4687 results found
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Script prioritization within Automation profile
We have a custom restart script for our users that will remind them to restart the PC after a patch + software update automation profile has been run.
The problem at the moment is that the script will be ran basically in the beginning or in the middle of the automation profile run cycle which is confusing for the users and some may restart the PC right in the middle of the run.
We would like to see a script prioritization feature where the admin can decide when to run the script on a client machine within the automation profile.
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5 votes -
MSP360 backup
Integration with MSP360 backup. We use is all the time and is very flexible for storage. It's not a big deal, but would be convenient to view on a single pane of glass.
27 votes -
Add Microsoft Defender integration
Some clients are simply using the built in Windows Anti-virus "Defender". Seems to me that should be better integrated into the Atera echosystem.
359 votes -
Add a multiselect custom field type
Create the ability to have a multi select custom field and be able to filter a view on this. I'm currently using tags to accomplish this but the view filter can only use an AND operator. If you create the multi select custom field and allow the user to "Meet all of the following conditions" and "Meet any of the following conditions" as the filter option, THIS WOULD BE AWEOSME!
8 votes -
Firmware audit
Collect firmware version of network devices such as router, switches, printers and pull the actual version from the vendors to get a full overview of the patch state. Maybe let the community add information about the firmware sources/fields and location where to find the actual version from the vendor.
This could be report like or build into the smtp/device agent.10 votes -
Allow non-HTTP(S) URLs in ticket bodies.
Please allow non-HTTP(S) links in ticket bodies, so we can leverage other URIs (such as ms-settings:Sound or jamfselfservice:).
2 votes -
Products within Tickets - Able to input Minus Quantities
We would like to use the Products section within the ticket to run reports at the end of the month to look at quantities of licenses then we can adjust their reoccurring invoice at the end of each month.
3 votes -
Offline
I only get notices when devices go offline, and I have to check the status only to find out they are back online. Is there a way to get a notice that the offline condition doesn't exist anymore?
To simplify it, Monitored Agent Goes Offline (state created). Devices comes back online (Online state active again, re-alert device is back on).
This would help me not have to urgently jump into Dashboard or App trying to figure out what happened only to see it was a user restart or ISP outage.
7 votes -
Zoho One Integration
Integrate all Zoho One apps.
14 votes -
FIPS Complient
Having the remoting tools be FIPS compliant would be a big improvement.
11 votes -
Create folders to organise Compainies
It would be great to have a way to group customers into folders, say by company type i.e accountants, estate agents or even to group into letters so Acme under A, Beta Corp under B etc etc.
1 vote -
Send scheduled reports to customers after patch management
We automated patch management and send the appropriate report to our customers once a month (because that's the only way to send).
We need the possibility to send a patch feedback report AFTER the patches were installed or other frequencies/dependencies. Currently, we patch once a month and send report once a month which leads to problems: e.g. sent report on 1st Saturday of month, report will be empty (0) because on the day before it was last month (30th/31st). Same on other days
Customers are already complaining why we cannot schedule it correctly. This is critical
8 votes -
Contract billing option for "Work from Home"
Add a "Work from Home" option in the billing contracts for customers so that the number of computers that have WFH enabled is automatically calculated and billed just like "Online Backup"
20 votes -
Add IP address to Login Audit script
Add the IP address of the device from the Failed login event in the Login Audit script.
5 votes -
Possibility to bulk import from a csv file for snmp devices specifying OID template to use, customer, folder, etc.
Possibility to bulk import from a csv file for snmp devices specifying OID template to use, customer, folder, etc.
6 votes -
26 votes
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trendmicro and panda
want to have more antivirus products to observe. Trendmicro, Panda and so on.
5 votes -
Block Contracts Balance Report for ALL customers
Can you add a Block Contracts Balance Report for ALL customers? So we can see with a single report, the balance of all customers at once?
7 votes -
Domain OU details for search & grouping
The Atera Agent should pull through the device's OU details. That way with large customers we will be able to search for devices based on the OU details in AD. For example, the site the device is situated in. You should then be able to use this information to create dynamic folders for agent devices.
1 vote -
Patch Management Profile with WOL Option
Profile with WOL option to start all affected systems
21 votes
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