4886 results found
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IT Automation, Add Customer field
IT Automation, Add Customer field to setup screen. We have numerous jobs that are setup Per Customer.
2 votes -
IT Automation list page, add Scheduled/Not Scheduled
IT Automation list page, add Scheduled/Not Scheduled to lists page.
2 votes -
Active and Inactive Patch Management jobs
Add the ability to toggle between Active and Inactive Patch Management jobs. And to SAVE that choice
2 votes -
Add Description field that also displays on Patch Management and IT Automation list page.
Add Description field that also displays on Patch Management and IT Automation list page, and the ability to Search on that description. At present we have to give our Automation Profiles very long names to help us determine what the job is for.
2 votes -
Office update
There is this feature in for "Patch Search & Deploy". However, the update query for Office Update it not seem to work (I never see Office update available by this feature, but if I manual perform check for update from application I can see there is updates available there). The Developer team should verify to get this feature work properly.
4 votes -
modify machine type (pc to server)
modify a device TYPE detected as a pc (because windows 10 or other client OS is installed) to be considered as a server by atera
2 votes -
Stop repeated restarts of the AteraAgent Service
Looking at the event log, I can see the AteraAgent service restarts every minute or so. This floods the windows event log with useless noise.
Is it really necessary for the service to restart so frequently when there have been no configuration changes. If there are configuration changes, it should not be necessary for the service to restart. The only time that should be necessary is when the agent image itself has changed (like an upgrade).
4 votes -
Display the current active user
The device display shows the "Last Logged User". But this information does not clearly indicate if the user is still logged in. It is often stale or incorrect, especially if more than one user is logged in.
Ideally, it should show the currently logged in user (the one that's active). And it should show their status (Active, Idle, etc...)
48 votesHello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
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Invoice Email
We need feature we can send invoice via email to finance manager or if it can scheduled to be sent that will be great!
2 votes -
timesheet
In timesheet is pretty good to group for technician and not only for ticket. This allow Admin to check if technician for all hours of day
3 votes -
roboform
Integration with Roboform to allow management of login information.
1 vote -
Splashtop Multiple Concurrent Sessions
Allow multiple technicains to remote onto one PC via splashtop! We do not want to use AnyDesk
15 votes -
10 votes
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1 vote
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Voice input
It would be extremely beneficial if voice input was available while composing emails or internal notes. because it will save us time and allow us to meet the deadline on time.
2 votes -
Filter for agents without a assigned folder
The Ability to filter for agents without a assigned folder or IT-Automation profile. For a quick overview, which customer has new Agents installed or wrong configurations without an active profile.
1 vote -
2FA
Need the ability to disable 2FA or make it a phone call for devices that multiple need access to.
7 votes -
Warranty Report
The ability to query warranty expiration date, and give a report of machines approaching that warranty expiration date.
36 votes -
Knowledge Base Import
Similar to how you can import Customers from a CSV, allow for efficient creation of Categories and Sections by using a template CSV.
9 votes -
Export to calendar function when creating ticket
Currently if we want to export a ticket to calendar we have to open ticket after we have created ticket. Would be nice if export to calendar could happen at time of creating ticket, which would save time.
4 votes
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