5019 results found
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edit costumer suvery
edit costumer suvery
2 votes -
Copy a Site
It would be nice to copy a site with it's folder structure. Especially if it could maintain Thresholds and IT Automations.
I'd love to be able to copy from a template every time we open a new campus.1 vote -
Peripheral detection?
Allow agent to gather and report any peripheral data (SN / Model #) for easy inventory and checking based off one device.
Example:
"What does John A. have connected to his laptop?"
Peripherals:
Acer K202HQL, Logitech MK2703 votes -
See authors of scripts
I would like to see who has created a particular script.
3 votes -
SMBIOSAssetTag
On Dells we can add the asset tag to the BIOS by editing and burning it in, can the Atera Agent be modified to read that field?
SMBIOSAssetTag
2 votes -
Customer Portal security and features
would really like to have security control over the customer portal. if we can have it so customers are automatically signed out after 10 minutes of inactivity (or a specific time frame set by admin) along with some form of 2FA.
would like to have custom repository for specific clients, so when they access the portal, they see apps, files etc., would like to see it be dependent on their role level to have control over specifics.
2 votes -
Show device description in list
Can we get the device descriptions to show in the device list? We have the device names as their inventory numbers (for example, ISD001001, ISD001002, etc), which tells us nothing about what device it is. However, we do put in descriptions on each Windows device so we know whose it is, phone extension, etc. It would be really help to have the descriptions show in the device list as well so instead of having to guess which one and then click it and be wrong for hundreds of devices, a quick glance would tell us which one is which.
2 votes -
set 32 vs 64 bit behavior on software bundles.
We would benefit from the ability to install 32 bit versions of software onto machines running a 64 bit OS. Currently this can be done machine by machine via script, but this is tedious.
2 votes -
Online and Offline Indicator in Auditor report
When generating a report from Auditor, it does not indicate Online or offline status, I would like to please implement that feature if that is possible. Thank you.
2 votes -
timesheet email report
Automated Timesheets show the report details but do not show the customer name, please will you add the customer name.
1 vote -
Customer Satisfaction results in API
It would be great to get Customer Satisfaction results via the API.
The report available in the platform currently lists all results for each ticket but I would really like to get an overall for each customer and all customers.
6 votes -
After work on a ticket for a particular customer you are taken back to all tickets, not just tickets for that customer. I
After working on a ticket for a particular customer you are taken back to all tickets, not just tickets for that customer. It requires several unnecessary keystrokes to get back to where you were.
2 votes -
Unable to discover Multiple subnet
The same subnet can be added but we are unable to scan the device in a different Subnet
1 vote -
WhatsApp Integration
WhatsApp Integration - from Whatsapp, it would open tickets in Atera with convo
28 votes -
Uninstall software installed by Chocolatey
This surprised me, but apparently apps that are installed by Ater's Chocolatey integration cannot actually be uninstalled the same way. Wouldn't it make sense to allow silent uninstall of software the same way Atera installs it?
I think this is yet another case for allowing us access to the choco command. There have been several instances where this would have been extremely useful...
231 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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10 votes
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Dynamically move agents to customers folders
Dynamically assign an agent to a customer folder based on the device host name
e.g PC name = Customer-Admin-01 is moved to the Admin folder for that customer4 votes -
Server and VM Monitoring and Managemen for AD
Monitor and manage servers performance and uptime, get insight over the real-time status of Active Directory, IIS, SQL Server, Microsoft Exchange, VMware, Hyper-V. Power Off, start and restart VMs, lock and unlock AD user account, and allow password resets all from the dashboard or mobile app
319 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Deploy local user
When using Kaseya, I was able to deploy a local user (with local admin settings or regular) to workstations as long as the agent was active. This could be extremely useful when a new machine is setup, etc. or if we need to gain access to the machine but don't have a local/domain login.
9 votes -
PowerShell
Improve PowerShell's interactive functionality.
- Typing part of a command and pressing Tab key to automatically expand the command does not work.
- Commands that needs to open a new process (prompt for input), multi-process when the output of the command is interactive and has more than one. PShell does sits there and does nothing.These functionalities works great with Kaseya.
4 votes
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