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4677 results found

  1. Hi, would it be possible to implement the ability to create and save multiple types of dashboards?

    Among the interesting things, it would be wonderful to have the customer pointer on the map with green, orange, red coloring based on the criticality of the problems detected for each customer.

    10 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  2. It would be helpful to have a Splashtop RMM client for Linux so that remote machines can be managed from a Linux computer. RMM will not launch when using Wine or Bottles to install the Windows version.

    10 votes

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    1 comment  ·  Admin →
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  3. The event viewer window is very small, we should be able to maximize this window. Also, it would be very good to be able to filter and search for specific events. Actually, the "Event Viewer" option from the devices is not very usable.

    10 votes

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  4. It would be super beneficial if I had an account that could not remote into any machines; but could have access to the billing, and reports for clients.

    Right now it does not make $ense to pay for a tech license just so my accountant can see the billing information and reconcile the invoices.

    10 votes

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  5. We want to see a visual map of our devices showing their connectivity path.

    10 votes

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  6. we have multiple Active directory servers for diffrent diffrent customers nees to manage user count and other details

    10 votes

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  7. Add the ability to remove "Webroot" options from the GUI. If we didnt sign up for the Add-In, it shouldn't be there.

    10 votes

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    1 comment  ·  Webroot  ·  Admin →
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  8. It would be nice to be able to have at least a second connection to an agent when troubleshooting an issue incase you have to bring a second tech into the problem. Currently, if we try to connect a second tech to a session, it just gives us a message stating that a connection is already made to that agent. Agent status would be nice to to see that someone is connected to it and who is connected to it too.

    10 votes

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    0 comments  ·  Agent  ·  Admin →
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  9. Would be nice to be able to set up an Atera server as the monitoring agent for website for example.
    Atera's servers are much more reliable that what we have in house for example. Would be nice to set that up as a monitoring agent

    10 votes

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    0 comments  ·  Agent  ·  Admin →
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  10. Allow for device management via Intel AMT to allow remote control of device pre-boot.

    10 votes

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  11. Need the option to run some scripts or powershell commands as an administrator.

    10 votes

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    1 comment  ·  Admin →
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  12. Having only 1 API key is limiting. If I have a junior dev, and I want him to develop some API things, but I don’t want him to have access to delete commands, and commands that could be disruptive, develop a framework so we need to know that the api work properly. API call change do a lot, Granularity for users. Have an API key just for one user

    10 votes

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  13. It would be great o have for EU Clients more Integrations available. QuickBooks and Xero are not ready either for DE nor ES Market. Was doing a trial and liked it but its not complaint with the local law, GPRO and general tax reporting API connections. Can we have more integrations like SevDesk, SumUP, Odoo?

    10 votes

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  14. Consider adding images in the custom assets module to provide a visual representation of an asset or model, making it easier for users to identify and distinguish between them. This can save time and reduce errors when managing multiple assets or models.

    10 votes

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  15. Set some scripts / software installation to run for offline systems as soon as they report online,

    Curranty you can install software or run scripts if a system is online, can we set these software or scripts to run for some machines even if it is offline, and it can be executed when the system/agent is online?

    10 votes

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  16. At the moment, the Atera UI shows us that a machine requires a reboot, but without running a command against each machine, it is not possible to identify if they require a reboot directly with the API. This would be a very useful feature for the purpose of patching and reporting.

    10 votes

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    0 comments  ·  Reports  ·  Admin →
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  17. It would be helpful if we could create sites under customers for those that have multiple locations, and then assign agents and contacts to those sites.

    10 votes

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    3 comments  ·  Customers  ·  Admin →
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  18. Currently you offer very limited places you can install the Bitdefender agent from.
    Please add to all menus/panes where currently Webroot is an option a Bitdefender option.
    It makes no sense that if I am looking at a device I would need to exit the device and go into the main 'Devices' view, search for the device and only from there am able to install the agent.

    10 votes

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    0 comments  ·  Bitdefender  ·  Admin →
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  19. 10 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  20. There is a problem when scanning networks with multiple internet gateways. Atera splits the internal network into multiple networks, which is not realistic. A disadvantage is that WoL does not work in this scenario. It should be possible to have ONE network with more than one internet gateway.

    10 votes

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