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  1. It would be great to deploy Coro Protection with all necessary permissions to both Windows and Mac devices. Coro is an up-and-coming Cybersecurity Platform that may be a good partner fit for Atera since it is one of the most affordable but effective platforms on the market.

    A distribution solution for Coro that includes the activation of necessary permisions, run at start, and removal of existing security app would be great.

    1 vote

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    0 comments  ·  Security  ·  Admin →
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    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.


    Additionally, we offer many solutions that cover Coro offerings.


    Best regards,

    The Atera Team


  2. Get / amend Ticket tags via API. It would be great if we were able to view/amend/add the tags associated with Tickets

    1 vote

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    0 comments  ·  Tickets  ·  Admin →
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  3. GEO location violation (Impossible Travel)... VIP account lockout... Breached Credentials Detection... Suspicious Activity... Admin Activity Anomaly alert... Change to critical policy... Super Admin Role Changes... API Token Creation/Revocation... OKTA Service Interruptions/Degradation...

    These are some of the items that would be ideal to notify or auto-ticket created.

    3 votes

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    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team


  4. Software dashboard where you can see a list of all software on devices that need updating and have the option to update all at once, like you can with the patching dashboard. It would also be great to have an end of life / support section where we can view this info.

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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  5. Here's an idea to enhance automation:

    Idea: Implement a Copilot/Autopilot Feature that automatically closes alerts if resolved or creates critical tickets if unresolved. This feature would streamline alert management, reduce manual intervention, and improve response times for critical issues.

    1 vote

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    0 comments  ·  AI Copilot  ·  Admin →
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  6. I am finding a need for a built in virtual display adapter/driver with the Atera agent that can be utilized by any remote tool for headless machines or machines with their monitors turned off.

    This would be especially helpful in many scenarios and avoid on site support or alterations to enable remote capabilities.

    1 vote

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    0 comments  ·  Agent  ·  Admin →
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  7. currently, linux agents do not provide any software inventory data. while basic hardware information and health stats are available, there is no visibility into installed packages or applications. this is essential for audits, compliance, and troubleshooting. please add software inventory support for linux devices—similar to what is available for windows and mac.

    2 votes

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    0 comments  ·  Reports  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


  8. Webhooks triggers on Alerts

    We are exploring the possibilities of using Webhooks to integrate Atera with Freshservice for the Alert system.

    Currently, your Webhooks system only allows actions to be triggered against tickets, meaning within ticket automations. We have already confirmed with your support team that a ticket created by an alert does not automatically close when the alert is resolved, which leaves the Freshservice alert disconnected if it is resolved from Atera, making the integration less functional.

    We have found that in Zapier, you do have triggers available for both alert creation and resolution. Therefore, we understand that the…

    11 votes

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    2 comments  ·  Alerts  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


  9. Redirect audio and video so that customers can use Teams and other applications on the VDI when accessing via “Work from Home.”

    1 vote

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    0 comments  ·  Work From Home  ·  Admin →
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  10. Automatically enabe "restore points" since they ae not enabled by default in Windows 11. Then, create a new restore point every month for all drives. Delete older restore points if drive capacity becomes an issue.

    1 vote

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    0 comments  ·  Security  ·  Admin →
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  11. Please make a 3rd party integration for Octiga. It will make Office 365 management way better and it will be valuable for Atera as a selling point.

    1 vote

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  12. Option to send a NEW email from within an existing ticket without including the previous email chain.

    Currently, when replying from a ticket or adding someone to the email chain via CC, the entire email history is included.

    For example, sometimes a ticket might be discussing confidential information with a manager, but later a staff member needs to be contacted about the same ticket. With the current setup, this means the staff member would receive the entire email thread, including sensitive details.

    Having a "Send New Email" option would allow us to communicate with new recipients without exposing prior discussions,…

    1 vote

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    0 comments  ·  Tickets  ·  Admin →
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  13. I am unsure why you can preview in Customers but not in Devices. I am able to preview pictures in Customers but the same attachments in Devices cannot be previewed. They have to be downloaded first. There should be the ability to preview the most common types of files for any attachments across all of Atera or at least Devices. Thank you.

    4 votes

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    0 comments  ·  Devices  ·  Admin →
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  14. Direct integration with Cyberfox AutoElevate

    1 vote

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  15. When adding a new Asset Field, you then have to manually go and add the new field to each individual Asset Type one by one. Would be nice to be able to select all necessary Asset Types and do a bulk update to add the new field at one time.

    2 votes

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  16. Have the option to run a Patch Management and IT Automation profile on an individual device on the devices page. The same way you run a script but have the option to run an Automation profile.

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  17. It would be great if we can have an integration with Bootstrap as we wish to centralize all possible company managent at one place.

    1 vote

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  18. 3 votes

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    0 comments  ·  Agent  ·  Admin →
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  19. It would be amazing to have a tool like Treesize or WizTree integrated into Atera, either in the form of a report or within a dropdown on each device. This would make alerts for low disk space much easier to manage as we can see where the majority of storage is being used up and determine whether it is required or not, all done remotely without disrupting the client.

    8 votes

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  20. From the main Devices page, can we get the local IP address added to the list of columns in Table settings to choose from? Currently, only the Public IP address is available.

    Looks like previous idea was closed: https://atera.uservoice.com/forums/936306-ideas-and-feedback/suggestions/44001426-ip-address-shown-in-devices-summary

    19 votes

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