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4775 results found

  1. Redirect audio and video so that customers can use Teams and other applications on the VDI when accessing via “Work from Home.”

    1 vote

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    0 comments  ·  Work From Home  ·  Admin →
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  2. Automatically enabe "restore points" since they ae not enabled by default in Windows 11. Then, create a new restore point every month for all drives. Delete older restore points if drive capacity becomes an issue.

    1 vote

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    0 comments  ·  Security  ·  Admin →
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  3. Please make a 3rd party integration for Octiga. It will make Office 365 management way better and it will be valuable for Atera as a selling point.

    3 votes

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  4. I am unsure why you can preview in Customers but not in Devices. I am able to preview pictures in Customers but the same attachments in Devices cannot be previewed. They have to be downloaded first. There should be the ability to preview the most common types of files for any attachments across all of Atera or at least Devices. Thank you.

    4 votes

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    0 comments  ·  Devices  ·  Admin →
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  5. Direct integration with Cyberfox AutoElevate

    1 vote

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  6. When adding a new Asset Field, you then have to manually go and add the new field to each individual Asset Type one by one. Would be nice to be able to select all necessary Asset Types and do a bulk update to add the new field at one time.

    2 votes

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  7. It would be great if we can have an integration with Bootstrap as we wish to centralize all possible company managent at one place.

    1 vote

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  8. 5 votes

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    0 comments  ·  Agent  ·  Admin →
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  9. Integrate Atera and Webex so when a customer is calling their name automatically pops up

    1 vote

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  10. To be able to search for a customer by postcode

    1 vote

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    0 comments  ·  Customers  ·  Admin →
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  11. The side bar is text and Icons.
    I'd suggest you pick one or the other.

    It should be text when full size and it should collapse to Icons.
    See mock up on reddit.
    /r/atera/comments/1l8qivn/uilikeimachildsidebarandtickets_page/

    2 votes

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  12. Currently, Splashtop allows users to select a single connection mode, such as requiring or not requiring connection approval. However, it would be highly useful to make this setting configurable based on sites and profiles. This would allow for specific connection behaviors tailored to different clients, user PCs, or servers, depending on their security or accessibility requirements.

    3 votes

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    0 comments  ·  Splashtop  ·  Admin →
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  13. It would be a huge time-saver if Atera could include the ability to deploy PPPC (Privacy Preferences Policy Control) profiles through its MDM tools to automatically grant Full Disk Access for the Atera agent on macOS devices.

    Right now, we have to manually configure this on each Mac, which is both time-consuming and prone to being missed during setup. If Atera could handle this as part of the MDM deployment process, it would greatly simplify onboarding, improve monitoring reliability, and ensure better compliance across all endpoints.

    This would be especially helpful for IT teams managing remote or large fleets of…

    8 votes

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  14. In development environments, it's critical to be able to set a specific version to applications, which cannot be upgraded further.
    It's mostly used for browsers and infrastructure (For example, smbclient for domain-binding changed its tags and broke processes).
    Setting up version lock for all packages (not just excluded windows updates) will allow for stable systems.

    2 votes

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  15. I want my engineers to stay in Atera and use this solely, so having data on the customers within the customers overview page is the perfect place, I was looking to add a few field one being "Backup Procedures" where we can specify how the customer is backing up, so if a customer calls up to get something restored any of my engineers the see how the customer is backing up, without needing to ask other engineers or spend 20 minutes logging into servers to find out.

    A Text Area would also be good for listing software that customers use

    2 votes

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    0 comments  ·  Customers  ·  Admin →
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  16. Especially with the ability to verify the source of software, we should have the ability to replicate all the software on a device using Winget or chocolatey to a new machine. This would be great when users move to another machine and have specific / custom software requirements, we could just replicate their old software inventory.

    3 votes

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  17. Can you focus less on adding AI to every single thing, and actually just fix the basic existing issues that have been on here for an extended time? We were told that we would be able to assign multiple computers to a user when we signed up months ago, but that still hasnt been implemented--yet theres a new AI update out every week.

    65 votes

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  18. Currently if a software update via Chocolatey or Winget fails, we get a very generic "action failed" message. It would be helpful to know what failed and to pull logs about the failure into the Atera console so that we don't need to remotely connect to the machine and drill down into local log files to identify the cause.

    2 votes

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  19. Device filters can search for isntalled software, software inventory shows installation date. Please add a filter option to filter installed software by installation date, all necessary data is already there!

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  20. Website IP/Domain Name monitoring
    MX record and DNS record monitoring

    4 votes

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