4693 results found
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Launch Powershell Script when client back online
Is it possible to add the ability to run a script when a customer comes back online?
14 votes -
Custom Report
Bonjour,
Est-il possible d'ajouter la possibilité d'ajouter les champs personnalisés dans les rapports d'agents ?
Pour un exemple, il serait très pratique de pouvoir visualiser rapidement quels sont les postes où le Bitlocker est activé.
Un grand merci d'avance.
2 votes -
Filtering by number of available patches
a filter feature on patches to arrange the order by who has the most updates to the least
3 votes -
time zone
I need to be able to do billing as soon as I complete a ticket in some instances, but I complete a ticket prior to my noon (12 pm) I am not able to see the ticket in the billing section. I can only put this down to TIME ZONE Differences. Same thing with all of my contracts, I have to wait until mid-day of the day they are due as they will not populate until then. This is supper annoying and needs to rectified immediately.
1 vote -
Wake on Lan to use Public IP address
Wake-on-LAN: It’s a brilliant feature that for the most part works really well, however sometimes a local IP doesn’t get reported from the machine to Atera. It’s got one and it’ll be registered with the DHCP server on the network etc, but because it wasn’t reported to Atera, Atera can’t wake it up. I know the device could be woken up, and I then have to use additional tools to wake the device up, so if there was an override of some sort, or the Wake-on-LAN feature used the public IP address to define the network for instance, this would/should…
3 votes -
interactive map
It would be nice for the map on the dashboard to have the pins change colors based on location status - i.e. green if there are no issues detected, orange if there are warning alerts and red for critical alerts.
Also, add a hover menu where when the mouse hovers over a pin it shows the client's name and a list of alerts, then when clicking on the pin it opens the client's devices.
4 votes -
Move search loading spinning icon
Simple, move the spinning icon when searching to the bottom of the page. Every search I do ends in me miss clicking because I move faster than your search runs. I search and the item I want is top of the list but as I click it the search finishes and moves the entire list!
1 vote -
White Label custmer facing ticket schedule
Remove the name Atera from the schedule ticket requests [ Atera # xxxx ] and replace it with company name [ I.T. Company # xxxx ]
7 votes -
Filter scheduled tickets
If you do a lot of scheduled tickets its difficult to find the one your after to edit.
6 votes -
Consolidate Password Storage Locations
Currently, you have the option of storing passwords at the Company level, as well as attached to a specific agent record.
Need the ability to open up a single Password repository and see all passwords in one place.
Currently, we spend a bunch of time guessing whether passwords were stored at the Company level or the Agent level.
One Agent could have multiple passwords: Windows username/password, SQL server password, web application specific password. Gets confusing if we store the windows password at the Agent level, then maybe the SQL server at the agent or company level, then the web application…
6 votes -
work from home access to servers OS
I have restaurants as customes and they use servers to run POS enviroment. they need access to it to run reports, clock employees in and out, maintenance etc.. just like a workstation. WFH should work on server OS. please update it so it does. thank you
6 votes -
Filter by Uptime
Please add an Advanced Filter for Uptime so that we can show agents that were last started, for example, 5 days ago. We can then run a Reboot automation task on this filter; this will be a tremendous help to us!
11 votes -
Have a feature to geographically locate devices.
Have a feature to geographically locate devices, in case of lost/stolen device, or checking where employees have been.
3 votes -
Create an easier method to add OIDs to the monitored section
It would be nice to be able to bulk add certain OIDs to the monitored section rather than require them to be manually input twice (i.e. once to put in the Values section and again to put in the Monitored section).
Additionally it would be nice to auto-configure the alert as "if value changes from current", this would streamline data entry.3 votes -
Crashplan/Code42
Support for Crashplan and Code42 applications. Paying by the GB (Acronis) is ineffective for some clients and this would be a nice to have.
5 votes -
Private Scripts
We would like to see a option to have scripts assigned to certain technicians so not everyone can see all cloned scripts. We are looking to add customer technicians which allows them only to access tickets/devices for that customer with will work ok, but there is no option for segmentation of scripts. This technicians would be able to see all clones used for other customers. Same goes for Thresholds/IT Automation.
11 votes -
End time of IT automation profile
How can we be sure that an automation profile has REALLY finished? There is no option.. We need to see the end time of an IT automation profile.
Else we cannot guarantee our customers the patching and restarts in their time frame.This is just basic stuff and it is pretty annoying that you cannot be sure when a profile has REALLY finished. Atera needs to improve very much..
3 votes -
Install over Intune
You currently describe how to install by GPO. However GPO is old school and a lot of people are moving cloud only. How about providing instructions to install with current MDM platforms that people are using like Intune (Microsoft Endpoint Manager), Jumpcloud, JAMF etc.
22 votes -
I have a client using a couple of "Work From Home" licenses. They are asking me if there is a report that I can provide to them of access re
I have a client using a couple of "Work From Home" licenses. They are asking me if there is a report that I can provide to them of access records. They're looking for two things: 1) login records showing when a user logged in and 2) the length of time a user stayed connected in a remote connection. This would help them confirm an employee's claims to hours. While I know we cannot confirm that they're actually DOING work, this would at least help prove whether or not they're connecting and staying connected remotely.
4 votes -
Scheduled Patch Reports Need Unique Naming
Currently, any scheduled Patch Status Summary reports that are delivered to you via email have nothing in the report that shows what it is actually reporting on. Every one has the same name, "Patch Status Summary". Looking at the report, you have zero idea what this report is reporting on. If you have multiple reports, (one for Critical Patches, one for Security Patches, one for Service Pack Updates, etc.), they all come across exactly the same with the exact same body, Report Name, etc.
When Scheduling the report, we have a field to create a Description. This description field should…
5 votes
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