4973 results found

1. Vade Secure integration

   Vade Secure integration

   2 votes

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   0 comments  ·  3rd Party Integrations  ·  Delete…  ·  Admin →
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2. Atempo integration

   Atempo integration

   1 vote

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   0 comments  ·  3rd Party Integrations  ·  Delete…  ·  Admin →
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3. Wedgeguard integration

   Wedgeguard integration

   1 vote

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   0 comments  ·  3rd Party Integrations  ·  Delete…  ·  Admin →
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4. Ubiquiti Integration

   Ubiquiti Integration

   884 votes

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   6 comments  ·  3rd Party Integrations  ·  Delete…  ·  Admin →
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5. Ingram micro Integration

   Ingram micro Integration

   6 votes

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   0 comments  ·  3rd Party Integrations  ·  Delete…  ·  Admin →
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6. Techdata integration

   Techdata integration

   3 votes

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   0 comments  ·  3rd Party Integrations  ·  Delete…  ·  Admin →
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7. Remove/Isolate spam tickets completely

   Remove/Isolate spam tickets completely

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   0 comments  ·  Tickets  ·  Delete…  ·  Admin →
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8. Automated emails to blocked customers or non-main contacts who contact us

   Automated emails to blocked customers or non-main contacts who contact us

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   0 comments  ·  Tickets  ·  Delete…  ·  Admin →
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9. IT Portal integration

   KB: it would be nice to just link to IT portal. I can have that it just syncs. I want to suck in the documentation inside Atera. Need to get some documentation.

   3 votes

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10. Edit Ticket status on the dashboard. Want to look for projects for example. More attributes theres

    Edit Ticket status on the dashboard. Want to look for projects for example. More attributes theres.
    To be able to add the custom fields onto the ticket status dashboard

    1 vote

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    0 comments  ·  Dashboard  ·  Delete…  ·  Admin →
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11. Customer portal: embed analytics dashboard

    Customer portal: embed analytics dashboard (patches, retainer contract status). I want to be able to show our clients what we do for them.

    1 vote

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    0 comments  ·  Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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12. Hide block customers from customer view

    Hide block customers from customer view

    1 vote

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    0 comments  ·  Customers  ·  Delete…  ·  Admin →
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13. Select more than 6 rates for the retainer contract

    Select more than 6 rates for the retainer contract

    1 vote

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    0 comments  ·  Billing  ·  Delete…  ·  Admin →
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14. Fix your api to use proper grammar

    Fix grammar in your API. When IT Glue syncs with Atera, the API reports back the device type of "Work station" rather than "Workstation." A workstation doesn't a have a space in the name.

    1 vote

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    0 comments  ·  3rd Party Integrations  ·  Edit…  ·  Delete…  ·  Admin →
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15. Widget: Ticket Activity - Make it dynamic!

    I would love the functionality to click on a bar from the bar chart in the widget called Ticket Activity, and then be able to see the full activity for that day. So if I click on the bar representing resolved tickets, then I will be sent to an overview of all the tickets resolved that day.

    2 votes

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    0 comments  ·  Dashboard  ·  Delete…  ·  Admin →
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16. Chrome device monitoring and remoting

    Chrome device monitoring and remoting

    4 votes

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    0 comments  ·  Devices  ·  Delete…  ·  Admin →
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17. live tempature

    Display the most recent/current/'live' temperature of the device/agent.
    After getting an alert, it would be great to have the live or most recent device temperatures displayed in the agent view to confirm the thermals of the device.

    6 votes

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    0 comments  ·  Agent  ·  Delete…  ·  Admin →
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18. Peripheral detection?

    Allow agent to gather and report any peripheral data (SN / Model #) for easy inventory and checking based off one device.

    Example:
    "What does John A. have connected to his laptop?"
    Peripherals:
    Acer K202HQL, Logitech MK270

    3 votes

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    0 comments  ·  Agent  ·  Delete…  ·  Admin →
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19. See authors of scripts

    I would like to see who has created a particular script.

    3 votes

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    0 comments  ·  IT Automation and Patch Management  ·  Delete…  ·  Admin →
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20. Bill for tickets that aren't just for resolved/closed

    I want to be able to bill my customers for tickets that are resolved/closed because that's just how I bill my customer.

    6 votes

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    2 comments  ·  Billing  ·  Delete…  ·  Admin →
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