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  1. To set up QuickBooks Assisted Payroll for your company, first activate it by going to the Employees menu, clicking on Payroll, and entering your payroll service key. Then, complete the setup by adding your employees, providing the company details, adding tax and payroll items, and connecting your bank account with QB.

    https://proadvisorsolutions.com/blog/quickbooks-assisted-payroll-what-is-it-and-how-to-set-it-up/

    1 vote

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    0 comments  ·  QuickBooks  ·  Admin →
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  2. The QuickBooks Install Diagnostic Tool is a utility offered by Intuit to resolve problems with your QB Desktop application. This is present in the QuickBooks Tool under the Installation Issues section. You can use the tool by clicking on it and waiting for it to finish its work process.

    Read More About this Tool: https://quickbooksdatamigration.com/blog/quickbooks-install-diagnostic-tool

    1 vote

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    0 comments  ·  QuickBooks  ·  Admin →
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  3. Using the App on mobile devices, I wish I could see the performance of the workstations and servers when I view the devices

    1 vote

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    0 comments  ·  Agent  ·  Admin →
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  4. I really wish we had the ability to edit an internal note. In the event of an error, it would be nice to be able to hit an edit button and change an internal note.

    48 votes

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    5 comments  ·  Tickets  ·  Admin →
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  5. When I'm ready to resolve or close a ticket, I'd like to have a field where I can type a "Close Note". This would get logged like any note, but since it's a separate field, it could be included on reporting. Also, there could be an option to either make the close note internal or public reply (like regular notes).

    Alternatively, this could be done by having an option in the existing note section where you could select resolve ticket or close ticket. Then anything entered into the note section on that reply is flagged as the 'close note' and…

    2 votes

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  6. The QuickBooks error 1406 is an installation error that occurs while a user tries to install the QB Desktop software or its latest updates. This usually occurs due to an outdated Windows operating system or problems with the Microsoft NET Framework. It can lead to a hampered workflow and impact your vital business processes. To fix it, first update your Windows OS to the latest version, then repair your Microsoft NET Framework.

    Read More About this Error: https://quickbooksdatamigration.com/blog/quickbooks-error-1406/

    1 vote

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    0 comments  ·  QuickBooks  ·  Admin →
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  7. In light of the CrowdStrike issues late last week, I feel that it's critical that we be able to export all of the BitLocker keys via the API.

    It's not a workable solution to have to open each agent and unhide the key to copy it into a spreadsheet.

    The BitLocker keys should be available via the Agents "GET" command.

    25 votes

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    1 comment  ·  Agent  ·  Admin →
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  8. I would like to have Atera perform Penetration Testing on my clients network. And make the reports/alerts available within the standard security testing.

    65 votes

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    1 comment  ·  Security  ·  Admin →
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  9. Making forms user-defined would be very helpful. For example, if I create a New User Onboarding request form, I may only want HR to complete that form. Currently, there’s no way to restrict access so that only HR users can see and use it.

    1 vote

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  10. The QuickBooks unable to locate PDF viewer error is an issue that many users face while trying to view or print PDFs from the QBDT app. It is generally caused by a damaged or corrupted QBPrint.qbp file or Adobe Reader not being set up as your default PDF viewer. This can lead to you not being able to print payroll tax forms, paychecks, and other important documents, ultimately hampering your workflow and business progress. To fix it, open the QB Tool Hub, go to the Program Problems tab, and run the QuickBooks PDF & Print Repair Tool.

    Read More: https://quickbooksdatamigration.com/blog/quickbooks-unable-to-locate-pdf-viewer/

    1 vote

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    0 comments  ·  QuickBooks  ·  Admin →
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  11. Change mobile app tickets so newest comment is on top.

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  12. If you are facing the issue when using the application and notice that QuickBooks closes unexpectedly during usage, then try out the following solutions. You can download the QB Tool Hub to run the Quick Fix my Program utility or update your application and Windows operating system to the latest version. Moreover, you can use the QuickBooks Install Diagnostic Tool to fix any issues with installation files. If the problem persists, then ensure that your system meets the minimum requirements and configure the antivirus settings.

    https://proadvisorsolutions.com/blog/quickbooks-closes-unexpectedly/

    1 vote

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  13. a way to globally or automatically disable the following setting in splashtop:

    3 dots -> Keyboard Shortcuts -> Enable Splashtop Shortcuts.

    this setting intercepts the button combination for entering a backspace and causes the screen to zoom out.

    1 vote

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  14. For servers or computers that are used for specific purpose such as VEEAM or other reason like keeping a computer on older Windows versions for specific reasons, these computers are omitted from patch profiles and are not patched. These computers need to have an option to filter out of the patching dashboard and reports as they affect the reporting inaccurately due to this business practice.

    1 vote

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  15. Patching chrome, find all devices that need that patch and add hock deploy to all those devices. This can be used for any patch or cve vulnerability

    2 votes

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  16. This has already been intergraded but not at the level it could be users, devices, agent install. Users are already assigned devices automatically in Intune you could easily pull that data and match it to the devices you have.

    71 votes

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  17. A daily planner page where Management staff can assign certain tickets and tasks to technicians in a calendar style arrangement. Obviously staff could have access to their own planner too and could use it for their own scheduling also.

    11 votes

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    0 comments  ·  Tickets  ·  Admin →
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  18. Ticket lists often start with standard filter Status:open/pending

    Thats not really helpful because of our self added statuses, like "waiting for material (pending)

    So ist would be better, instead of filtering status:open/pending, it would filtering status of type: open/pending

    1 vote

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  19. Get / amend Ticket tags via API. It would be great if we were able to view/amend/add the tags associated with Tickets

    2 votes

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  20. Have the option to tag related existing articles to existing tickets customers have opened.
    Allowing managers or leads to tag possible related articles to tickets to expedite troubleshooting or client resolutions.
    Might even suggest a step further, where you can suggest an existing article as a built in response within your reply. Essentially, "Hey customer- have your tried #tag existing article here, as a resolve?".

    1 vote

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