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5031 results found

  1. documentation

    Create integration with ITGlue

    9 votes
    2 comments  ·  Customers  ·  Admin →
    How important is this to you?

  2. 5 minute snooze capability on after patch reboots.

    It would be great if the user's could snooze the reboot after patches. Currently it just tells them it is going to reboot and does it. They have no time to save their work.

    4 votes
    0 comments  ·  IT Automation and Patch Management  ·  Admin →
    How important is this to you?

  3. New Dashboard Design

    New Dashboard Design like you show in ads for Atera

    2 votes
    0 comments  ·  Dashboard  ·  Admin →
    How important is this to you?

  4. ATERA UI inconsistency

      1. If you see Add-Ons menu from Devices page, there are the Bitdefender and Webroot too, which is correct. But... unable to install Bitdefender from ATERA Agents webpage, only Webroot (missing Add-Ons menu...) Secondly, from Customers page there is a dedicated Webroot shield icon but Bitdefender is under three-dots, Add-Ons, Bitdefender, Antivirus, Install path, which is frustrated. (you should move Webroot to Add-ons)

    2. From Devices page - Software inventory: there is a search software bar, but if you see from Agents page - Software inventory, search software bar missing.

    3. Reboot required information missing from Agents page

    4. Unable to filter agent's Battery…

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  5. User Admin Rights

    Show if the user logged into a device has Local Admin Rights or not.

    10 votes
    0 comments  ·  Devices  ·  Admin →
    How important is this to you?

  6. windows file history

    Simple script to enable "Windows File History"

    3 votes
    0 comments  ·  IT Automation and Patch Management  ·  Admin →
    How important is this to you?

  7. Display on mobile device is not always good (problem with images)

    Hello ! On mobile devices such phones, the lay-out of the article is not often well displayed : if the article contains images (print screens), they don't fit the screen and the right side is not visible.
    Could you work on that ?

    2 votes
    1 comment  ·  Customer Portal & Knowledge Base  ·  Admin →
    How important is this to you?

  8. Atera to save Webroot Key

    • When we deploy Webroot - doesn't seem that Atera is saving the Webroot key that it has for the customer. one click and it would grab the correct key for that customer.
    5 votes
    0 comments  ·  3rd Party Integrations  ·  Admin →
    How important is this to you?

  9. Automation for client listed on customer page

    Click on a customer and see a list of all applied automations for that client

    3 votes
    0 comments  ·  IT Automation and Patch Management  ·  Admin →
    How important is this to you?

  10. Integration to Add Contacts from Atera to 365 Tenant

    Integration to Add Contacts from Atera to 365 Tenant

    5 votes
    0 comments  ·  3rd Party Integrations  ·  Admin →
    How important is this to you?

  11. Mobile app

    It would be very interesting and very useful if the atera mobile application allows interaction with tickets so that field technicians who come to resolve incidents on site can record their times, used products and services, economically valued, and collect the customer's signature. . basically it would be interesting to be able to use it as a ticket application to close work orders on site.

    3 votes
    0 comments  ·  Tickets  ·  Admin →
    How important is this to you?

  12. Assign threshold to multiple CUSTOMERS at once

    I can assign a threshold to all devices at once which is ok and all, but I would like to set a threshold profile to all customer profiles at once so that if a new PC is added to any client I don't have to push the application of the profile to devices to all again.

    My use case is that I am currently setting up new thresholds as if I were new to Atera to better match what we are currently doing. Then I will setup profiles for certain servers and such and apply them manually. Well I'd like…

    1 vote
    0 comments  ·  IT Automation and Patch Management  ·  Admin →
    How important is this to you?

  13. Server Restart Email Alert

    Ability to receive email alert for when a restart occurs on a server. Monitoring for Event ID 1074 does not work as this is an informational alert and does not trigger an email.

    6 votes
    0 comments  ·  Alerts  ·  Admin →
    How important is this to you?

  14. Ticket Statuses Default to have the Custom Statuses

    To create the ticket statuses by default under Customer > specific client > Tickets > filters. It would be nice to have the custom status also selected as per default. New ticket field are not automatically checked in the list for clients > tickets > statuses. Should be put by default.

    5 votes
    0 comments  ·  Tickets  ·  Admin →
    How important is this to you?

  15. 3rd Party Integration and Not Add-ons

    Integrations and not Add-ons = ability to connect your Acronis Account or Sentinel 1 but still have your own license and not pay through Atera

    24 votes
    0 comments  ·  3rd Party Integrations  ·  Admin →
    How important is this to you?

  16. TimeSheet Reports Scheduling

    TimeSheet Report: want to send to all my customers with the schedule but can't do everyone client one by one. Would be nice to select all clients to be sent out at the same time but to each client

    1 vote
    0 comments  ·  Reports  ·  Admin →
    How important is this to you?

  17. Exports All Reports in PDF

    Have all reports exported in PDF Format

    7 votes
    0 comments  ·  Reports  ·  Admin →
    How important is this to you?

  18. Anticipation of Hardware

    Anticipation of Hardware:
    Would be nice to run a report that would do an estimation of the hardware in X amount of that so I can recommend for the hard drive. To be able to replace it in advance. There is all the information on the system but just to let them know when the issue will happen. You can see over time.

    3 votes
    0 comments  ·  Reports  ·  Admin →
    How important is this to you?

  19. GET API call for workstations

    We need a API end point for getting all workstations listed under a client.

    2 votes
    0 comments  ·  Devices  ·  Admin →
    How important is this to you?

  20. Device Navigation within Customer screen

    When viewing a device for a customer, it would be nice to go to the next device without having to return to the customer's page.

    For clients with 40+ devices, it would save time to be able to go forward & backwards in the list of devices.

    3 votes
    0 comments  ·  Customers  ·  Admin →
    How important is this to you?
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