core platform  ·  Delete…  ·  Admin →
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13. Possible to put an Export Button for Recent Process report?

    Possible to put an Export Button for Recent Process report?

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    0 comments  ·  Reports  ·  Delete…  ·  Admin →
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14. Scheduling and better management of the software "uninstall" feature

    The current "uninstall" function in Atera is extremely basic. There is no way to see the status, no way to schedule it, and it times out at seemingly random intervals, meaning software gets uninstalled from some machines but not others.

    If there was a more advanced way to manage this, including persistence/retrying until the software has confirmed uninstalled from a client/agent, that would be really helpful.

    7 votes

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    0 comments  ·  IT Automation and Patch Management  ·  Delete…  ·  Admin →
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15. We would like the ability to identify if a local administrator account has been enabled. Very simple, just run "net user administrator"

    Please set it up to notify if a local administrator account has been enabled. This account is disabled by default, so if it is mysteriously enabled, we need to know about it.

    7 votes

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    0 comments  ·  Alerts  ·  Delete…  ·  Admin →
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16. Allow customers to view/export timesheets from the customer portal

    It will be nice to allow customers to generate timesheet reports from the customer poral. Or have an option to automatically export timesheets to Quickbook or any other accounting software.

    Exporting and adding timesheets to invoices every month is exhausting!

    7 votes

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    0 comments  ·  Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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17. IT Automation queue per automation profile

    There is only a general IT autmation queue timeout "run on offline agetns" at the bottom of the IT Automation overview.

    It would be great if every IT automation profile would have it's own queue timeout setting to overrule the general setting.
    If not set the general setting can be honored.

    7 votes

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    0 comments  ·  IT Automation and Patch Management  ·  Delete…  ·  Admin →
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18. GEO Location

    In the Device information it would be nice to have a geo location visible

    7 votes

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    1 comment  ·  Devices  ·  Delete…  ·  Admin →
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19. work from home

    Multiple devices can be accessible/assigned to a single user

    PLEASE

    7 votes

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    0 comments  ·  Work From Home  ·  Delete…  ·  Admin →
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20. 2FA

    Need the ability to disable 2FA or make it a phone call for devices that multiple need access to.

    7 votes

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    0 comments  ·  Work From Home  ·  Delete…  ·  Admin →
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