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4971 results found

  1. Wedgeguard integration

    1 vote

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  2. Ubiquiti Integration

    883 votes

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  3. Ingram micro Integration

    6 votes

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  4. Techdata integration

    3 votes

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  5. Remove/Isolate spam tickets completely

    1 vote

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    0 comments  ·  Tickets  ·  Admin →
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  6. Automated emails to blocked customers or non-main contacts who contact us

    1 vote

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    0 comments  ·  Tickets  ·  Admin →
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  7. KB: it would be nice to just link to IT portal. I can have that it just syncs. I want to suck in the documentation inside Atera. Need to get some documentation.

    3 votes

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  8. Edit Ticket status on the dashboard. Want to look for projects for example. More attributes theres.
    To be able to add the custom fields onto the ticket status dashboard

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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  9. Customer portal: embed analytics dashboard (patches, retainer contract status). I want to be able to show our clients what we do for them.

    1 vote

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  10. Hide block customers from customer view

    1 vote

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    0 comments  ·  Customers  ·  Admin →
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  11. Select more than 6 rates for the retainer contract

    1 vote

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    0 comments  ·  Billing  ·  Admin →
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  12. Fix grammar in your API. When IT Glue syncs with Atera, the API reports back the device type of "Work station" rather than "Workstation." A workstation doesn't a have a space in the name.

    1 vote

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  13. I would love the functionality to click on a bar from the bar chart in the widget called Ticket Activity, and then be able to see the full activity for that day. So if I click on the bar representing resolved tickets, then I will be sent to an overview of all the tickets resolved that day.

    2 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  14. Chrome device monitoring and remoting

    4 votes

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    0 comments  ·  Devices  ·  Admin →
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  15. Display the most recent/current/'live' temperature of the device/agent.
    After getting an alert, it would be great to have the live or most recent device temperatures displayed in the agent view to confirm the thermals of the device.

    6 votes

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    0 comments  ·  Agent  ·  Admin →
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  16. Allow agent to gather and report any peripheral data (SN / Model #) for easy inventory and checking based off one device.

    Example:
    "What does John A. have connected to his laptop?"
    Peripherals:
    Acer K202HQL, Logitech MK270

    3 votes

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    0 comments  ·  Agent  ·  Admin →
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  17. I would like to see who has created a particular script.

    3 votes

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  18. I want to be able to bill my customers for tickets that are resolved/closed because that's just how I bill my customer.

    6 votes

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    2 comments  ·  Billing  ·  Admin →
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  19. Example: Microsoft 365 Business Basic is Upgraded to Business premium.
    -1 Business basic has to be added, because otherwise the customer would pay to much.

    1 vote

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    0 comments  ·  Billing  ·  Admin →
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  20. Add the ability to disable showing Microsoft defender Signature Updates.

    Since I use ateras patching on my customers machines, patches get installed through atera profiles. Defender Antivirus signature are not affected by the patch automation profiles and get installed as fast as possible by default.

    So I think it is a good idea to make it possible to hide the notifications on the "devices" tab in Atera.

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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