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4482 results found

  1. add the filter Pending Reboot devices

    3 votes

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  2. Integrate with Moslye to allow for deeper apple endpoint management

    3 votes

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  3. Please add reporting functionality to the new assets feature. I need a report that shows when a device went live. This way I know what my future replacement dates looks like.

    3 votes

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  4. If an automation calls for a scheduled reboot, the alert system should not alert "machine status unknown" right away. In these instances, it should wait some time (like 20-30 minutes) before alerting. 99% of the time, no alert should occur. If updates fail or a server doesn't come back up after a reboot, an alert should occur since the 20-30 minutes have elapsed.

    3 votes

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  5. Add the Filter "Battery" yes or no, to show only notebooks in the device overview.

    3 votes

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    0 comments  ·  Devices  ·  Admin →
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  6. That will be great if you integrate Atera with the Teramind platform (https://www.teramind.co/). They provide user monitoring and threat prevention solutions. They offer the following features

    Security & Compliance
    Insider Threat Prevention
    Employee Monitoring
    Compliance Management
    User & Entity Behavior Analytics (UEBA)
    Behavioral Data Loss Prevention (DLP)
    Insider Fraud Detection

    3 votes

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    0 comments  ·  Security  ·  Admin →
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  7. Patches reports: would be nice to get more information on why it didnt go through. If it is due to an offline agent, it would be nice to automatically see so we know that there are no issues there

    3 votes

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  8. Would be great to add be able to add more notes on a Agent.
    Being able to add more rows would be very helpful.
    Ex.
    Backupserver - BACKUPSRV01
    Hypervisor - 10.0.0.12
    Would make it easy to locate which backupserver the host backs up to or which hypervisor the host is located on.

    3 votes

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  9. Would like to have the option to flag a device to send out a notification to an email address when it comes back online in Atera. For example: need to access a PC that's been offline for a few days, an email is sent to an email address of our choosing when the device is back online so that we are not required to actively monitor the device and waste time waiting for it. Put the option on the Agent page under the Manage drop-down menu. Have a pop-up menu display that allows us to type in the email address…

    3 votes

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  10. The option when running scripts to multiple devices to have the results exported to one result summary instead of clicking each device to see results.

    Usage example: Checking bitlocker encryption method... Run script on selected devices and have all output combined into one report. (We have changed from 128 bit to 256 encryption and we have been trying to check which devices are still using the old method)

    This would allow us to open the single report and easily scroll through all results instead of going through the recent processes and checking each one manually.

    Besides the bitlocker example, I…

    3 votes

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  11. Monitoring hardware within a system (i.e. battery, memory errors, hard drive errors / S.M.A.R.T. errors, BSoD reports, etc.)

    3 votes

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  12. Online device: Activity in metrics before the device is online – there is still an unnecessary delay of up to 3 minutes before atera marks a machine as “online” even though you can see from the metrics screen that it knew it was alive 3 minutes prior to that and capturing data – so why can it not mark the machine as online straight away – this leaves the caller wating on the phone line for a further 3 minutes before after the machine has been turned on/rebooted/joined to the wifi/ before we can remote control their machine using splashtop.…

    3 votes

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    0 comments  ·  Agent  ·  Admin →
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  13. When on an agent, ticket list is missing on the page.
    So nightmare to list all tickets where the agent is implicated.

    on the contact page, we can view a ticket list ( very simple should be improved ), but as for us contacts are associated to one agent or more, it would be good to have a view of all tickets when on agent page, in order to have all history at agent level and not contact only

    3 votes

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  14. 3 votes

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  15. When viewing a customer's devices under Customer, we cannot see the total amount of devices. Even under folders, it doesn't give you the total amount of devices one client has. We need to calculate one by one. Would be nice to know how many there are in total.

    3 votes

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    0 comments  ·  Customers  ·  Admin →
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  16. Is it possible to show the installed Agent Version. Its a minor thing but could help with troubleshooting. Would also be nice to add to classic reports.

    3 votes

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  17. Send mass email from Atera to customers

    3 votes

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  18. Add Device Folder as Column that allows to sort/group under Customer\Devices
    Also allow to sort/group online/offline status

    3 votes

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    0 comments  ·  Devices  ·  Admin →
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  19. The ability to filter devices by major item like, online, offline, if it's missing a set filter like antivirus not installed, pending an action (reboot, install, update) perhaps other items like cpu type or installed memory - and ideally a way to export results in that same window to CSV file.

    3 votes

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  20. Need to have a report that can display the expiring contracts and optionally display the expired contracts. Also Notifications for expiring contracts need to be able to be triggered manually. A great feature would also be the option to notify a specific contact from the customer for the upcoming expirations.

    Email for both internal and external users should be customizable with with fields from the contract.

    Regards

    Thomas

    3 votes

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