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5048 results found

  1. Having only 1 API key is limiting. If I have a junior dev, and I want him to develop some API things, but I don’t want him to have access to delete commands, and commands that could be disruptive, develop a framework so we need to know that the api work properly. API call change do a lot, Granularity for users. Have an API key just for one user

    10 votes

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  2. It would be great o have for EU Clients more Integrations available. QuickBooks and Xero are not ready either for DE nor ES Market. Was doing a trial and liked it but its not complaint with the local law, GPRO and general tax reporting API connections. Can we have more integrations like SevDesk, SumUP, Odoo?

    10 votes

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  3. Consider adding images in the custom assets module to provide a visual representation of an asset or model, making it easier for users to identify and distinguish between them. This can save time and reduce errors when managing multiple assets or models.

    10 votes

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  4. Set some scripts / software installation to run for offline systems as soon as they report online,

    Curranty you can install software or run scripts if a system is online, can we set these software or scripts to run for some machines even if it is offline, and it can be executed when the system/agent is online?

    10 votes

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  5. At the moment, the Atera UI shows us that a machine requires a reboot, but without running a command against each machine, it is not possible to identify if they require a reboot directly with the API. This would be a very useful feature for the purpose of patching and reporting.

    10 votes

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    0 comments  ·  Reports  ·  Admin →
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  6. Currently you offer very limited places you can install the Bitdefender agent from.
    Please add to all menus/panes where currently Webroot is an option a Bitdefender option.
    It makes no sense that if I am looking at a device I would need to exit the device and go into the main 'Devices' view, search for the device and only from there am able to install the agent.

    10 votes

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    0 comments  ·  Bitdefender  ·  Admin →
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  7. 10 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  8. There is a problem when scanning networks with multiple internet gateways. Atera splits the internal network into multiple networks, which is not realistic. A disadvantage is that WoL does not work in this scenario. It should be possible to have ONE network with more than one internet gateway.

    10 votes

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  9. We can install the agent silently on Windows devices, this same feature should be available on mac devices

    10 votes

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    1 comment  ·  Agent  ·  Admin →
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  10. Would like to sync contacts, addresses, device passwords

    10 votes

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  11. Ability to Disable 2FA Prompt by WAN Address

    It would be nice to be able disable the 2FA prompt when logging into Atera from our Office locations. We have other vendor portals where we can add our WAN address to bypass the 2FA.

    10 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  12. Apple Business Chat integration to allow MSP's to directly communicate with customers using apple devices quickly.

    10 votes

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  13. Integration/sub sale of Crowd strike for endpoint deployment.

    10 votes

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  14. Some CPU can work at much higher temperatures than others and therefore it would be great to have High CPU alerts that changes according to what type of CPU are in the endpoint. For example, I believe that the max CPU temp for Intel Core i5-4670K is around 72°C but for a Intel Core i5-7600K it's 100°C. I would like the alert for high CPU temp to not trigger if a i5-7600K runs at 85C but would like for it to be triggered for a i5-4670K if it runs at 80C... Thanks

    10 votes

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    0 comments  ·  Alerts  ·  Admin →
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  15. When we add a customer, there are only 3 ranks. Gold, Silver and Block. We have 4 different names for our clients. But we can't use them in Atera.
    Can you make the possible for us to add different ranks for each customer.
    It will make it easier when a tech looks to know what lever of support that customer gets.

    Right now its useless, you give 2 ranks and blocked.
    It doesn't make sense.

    10 votes

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    1 comment  ·  Customers  ·  Admin →
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  16. To assign a technician to give permission to certain folder and not everything. Restriction based on departments and not “sites”

    10 votes

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  17. Show if the user logged into a device has Local Admin Rights or not.

    10 votes

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    0 comments  ·  Devices  ·  Admin →
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  18. A GUI with checkboxes instead of needing to search for software would be a better idea than how it is currently being done.

    10 votes

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  19. 10 votes

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  20. Use case is mainly to communicate with 3rd party, without having to change the customer the ticket is under.

    10 votes

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    1 comment  ·  Tickets  ·  Admin →
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