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  1. QuickBooks payroll calculator helps businesses calculate wages, deductions, and taxes with precision. It automates complex payroll tasks, reducing errors and saving time. Employers can easily manage overtime, benefits, and compliance with tax regulations. By streamlining payroll calculations, QuickBooks ensures employees are paid accurately while improving efficiency for businesses of all sizes.
    Read about:- https://asquarecloudhosting.com/quickbooks-payroll-calculator/

    3 votes

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    0 comments  ·  QuickBooks  ·  Admin →
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  2. We’d like the patching status to be exposed via the API (e.g., per asset/group with timestamps and current state). This would allow seamless integration with external dashboards and monitoring tools, enabling centralized visibility, trend analysis, and alerting without manual exports.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  3. Description: Introduce a check-in/check-out status system for devices, distinguishing between permanently assigned assets and temporary loaners. Admins should be able to mark devices as “Checked Out” with user details and expected return date, and “Checked In” when returned. Include reporting capabilities for tracking overdue returns and usage frequency.

    Use Case: Streamlines loaner device management and reduces loss or misplacement of shared assets.

    3 votes

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  4. Please make a 3rd party integration for Octiga. It will make Office 365 management way better and it will be valuable for Atera as a selling point.

    3 votes

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  5. When adding a new Asset Field, you then have to manually go and add the new field to each individual Asset Type one by one. Would be nice to be able to select all necessary Asset Types and do a bulk update to add the new field at one time.

    3 votes

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  6. Currently, Splashtop allows users to select a single connection mode, such as requiring or not requiring connection approval. However, it would be highly useful to make this setting configurable based on sites and profiles. This would allow for specific connection behaviors tailored to different clients, user PCs, or servers, depending on their security or accessibility requirements.

    3 votes

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    0 comments  ·  Splashtop  ·  Admin →
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  7. Especially with the ability to verify the source of software, we should have the ability to replicate all the software on a device using Winget or chocolatey to a new machine. This would be great when users move to another machine and have specific / custom software requirements, we could just replicate their old software inventory.

    3 votes

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  8. Hi,
    it would be nice to be able to adjust the S.M.A.R.T errors thresold
    At the moment a disk with 56 dead sectors, 375 data transfer errors isnt considered as critical by default.
    Let us chose, like for CPU, temperatures and other thresolds

    3 votes

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    0 comments  ·  Alerts  ·  Admin →
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  9. Include the customer and the report name in the subject line;
    also send the evaluation / report as a PDF attachment.

    3 votes

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  10. Please don't change the look to the "new look." I constantly swap back to the old look. The thought of this being my only option at some point is frustrating.

    3 votes

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  11. The ability to create an alert for any time frame that will notify the team whether that be via email or a ticket to the helpdesk.

    The example im working on currently is licencing however it could have a number of Utilisations

    3 votes

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  12. RMM tools usually have the ability to log off users from a device that may be experiencing issues - this greatly solves a lot of temporary issues avoiding rebooting and interrupting other services that may be running on that endpoint.

    I see the ability to see logged in users but there are no options from there.

    I would expect the basic ability to log off said users that are logged in from any type.

    The Task Manager Feature should have this feature if not the user activity section.

    Looking forward to feedback!

    3 votes

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    0 comments  ·  Agent  ·  Admin →
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  13. Create a new checklist form so we can select multiple configuration items at the ticket.

    3 votes

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  14. If that snippet "Time Spent" would exist, you can automatically sent an e-mail to the person inside your organization with the "Total Time Spent", the moment an IT-engineer flags a ticket as resolved.
    That person can immediately start with the invoice, instead of first logging on to Atera, generate a report or open the actual resolved ticket to find out what time the IT-engineer spent, solving the ticket.
    This would save time for the person who needs to invoice all resolved tickets.

    3 votes

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    0 comments  ·  Tickets  ·  Admin →
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  15. It would be nice to be able to include pictures of the Contacts for Customers. When new technicians go onsite, they'll have an idea of what the contact looks like if they've never been to the site before.

    3 votes

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    0 comments  ·  Customers  ·  Admin →
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  16. It would be great if we could use images to help support our ideas and feedbacks for this platform to help better understand what we are trying to get across.

    3 votes

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  17. Is it really necessary
    to grand full Admin rights
    to change a customer's phone number ?

    I don't want my back-office to play with scripts on devices .. 😲

    3 votes

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  18. SLAs need to be dependent upon Ticket Type and Ticket Priority so companies can be in compliance with ITIL.

    3 votes

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    0 comments  ·  Tickets  ·  Admin →
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  19. The new design sucks. It takes at least one additional click to see information that was visible right away. I like the customization, but I lose time because 80%+ of the stuff I need now takes longer. Please give the option to keep using the old design.

    3 votes

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    2 comments  ·  Devices  ·  Admin →
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  20. Export reports to HTML and allow the client to search like ourselves; we are able to filter on a report before sending it, collapse fields, and use a dropdown box as an example choose between options, such as Windows 10 , 11, pro , home edition or even vendors , tickets, etc depending on the report built as the advanced reports look bad sending to a client as half of the information is cut of or going over the page size.

    3 votes

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    0 comments  ·  Reports  ·  Admin →
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