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5047 results found

  1. Block software downloads on computers

    7 votes

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  2. Like the solarwinds solution, I would like to have an alert when the login count for a server or workstation reaches 5 failed attempts with the account name used to try to login

    7 votes

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    0 comments  ·  Alerts  ·  Admin →
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  3. Have all reports exported in PDF Format

    7 votes

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    0 comments  ·  Reports  ·  Admin →
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  4. Is it possible to add an option that will execute for example .ps1 script after user logon?

    7 votes

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  5. It would be neat if we could post an announcement or other service information intended for technicians that would display at the top of Atera as a banner

    7 votes

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  6. Possible to put an Export Button for Recent Process report?

    7 votes

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    0 comments  ·  Reports  ·  Admin →
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  7. The current "uninstall" function in Atera is extremely basic. There is no way to see the status, no way to schedule it, and it times out at seemingly random intervals, meaning software gets uninstalled from some machines but not others.

    If there was a more advanced way to manage this, including persistence/retrying until the software has confirmed uninstalled from a client/agent, that would be really helpful.

    7 votes

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  8. Please set it up to notify if a local administrator account has been enabled. This account is disabled by default, so if it is mysteriously enabled, we need to know about it.

    7 votes

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  9. It will be nice to allow customers to generate timesheet reports from the customer poral. Or have an option to automatically export timesheets to Quickbook or any other accounting software.

    Exporting and adding timesheets to invoices every month is exhausting!

    7 votes

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  10. There is only a general IT autmation queue timeout "run on offline agetns" at the bottom of the IT Automation overview.

    It would be great if every IT automation profile would have it's own queue timeout setting to overrule the general setting.
    If not set the general setting can be honored.

    7 votes

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  11. In the Device information it would be nice to have a geo location visible

    7 votes

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    1 comment  ·  Devices  ·  Admin →
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  12. We get many emails daily from various software solutions we run for our clients. Example: 3CX Alerts, SentinelOne Alerts, AFI Backup Alerts.

    These emails come from a single no-reply email address, and information about which client it relates to is in the body of the email.

    I feel this is a 2 part request.

    1. Add the ability to parse the email body for a particular string that can be compared to a custom field entry on a contact/company.
      For example, our backup software contains a string in the body that reads "Google Workspace domain: domainname.com"
      CONDITIONS
      Ticket Field: Ticket Body,…

    7 votes

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    0 comments  ·  Tickets  ·  Admin →
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  13. Multiple devices can be accessible/assigned to a single user

    PLEASE

    7 votes

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  14. Need the ability to disable 2FA or make it a phone call for devices that multiple need access to.

    7 votes

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  15. Malwarebytes Add-On Feature Module
    Recommendation to add DNS Filtering/Content Filtering.

    7 votes

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  16. The ability to create contracts on specific customers. During a on-boarding automation process, it would be great to be able to create contracts on a customer. Also the ability to set the default contract.

    7 votes

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  17. Be able to execute and collect the result of a custom script via the agent (similar to zabbix) to monitor and alert about custom parameters in the device

    7 votes

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    0 comments  ·  Agent  ·  Admin →
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  18. Allow tagging of devices to better organize and apply automations rather than manual Folder assignments.

    Tags should be able to be applied both manually and dynamically by rules (.i.e newly added, os version, laptop/desktop/server, days from last boot)

    7 votes

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    1 comment  ·  Devices  ·  Admin →
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  19. Remove the name Atera from the schedule ticket requests [ Atera # xxxx ] and replace it with company name [ I.T. Company # xxxx ]

    7 votes

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    0 comments  ·  Tickets  ·  Admin →
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  20. Under folders, have the checkbox ability as well so we can select some devices

    7 votes

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    1 comment  ·  Customers  ·  Admin →
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