4808 results found
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Fix issues with Atera automation when using WSUS server
Most of our automated scripts fail because of "Unable to fetch information from agents." errors. Most of these agents are online and available during script run.
Atera should be able to run an automated script without reporting failure when WSUS is in use.
2 votes -
Differentiation between different NIC speed classes for Alerting
Alerts - Differentiation between different NIC types
It makes no sense to configure a network bandwith alert for e.g. 90Mb/s if there are also 10Gb-NICs on the same server.
We have lots of Hyper-V hosts, which typically use 1Gb-NICs for client communication and 10Gb-NICs for storage communication. With the above threshold setting we have lots of false poisitives troughout the day. Therefore it would be rather important to differentiate between different NIC speed classes2 votes -
Need to view individual Recent Process records by ID and URL
Recent processes table records should be accessible from a separate menu item and records related to a specific device should be easily accessible from the device page.
Recent process records should also be accessible via API
The process records needs to be accesible by an ID and directly referenced via a URL so that the record for easy reference in emails, documentation and other systems.1 vote -
1 vote
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Separate RMM Role to select "Allow user to connect remotely, run scripts, and manage devices and keys on desktop devices" independently
We have a user that just needs to remote desktop to clients, but not to run scripts. Please enable this option.
1 vote -
History of all script executions with script output and script version executed
We need to be able to see all executions of a script, with the exact code that was executed and the script output. This history should be available from the Script (to see all the times it has been executed and on what devices) and from the Device (to see a history of all the scripts that have been executed on the device).
Each script execution should be saved in a separate entity with the date, time, device, script code, execution parameters, result and script output.
8 votes -
Dynamically move agents to customers folders
Dynamically assign an agent to a customer folder based on the device host name
e.g PC name = Customer-Admin-01 is moved to the Admin folder for that customer4 votes -
Auto-reply for the client that would come from 'donotreply@atera.com
Auto-reply for the client that would come from 'donotreply@atera.com
1 vote -
Ability to access devices without remoting into it
Ability to access devices on the network their web gui, without having to log into a machine. Being able to pass httpp and access the log-in, without having to log into the device in the network. Other RMMs do have that capability. Web interface that we can log into. Pass through one of the devices on the network and just pull up back-end web interface where we can log in without disturbing the customer.
2 votes -
Individual Ticket Report - For Label Printer
It would be nice if we had the ability to generate a label report from a ticket. This would be useful to label customer items that have been returned to the workshop for repair so we don't loose track of who owns each item.
Ideally the report would list the customer contact information, ticket description and have a QR code that takes you directly to the ticket when scanned.
2 votes -
Allow agent to be installed silently via Intune
Pretty straightforward. Allow the Atera agent to be installed silently via Intune, like it could previously. The agent can be installed silently via GPO on a domain, and Intune / Azure AD is just the next iteration of that.
4 votes -
Set Program to uninstall upon next use
It would be great to have the ability to select a program from the device inventory to uninstall even if the device is currently offline. The task would que for the next time the device is available.
12 votes -
Site removal impacting assigned devices
Hello,
currently removing site deletes all agents assigned to it, we should have an option to move them to temporary group right before deleting them.3 votes -
copy password without clicking the 'show' button
Today i had to change the admin password, because i cannot copy the password without showing it.
Please fix :)
2 votes -
UPS
Ability to manage UPSes in Atera and to add alerts after a certain amount of time to replace UPS batteries.
1 vote -
7 votes
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Audit Log via API
The ability to access Audit Log from API or atleast export and send via email on a schedule.
9 votes -
offline and failed
I do daily patching on my devices. Since not all devices are always online at the time the report ist generated, it would be nice to see a difference in the generated report between a device, where the installation failed and those, which were just offline.
3 votes -
Titan HQ
Would like to see a Third-party app integration for Titan HQ. Personally, I like the idea of having these third-party apps in the Atera portal, and I do not find a solution for Spam/Encryption/Archiving without having to go out of the eco system.
3 votes -
Intune
Provide a UWP app for Intune AutoPilot for MDM and deployments over the cloud.
13 votes
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