4752 results found
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Option to remove Add-on Tabs
Ability to give the option to hide the Add-ons tab
12 votes -
Report showing what threshold profiles and IT automation profiles each selected device has
Report showing what threshold profiles and IT automation profiles each selected device has.
Problem: Sometimes I have devices with no IT automation profiles or they're on default threshold profiles.
Solution: A report to find which PCs have each profiles12 votes -
12 votes
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Monitor Scheduled Tasks
I like to monitor Sch task like we can services or system process and be able to restart a Scheduled task if it now working correctly
12 votes -
The ability to export KB articles
Could also be done via API
12 votes -
12 votes
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Freshbooks Integration
Please Provide some integration with Freshbooks. Currently we have to use a separate ticketing program (SherpaDesk) because it integrates with Freshbooks
12 votes -
AVAST Integration
Avast Antivirus Integration
12 votes -
I would love to have more columns in the device search, for example looking for device serial number would be great
Having more options to quick search would be helpful minimizing the time to look into each device detail.
for example I would love to see columns such as, Device serial number, Processor, Memory, MAC addresses ...11 votesHi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
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Access to KB’s from mobile app!
Provide access to KB articles from mobile app
11 votes -
Daily Planner
A daily planner page where Management staff can assign certain tickets and tasks to technicians in a calendar style arrangement. Obviously staff could have access to their own planner too and could use it for their own scheduling also.
11 votes -
Resolve CVEs detected
Expand what the CVE's risks are without having to open a new page and being able to fix these risks especially if they are software related that require an update or open ports that need to be closed not just report the issue.
11 votes -
Windows Update from devices dashboard
Need the ability to push out windows updates en masse from the devices dashboard, similar to pushing a script to multiple computers or assigning an automation profile. This would come in handy when something was missed during a scheduled install or a batch of new machines.
11 votes -
Biometric login
Biometric login enabled on multiple devices of the same type (e.g., two Windows devices or two Mac devices).
11 votes -
Remove Custom Domain for Non-applicable Plans
I am currently on the growth plan and am a bit peeved. It's ridiculous that I am able to set up a custom domain, and on that page, there is no mention that an SSL requires me to upgrade the plan. There is literally zero point in having a custom domain that is not SSL encrypted so having it as an option for Non-applicable plans is idiotic.
11 votes -
A quick-view for historical drive usage (like we currently have for CPU and RAM). This would allow for quick analysis of drive usage trends
A quick-view for historical drive usage (like we currently have for CPU and RAM). This would allow for quick analysis of drive usage trends to see if there's a problem with any applications / services using up drive space suddenly.
11 votes -
event viewer
The event viewer window is very small, we should be able to maximize this window. Also, it would be very good to be able to filter and search for specific events. Actually, the "Event Viewer" option from the devices is not very usable.
11 votes -
Display CC in Ticket
The new layout does not allow to display other (cc-)receipients of an e-mail any more.
Can you please add that feature again?11 votes -
Retired Devices should have a separate folder if they need to be quickly redeployed
Retired Devices should have a separate folder if they need to be quickly redeployed
11 votes -
Timesheet Report Sort by Time Entry Date
It would be nice to sort time entries by date (either ascending or descending) on the Timesheet Report utility so that they appear chronological and independent of the ticket grouping.
11 votes
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