5079 results found
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Roboto font missing Central European (latin-ext) characters
The Atera web UI uses the Roboto font, but only includes the latin subset. As a result, characters such as č, š, ž, ć, đ (used in Slovenian, Croatian, Bosnian, and Serbian languages) are rendered with a fallback font, creating an inconsistent appearance.
Suggested fix:
Update the Roboto font import to include &subset=latin-ext — e.g.<link href="https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap&subset=latin-ext" rel="stylesheet">
This adds full Central European character support with no breaking changes or visual differences for existing users.
1 vote -
replying email removal
Ability to remove email that appears in the To field when replying to a ticket. We have instances where we get a notification from a system to unlock a user's account. I want to respond just to the actual user and not the system no-reply email. Additionally, we have some instances where we want to forward the communication for additional approvals/feedback from upper management, but do not want to keep the original submitter on the email. Right now the solution was to 'Ingore the emails' on the contact profile, but we don't want to do that.
1 vote -
Update the guide to match the video. /qn https://support.atera.com/hc/en-us/articles/10497923716380-Install-the-Atera-Agent-using-Intune
https://support.atera.com/hc/en-us/articles/10497923716380-Install-the-Atera-Agent-using-Intune
Says it silent installs but you need to update the guide to include the crucial info that when adding the app you need to add the /qn to the argument section of the add app page or else it user prompts for install.
1 vote -
"ticket type"
The ability to add Ticket Type as a column in the initial tickets view screen.
1 vote -
Please put an option to do RANDOMN bandwidth speedtest to monitor bandwidth
Please put an option to do RANDOMN bandwidth speedtest to monitor bandwidth
1 vote -
QuickBooks Error 1321 Explained: What It Is and How to Fix It
The QuickBooks error 1321 is an installation error that can occur while installing or updating the QB Desktop application. It is generally caused by inadequate permissions needed for the installer to change a file or incorrect file folder permissions. This can hamper your workflow and important business processes. You can resolve it by using the QuickBooks Install Diagnostic Tool from the QB Tool Hub.
Read More: https://quickbooksdatamigration.com/blog/quickbooks-error-1321/
1 vote -
How do I set up QuickBooks Assisted Payroll for my company?
To set up QuickBooks Assisted Payroll for your company, first activate it by going to the Employees menu, clicking on Payroll, and entering your payroll service key. Then, complete the setup by adding your employees, providing the company details, adding tax and payroll items, and connecting your bank account with QB.
https://proadvisorsolutions.com/blog/quickbooks-assisted-payroll-what-is-it-and-how-to-set-it-up/
1 vote -
How to Download and Use QuickBooks Install Diagnostic Tool?
The QuickBooks Install Diagnostic Tool is a utility offered by Intuit to resolve problems with your QB Desktop application. This is present in the QuickBooks Tool under the Installation Issues section. You can use the tool by clicking on it and waiting for it to finish its work process.
Read More About this Tool: https://quickbooksdatamigration.com/blog/quickbooks-install-diagnostic-tool
1 vote -
Resource performance on the app
Using the App on mobile devices, I wish I could see the performance of the workstations and servers when I view the devices
1 vote -
What is QuickBooks Error 1406 and How to Resolve It?
The QuickBooks error 1406 is an installation error that occurs while a user tries to install the QB Desktop software or its latest updates. This usually occurs due to an outdated Windows operating system or problems with the Microsoft NET Framework. It can lead to a hampered workflow and impact your vital business processes. To fix it, first update your Windows OS to the latest version, then repair your Microsoft NET Framework.
Read More About this Error: https://quickbooksdatamigration.com/blog/quickbooks-error-1406/
1 vote -
User-defined forms
Making forms user-defined would be very helpful. For example, if I create a New User Onboarding request form, I may only want HR to complete that form. Currently, there’s no way to restrict access so that only HR users can see and use it.
1 vote -
QuickBooks Unable to Locate PDF Viewer: How to Fix the Error
The QuickBooks unable to locate PDF viewer error is an issue that many users face while trying to view or print PDFs from the QBDT app. It is generally caused by a damaged or corrupted QBPrint.qbp file or Adobe Reader not being set up as your default PDF viewer. This can lead to you not being able to print payroll tax forms, paychecks, and other important documents, ultimately hampering your workflow and business progress. To fix it, open the QB Tool Hub, go to the Program Problems tab, and run the QuickBooks PDF & Print Repair Tool.
Read More: https://quickbooksdatamigration.com/blog/quickbooks-unable-to-locate-pdf-viewer/
1 vote -
Change comment order on tickets in mobile app so newest on top
Change mobile app tickets so newest comment is on top.
1 vote -
BeyondTrust Remote Support Integration
would like for Atera to integrate with BeyondTrust Remote Support
1 vote -
Add a link to the ticket as a snippet in the email template.
Add a link to the ticket as a snippet in the email template.
1 vote -
What should I do if QuickBooks closes unexpectedly during use?
If you are facing the issue when using the application and notice that QuickBooks closes unexpectedly during usage, then try out the following solutions. You can download the QB Tool Hub to run the Quick Fix my Program utility or update your application and Windows operating system to the latest version. Moreover, you can use the QuickBooks Install Diagnostic Tool to fix any issues with installation files. If the problem persists, then ensure that your system meets the minimum requirements and configure the antivirus settings.
https://proadvisorsolutions.com/blog/quickbooks-closes-unexpectedly/
1 vote -
Splashtop global setting
a way to globally or automatically disable the following setting in splashtop:
3 dots -> Keyboard Shortcuts -> Enable Splashtop Shortcuts.
this setting intercepts the button combination for entering a backspace and causes the screen to zoom out.
1 vote -
standard ticket filter
Ticket lists often start with standard filter Status:open/pending
Thats not really helpful because of our self added statuses, like "waiting for material (pending)
So ist would be better, instead of filtering status:open/pending, it would filtering status of type: open/pending
1 vote -
Tagging knowledge to tickets
Have the option to tag related existing articles to existing tickets customers have opened.
Allowing managers or leads to tag possible related articles to tickets to expedite troubleshooting or client resolutions.
Might even suggest a step further, where you can suggest an existing article as a built in response within your reply. Essentially, "Hey customer- have your tried #tag existing article here, as a resolve?".1 vote -
Patching having a bandwidth restriction
Need an option that when a site/folder is selected you can restrict bandwidth used by the agents to pull in updates/patches. We have remote sites that have limited bandwidth, patching has already overloaded the WAN links at the facilities causing an outage. Need to be able to say patch x number of agents in the folder at a time, and restrict the total bandwidth being used by the agents to ensure we do not impact the WAN link of a facility that operates on a 24 hour schedule.
1 vote
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