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4718 results found

  1. Add the ability to toggle between Active and Inactive Patch Management jobs. And to SAVE that choice

    2 votes

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  2. Add Description field that also displays on Patch Management and IT Automation list page, and the ability to Search on that description. At present we have to give our Automation Profiles very long names to help us determine what the job is for.

    2 votes

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  3. There is this feature in for "Patch Search & Deploy". However, the update query for Office Update it not seem to work (I never see Office update available by this feature, but if I manual perform check for update from application I can see there is updates available there). The Developer team should verify to get this feature work properly.

    4 votes

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  4. modify a device TYPE detected as a pc (because windows 10 or other client OS is installed) to be considered as a server by atera

    2 votes

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    1 comment  ·  Devices  ·  Admin →
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  5. Looking at the event log, I can see the AteraAgent service restarts every minute or so. This floods the windows event log with useless noise.

    Is it really necessary for the service to restart so frequently when there have been no configuration changes. If there are configuration changes, it should not be necessary for the service to restart. The only time that should be necessary is when the agent image itself has changed (like an upgrade).

    4 votes

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    0 comments  ·  Agent  ·  Admin →
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  6. The device display shows the "Last Logged User". But this information does not clearly indicate if the user is still logged in. It is often stale or incorrect, especially if more than one user is logged in.

    Ideally, it should show the currently logged in user (the one that's active). And it should show their status (Active, Idle, etc...)

    58 votes

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    1 comment  ·  Agent  ·  Admin →
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  7. We need feature we can send invoice via email to finance manager or if it can scheduled to be sent that will be great!

    2 votes

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  8. In timesheet is pretty good to group for technician and not only for ticket. This allow Admin to check if technician for all hours of day

    3 votes

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    0 comments  ·  Reports  ·  Admin →
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  9. Integration with Roboform to allow management of login information.

    1 vote

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  10. Allow multiple technicains to remote onto one PC via splashtop! We do not want to use AnyDesk

    17 votes

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    1 comment  ·  Admin →
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  11. 10 votes

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  12. 1 vote

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    0 comments  ·  Admin →
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  13. It would be extremely beneficial if voice input was available while composing emails or internal notes. because it will save us time and allow us to meet the deadline on time.

    2 votes

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  14. The Ability to filter for agents without a assigned folder or IT-Automation profile. For a quick overview, which customer has new Agents installed or wrong configurations without an active profile.

    1 vote

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    0 comments  ·  Agent  ·  Admin →
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  15. Need the ability to disable 2FA or make it a phone call for devices that multiple need access to.

    7 votes

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  16. Currently if we want to export a ticket to calendar we have to open ticket after we have created ticket. Would be nice if export to calendar could happen at time of creating ticket, which would save time.

    4 votes

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  17. Pretty simple, show scheduled tickets on mobile app so our onsite engineers can see what jobs they have next!

    1 vote

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    1 comment  ·  Admin →
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  18. Malwarebytes Add-On Feature Module
    Recommendation to add DNS Filtering/Content Filtering.

    7 votes

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  19. there is a lot of moment to cloud if you guys had a feature to take an existing system and convert it to be VHD format for AZURE you would capture some market share. The current methods require a-lot of skill.

    12 votes

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  20. Products on invoices need to be linked to the ticket somehow. At the moment all the products for a cycle just get added to an invoice. However that means that I need to look through all the tickets in the cycle to find the product that I've added if I need to modify it.

    3 votes

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    0 comments  ·  Billing  ·  Admin →
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