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  1. Add a refresh button to the disks area in Atera. When cleaning up a computer with a full hard drive using scripts, it would be nice to be able to see the new free space when requested. A little refresh button to request updated Disk information would be fantastic!

    6 votes

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    0 comments  ·  Devices  ·  Admin →
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  2. Increase the frequency that user logins are updated, 1 hour is too long when people machine share, this needs to be updated at user login please.

    14 votes

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    0 comments  ·  Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  3. We would like the IT automation summary reports that are emailed be detailed. At this time we just see that some devices failed and then I have to log into the Atera dashboard and expand everything to see the details. It would be much easier to just get the detailed summary reported emailed to us to begin with.

    2 votes

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    0 comments  ·  Reports  ·  Admin →
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  4. Currently, its possible to check the online status of Agents, TCP Devices, SNMP Devices, and HTTP Devices via an API Call, but for some reason Generic Devices do not have any indication of their online status.

    We just need an "Online" property on generic devices like all the other devices.

    5 votes

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  5. Currently the Activity Log lists many things, including when technicians perform actions. It would be great to be able to see the hostname and IP address of the computer the technician was on when the action was performed.

    Allowing end users to access work resources on personal equipment can be a security issue. Being able to audit if a technician is accessing company or 3rd party resources from their own personal equipment would be very beneficial.

    7 votes

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  6. When receiving the email from various reports (IT Automation Feedback) it is kind of useless since we don't see the machine affected so we have to click on View Analytics. It would be easy to have the list of machine in the summary.
    Keep up the good work!!

    9 votes

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    0 comments  ·  Reports  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  7. This is using the new Atera interface, by the way.....When running a script on a device (Devices -> Manage -> Run Script), the category list as well as the list of scripts are not alphabetized. I have over 100 scripts in "My Scripts" and I'm trying to prioritize certain scripts in level of importance to run by simply numbering them in the category name and script name("1. categoryname", "2. categoryname","1. scriptname", "2. scriptname", etc) so my tech knows what categories of scripts to run first and what order to run those scripts in, but the scripts and categories are not…

    10 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  8. Wingate instead of chocolatey/homebrew: it takes the updates from the editor right away so if there is an issue, it is coming directly from the editor and not someone who posted the update. Chocolatey does not verify the update. Wingate takes from Microsoft. So if they deploy the wrong version, it's Microsoft's fault. It is native with windows 11 and 21.h1 or 21.h2.

    2 votes

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  9. Braning and put my logo and change the FQDN when the agent tried to comunnicate whitch destination server.

    2 votes

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  10. Created some custom fields, but you can't filter the report by the custom field values. Be awesome if we could.

    8 votes

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    0 comments  ·  Reports  ·  Admin →
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  11. "Run the profile on newly installed agents" need a automation profile for the customer and it would affect all new agents. Why not "Run the profile on new assigned agents" when the agent will get the profile assigned manually, by folder or by customer. So we have a much better flexibility.

    8 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  12. Ability to filter by Urgency.

    1 vote

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    0 comments  ·  Tickets  ·  Admin →
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  13. Currently we can only apply a discount using a percentage when invoicing using products & expenses.

    Please add a flat rate discount per unit option.

    Simple example: Software Expense for $95 but we quote $12.50 discount per licence. Easier to add in discount of $12.50 per unit rather than figure out the percentage. Just makes it more fool proof for technicians rather than having to use a calculator.

    1 vote

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    0 comments  ·  Tickets  ·  Admin →
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  14. The SNMP library is becoming bloated with low effort / Low quality templates. Mostly clones of clones. Perhaps some moderators are needed to keep things cleaned up. I also suggest disabling the share to library function for cloned scripts in order to prevent multiple copies of the same script being uploaded to the library. Additionally, it would be great to have a language field so users can filter by their native language!

    8 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  15. interested in adding a GEOLOCATION map for the device's IP address. Also if the IP address is coming from a VPN or known VPN host

    6 votes

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  16. We should have the ability to Wipe the computers.

    6 votes

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    0 comments  ·  Devices  ·  Admin →
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  17. We can setup alerts for sensor data (temp) but we cant monitor manually. Please add this to the UI :)

    9 votes

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    3 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  18. please integrate with Domotz network monitoring system for ticket automation.

    10 votes

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  19. There is a "Extra Value (Numeric)" field for password entries.
    It would be helpful to be able to use negative numbers. For example, this is a good place to store a Webroot GID

    1 vote

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  20. Id like to be able to install software on the Microsoft Store. Specifically, I need HEIF Image Extensions to be able to push to all users. But Being able to include anything from the MS store would be amazing.

    1 vote

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