5042 results found
-
Pull Customer Rank via API
Currently you can set a customer rank in the GUI, but this rank does not appear when pulling that customer via the API
4 votes -
Allow customization of device view
Remove unwanted info, change info, remove boxy outline, create an option for "LIST". Currently in full screen I can only see 7 devices. It would be nice to have a clean list sortable by "customer" or "OS" or a myriad of other useful things. Ability to collapse "views"
4 votes -
Fil d'ariane / breadcrumb
Have a breadcrumb to make it easier to return to the step just before and facilitate navigation in each menu - Avoir un fil d'Ariane afin d'avoir plus facile a revenir a l'étape juste avant et faciliter la navigation dans chaque menu
4 votes -
Limit atera sign in to mac address
Limit atera sign in to mac address. so only my supplied computers can have access to atera but not restricted to to a location via IP
4 votes -
Install patches on multiple devices
Ability to install one or more updates to multiple devices or groups (folders) at once
4 votes -
file size check
we need to check file sizes in a folder
we need to be able to set a treshhold on the maximum size of files in a folder (inc subfolders)4 votes -
block contracts show all used hours even when open
Hi, Would like Block Contracts Balance Report to show all hours used even when the ticket is open. Today the balance report only shows hours used when the tickets are closed. Would like to show open tickets time entry's also
4 votes -
Single contact for multiple clients
Allow one contact to be assigned to multiple clients.
Example: one client who owns several different types of businesses would like to be assigned as main point of contact to each company.4 votes -
Color Blind Friendly Colors for Metrics Chart
Color blind frendly colors for Metrics chart when viewing a device. Have a hard time telling the difference between the Memory and CPU lines.
4 votes -
Time Period Delay for Disk Alerts
- Threshold alerts for Disk - All the other alerts have "time period" for delay but for Disk there isn't. Important to have for example delay of 10 mins or else we have to remove it by hand and it takes a lot of time.
4 votes -
Windows Microsoft Store Updates
There seems to be a issue with MS Store downloading and installing updates automatically. I have to remote access each users machine, open the Store, select Library, then Get Updates for the majority of the apps on the machine to receive their updates. I have followed all of Microsoft's how-to-guides on how to resolve this issue, but it still persists.
I would like to see something in IT Automation or Agent function that includes scans for, validates, downloads, installs, and verifies installation for MS Store updates. It would be excellent if it could reference current CVEs during it's scan to…
4 votes -
Add filter to select ALL customers at once
Currently, in the "Agents" section we cannot select ALL customers when specifing setting filters. Sometimes we need to select all customers EXCEPT some of them and this is not possible.
So, add an option to select ALL customers4 votes -
Download Sections
Download section in Portal with same features as KnowledgeBase.. Posts in download could be externals for now.. later integration to OneDrive, DropBox, etc.. Option for "For internal use only (Hides downloads from customers)" just same as Knowledgebase"..
4 votes -
Export invoice batch to PDF
Export invoice batch to PDF. Now we have to open each invoice and select 'create PDF'. We want to select multiple invoices at one and export to PDF. Or trough Export invoices screen.
4 votes -
microsoft licensing- Windows Embedded Standard
When pulling a report on Microsoft licensing, not all licenses are found. "Windows Embedded" OSs are not included in the report if they don't have a version number. It would be useful to see all licenses, even if they don't have a version number.
4 votes -
Auto Tag Categories
I'd like to have a dedicated place to define the categories (in admin)
4 votes -
Dual tax
We have two taxes, and they must be displayed separately. I want to be able to customise my Invoices and other documents, I want them in French or in English depending on the preference of the customer.
4 votes -
Ticket Title Display
When a ticket title is too long, we don't see much information, which makes it difficult to quickly check a ticket.
Is it possible to maybe show the title in smaller cases when you hover it?4 votes -
Aging Report for computers and servers.
Would like to be able to generate a report for customers so that they can see the ages of all their equiptment. Mainly their workstations.
4 votes -
Helpdesk Client More Languages
Es wäre von Vorteil, wenn der Helpdesk Client nicht nur English wäre, sondern zum Beispiel auch auf Deutsch umstellbar wäre.
4 votes
- Don't see your idea?