4689 results found
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Show which custom fields are actively being used in a custom forms?
It would be nice to see what custom fields are actively being used by an existing custom form at a glance. For example if you try to delete a custom field I created,, you get a prompt that the field you are trying to delete is being used by a form. If we could see that in the "new field" windows when managing, deleting or creating new fields, we would know immediately. I also like to do clean up as maintenance and delte fields no longer in use. If I could see that "at a glance" that "Field A" is…
2 votes -
Increased Device Filter Options
Filtering for devices by Disk Type doesn't seem to be an option - We can sort by size, free space, model, bitlocker status, but not by disk type.
We still have some spinning rust and are upgrading them as we find them. I would LOVE to filter out the device list by systems that need an upgrade.
2 votes -
Ability to log off user from device
RMM tools usually have the ability to log off users from a device that may be experiencing issues - this greatly solves a lot of temporary issues avoiding rebooting and interrupting other services that may be running on that endpoint.
I see the ability to see logged in users but there are no options from there.
I would expect the basic ability to log off said users that are logged in from any type.
The Task Manager Feature should have this feature if not the user activity section.
Looking forward to feedback!
2 votes -
Ticket Widget
Hello,
It would be great if the ticket request could be simpler for end users, a form should open via a pop-up and not via a web page with a request to connect to the customer area. That would be much simpler and more ergonomic.
2 votes -
PC Log Analysis using AI
Currently, I have to remote connect to a PC to export the Application and Security logs to a CSV file. Then, I upload these CSV files into ChatGPT (or another AI system) for them to read and let me know if there is a problem with the PC and how to repair it. Atera has no way to export the log files; it can only view them.
It would be great if Atera could have an "AI Analyze" function. With one press, the AI would automatically read all the log files from a PC and report any issues and how…2 votes -
Multiple checklist
Create a new checklist form so we can select multiple configuration items at the ticket.
2 votes -
Schedule batch invoice export
Schedule batch invoice export to Quickbooks in order to automate the process
2 votes -
transferring data from a device
If the user's device changes, it would be great to be able to transfer passwords, attachments and notes from one device to another without having to re-enter everything manually, which would save a lot of time.
2 votes -
Auditor Exort Core Count
Please add Core Count of processor to the Excel export of Auditor.
2 votes -
Ability to export current views (ex. filtered alerts and others)
It would be very useful if we could actually export some filtered views. Example, I filter a customer's critical alerts, which is a nice one, but them I am unable to export such information easily. I normally have to do many screenshots or save a small video and share it with my customer. If we could just filter the alerts and then export that view, it would be much easier for documenting and sharing.
2 votes -
customer report
Simple Customer Report showing customer information; Name Address, phone, contact information and any custom fields with the ability to filter on custom fields and export or print it.
2 votes -
Atera Help Bot
if Atera Help Bot can be implemented that lets users access SOPs
2 votes -
Agent Health Report by device folder
I wish I could run the Agent Health Report against a Devices folder.
Rather than manually selecting my servers out of the list of all agents, I'd rather select my "Servers" device folder.
This would make running this report so much easier and more valuable.
Perhaps add a "Folders" pick list between "Site Name" and "Agent Name(s)" The "Folders" item can serve as a filter to the narrow down the list in "Agent Name(s)".
2 votes -
Scheduled advanced reports to be sent in HTML format
Request for the feature to have scheduled advanced reports sent in HTML format.
2 votes -
Ability to deploy Watchguard EPP from App Center
Ability to deploy Watchguard EPP from App Center
2 votes -
different levels in the list with the tab key.
Hello,
When we write text with lists, it is not possible to create different levels in the list with the tab key.
For example:
1. Windows Server
1.2 - Getting startedThe same principle applies as in Word when we create lists with the tab key, which automatically shifts the text.
Best regards.
2 votes -
abillity to run an assigned customer list by technician
It would be nice to be able to run an assigned customer list by technician.
2 votes -
Syncronization report when exporting Invoice Batches via Quickbooks
A report that shows that the information in the invoices that are exported from Atera corresponds with what will show in Quickbooks
2 votes -
Ability to disable / remove AI in tickets
We do not use AI at all in tickets and it's causing a serious lag before tickets are ready to type replies into as AI becomes ready, over the course of the day x techs it's a fair amount of wait time - would like to disable this feature when not require or wanted.
2 votes -
Deep Instinct
Deep Instincts should be a cyber security option in the app center with native integration with Atera.
2 votes
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