4702 results found
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add software inventory report for linux devices
currently, linux agents do not provide any software inventory data. while basic hardware information and health stats are available, there is no visibility into installed packages or applications. this is essential for audits, compliance, and troubleshooting. please add software inventory support for linux devices—similar to what is available for windows and mac.
2 votesHi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
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Ability to bulk update fields on asset types
When adding a new Asset Field, you then have to manually go and add the new field to each individual Asset Type one by one. Would be nice to be able to select all necessary Asset Types and do a bulk update to add the new field at one time.
2 votes -
Version-lock
In development environments, it's critical to be able to set a specific version to applications, which cannot be upgraded further.
It's mostly used for browsers and infrastructure (For example, smbclient for domain-binding changed its tags and broke processes).
Setting up version lock for all packages (not just excluded windows updates) will allow for stable systems.2 votes -
Improve Logging for Software Updates
Currently if a software update via Chocolatey or Winget fails, we get a very generic "action failed" message. It would be helpful to know what failed and to pull logs about the failure into the Atera console so that we don't need to remotely connect to the machine and drill down into local log files to identify the cause.
2 votes -
Font sizing options in email templates
Font size options in the email template editor.
2 votes -
Display custom fields in Device view
To be able to display custom fields directly in the dashboard of the "Devices" view (and the Customer Devices view). This would simplify device search and management, by offering a dynamic, instantaneous view of the data in question, without having to generate an auditor's report (which can be a long operation for fleets of 300 or more devices).
2 votes -
Quick Reply templates
Why is Quick Replies in the Admin section, could we at least make a permissions toggle, so folks can choose to let their technicians have the ability to create Quick Reply templates.
2 votes -
Improve the emailed Patch & Automation Feedback Report
Include the customer and the report name in the subject line;
also send the evaluation / report as a PDF attachment.2 votes -
Patch integration with Trend Micro Vision One
Further to integrating with Trend Micro, leveraging the Cyber Risk Index section of the Vision One product allows us to identify actively exploited software, what devices has out-of-date products and start the process of actively patching software that is at risk.
2 votes -
multiple selectios in "dropdown" custom field
When creating a new custom field for tickets, when using the "dropdown" type of field, be able to choose multipe options. We want to use this for onboarding and a list of systems the new user needs access to. Right now you can only choose one option. We would like it to be:
Title: Systems Needed:
And then be ablel to choose multipe items under that title. Users could choose all the systems they need to have access to.2 votes -
Possibility to translate reports into other languages.
We would like to be able to translate reports into languages other than English.
2 votes -
Report that contains device name and contact
When you have a device, you normally assign a contact to it. I just want to export a csv with those 2 bits of information.
I've used Atera for 3 years, and it's just 1 simple report, what do people think?2 votes -
Create a specific alert
The ability to create an alert for any time frame that will notify the team whether that be via email or a ticket to the helpdesk.
The example im working on currently is licencing however it could have a number of Utilisations
2 votes -
Custom "fields" populate with Azure User Attributes
Way to get a new field created for a custom ticket form to populate with User attributes that have been imported (sync) from Azure. Want to create an onboarding form, and would like to have a pull down with staff names from Azure. Would also help with other forms.
2 votes -
Improved Filtering and Sorting Options in Main User View
Would it be possible to add a "My Tickets" filter or the ability to filter by requester in the user view (for the main contact)?
Currently, they only have a list that is very difficult to sort/filter properly.
Similarly, the ability to sort by creation date and other criteria is very limited.
2 votes -
Show which custom fields are actively being used in a custom forms?
It would be nice to see what custom fields are actively being used by an existing custom form at a glance. For example if you try to delete a custom field I created,, you get a prompt that the field you are trying to delete is being used by a form. If we could see that in the "new field" windows when managing, deleting or creating new fields, we would know immediately. I also like to do clean up as maintenance and delte fields no longer in use. If I could see that "at a glance" that "Field A" is…
2 votes -
Increased Device Filter Options
Filtering for devices by Disk Type doesn't seem to be an option - We can sort by size, free space, model, bitlocker status, but not by disk type.
We still have some spinning rust and are upgrading them as we find them. I would LOVE to filter out the device list by systems that need an upgrade.
2 votes -
Ability to log off user from device
RMM tools usually have the ability to log off users from a device that may be experiencing issues - this greatly solves a lot of temporary issues avoiding rebooting and interrupting other services that may be running on that endpoint.
I see the ability to see logged in users but there are no options from there.
I would expect the basic ability to log off said users that are logged in from any type.
The Task Manager Feature should have this feature if not the user activity section.
Looking forward to feedback!
3 votes -
Ticket Widget
Hello,
It would be great if the ticket request could be simpler for end users, a form should open via a pop-up and not via a web page with a request to connect to the customer area. That would be much simpler and more ergonomic.
2 votes -
PC Log Analysis using AI
Currently, I have to remote connect to a PC to export the Application and Security logs to a CSV file. Then, I upload these CSV files into ChatGPT (or another AI system) for them to read and let me know if there is a problem with the PC and how to repair it. Atera has no way to export the log files; it can only view them.
It would be great if Atera could have an "AI Analyze" function. With one press, the AI would automatically read all the log files from a PC and report any issues and how…2 votes
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