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5044 results found

  1. At the moment, the Atera UI shows us that a machine requires a reboot, but without running a command against each machine, it is not possible to identify if they require a reboot directly with the API. This would be a very useful feature for the purpose of patching and reporting.

    10 votes

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    0 comments  ·  Reports  ·  Admin →
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  2. When using Kaseya, I was able to deploy a local user (with local admin settings or regular) to workstations as long as the agent was active. This could be extremely useful when a new machine is setup, etc. or if we need to gain access to the machine but don't have a local/domain login.

    10 votes

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    0 comments  ·  Agent  ·  Admin →
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  3. Currently you offer very limited places you can install the Bitdefender agent from.
    Please add to all menus/panes where currently Webroot is an option a Bitdefender option.
    It makes no sense that if I am looking at a device I would need to exit the device and go into the main 'Devices' view, search for the device and only from there am able to install the agent.

    10 votes

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    0 comments  ·  Bitdefender  ·  Admin →
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  4. 10 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  5. There is a problem when scanning networks with multiple internet gateways. Atera splits the internal network into multiple networks, which is not realistic. A disadvantage is that WoL does not work in this scenario. It should be possible to have ONE network with more than one internet gateway.

    10 votes

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  6. We can install the agent silently on Windows devices, this same feature should be available on mac devices

    10 votes

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    1 comment  ·  Agent  ·  Admin →
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  7. Would like to sync contacts, addresses, device passwords

    10 votes

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  8. Ability to Disable 2FA Prompt by WAN Address

    It would be nice to be able disable the 2FA prompt when logging into Atera from our Office locations. We have other vendor portals where we can add our WAN address to bypass the 2FA.

    10 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  9. Apple Business Chat integration to allow MSP's to directly communicate with customers using apple devices quickly.

    10 votes

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  10. Integration/sub sale of Crowd strike for endpoint deployment.

    10 votes

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  11. Some CPU can work at much higher temperatures than others and therefore it would be great to have High CPU alerts that changes according to what type of CPU are in the endpoint. For example, I believe that the max CPU temp for Intel Core i5-4670K is around 72°C but for a Intel Core i5-7600K it's 100°C. I would like the alert for high CPU temp to not trigger if a i5-7600K runs at 85C but would like for it to be triggered for a i5-4670K if it runs at 80C... Thanks

    10 votes

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    0 comments  ·  Alerts  ·  Admin →
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  12. To assign a technician to give permission to certain folder and not everything. Restriction based on departments and not “sites”

    10 votes

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  13. Show if the user logged into a device has Local Admin Rights or not.

    10 votes

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    0 comments  ·  Devices  ·  Admin →
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  14. A GUI with checkboxes instead of needing to search for software would be a better idea than how it is currently being done.

    10 votes

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  15. 10 votes

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  16. Use case is mainly to communicate with 3rd party, without having to change the customer the ticket is under.

    10 votes

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    1 comment  ·  Tickets  ·  Admin →
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  17. Hi Atera Team,

    Good Day!

    I would like to suggest you for atera agent version upgrade, while installing .msi file or Running CURL command it is removed older atera agent and installing new one most of the time only removed old version not installing new one. So i asked Atera support chat they suggest me to run Powershell command to remove Atera agent completely and run CURL command for new installation. I believe this is not a correct method , please make a new method once i run a CURL command or .MSI file it will upgrade old version to…

    10 votes

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    0 comments  ·  Agent  ·  Admin →
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  18. I would very much like to setup dependent alerts. In one scenario I might have a WAN device setup as a primary monitor for a site, and all agents (Windows, Mac, TCP, SNMP, HTTP, and Generic) devices that are under that (ie: on the same network) would be dependent on that primary monitor.

    This way, when internet connectivity is lost I don't get flooded with alerts from all monitored devices when they're offline or can't be reached.

    10 votes

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    0 comments  ·  Agent  ·  Admin →
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  19. Monitoring metrics like latency, data jitter, and round-trip time (RTT) are very common in other monitoring solutions. It would be great if Atera added these metrics to TCP, HTTP, and Generic devices for much needed insight.

    Additional metrics that would be extremely useful for monitoring WANs are bandwidth capacity and bandwidth consumption.

    10 votes

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    4 comments  ·  Dashboard  ·  Admin →
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  20. be able to pull a report with devices that are required to reboot.

    10 votes

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    1 comment  ·  Reports  ·  Admin →
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