4718 results found
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Laptops report their GPS location to track where inventory is.
Most new laptops have GPS capabilities integrated. It would be great if Atera could collect this information. We would be able to click on an asset and see its location on a map. This would help locate missing inventory and/or track where the asset has been.
14 votes -
Disable default tags
It would be such a help to be able to disable the default tags that Atera comes with. I understand we can set up our own custom tags, but it would still be helpful to be able to remove the default tags to help with simplicity.
2 votes -
Pulling a timesheet report via Ticket number
When pulling a Timesheet Report, it would be most helpful to be able to pull the time dedicated to a certian Ticket Number. When we bill our Break/Fix clients, it is by the ticket number. Also, if our regular client has a certian ticket that they want billed to a specific PO or Payment Account, they request that single ticket separately. As it stands now, we must pull the PDF and edit through the PDF to include only one ticket. Having the ticket number in the filter would eliminate many admin hours.
2 votes -
Alert Report
I cannot believe there is no export yet, on alert page. It is kinda crazy how many info can see on alert page but i cannot export em.
Someone should create a feature that makes possible to export all alerts i see, by using filters, and export em with date/time when issue started and ended2 votes -
Advanced Reports: first view
Advanced Reports:The interface from the atera link for advanced reports - goes straight in to a “Main view” dashboard, Ideally it should link to the menu that you get up when you click the folder icon, so that you can select what you want to open a dashboard/existing report/create a report
2 votes -
Advanced reports: actual bitlocker keys (not 100% essential)
Advanced reports: actual bitlocker keys (not 100% essential)
2 votes -
Grafana for data visualization
Grafana for data visualization
2 votes -
Allow custom buttons to trigger scripts
The option to add customized buttons on the device/customer device interface to trigger frequently used scripts.
The speedtest button would be a great example. Select a device and click a button for one click script runs and get the device speedtest.
2 votes -
Folders under Attachments
To be able to upload folders under attachments would be nice
2 votes -
Devices Tab
Would be great to have a "Device" Tab on the bottom of the mobile app so we'd have a direct way to access the full list of devices in alphabetical order (with the option to sort)
102 votes -
Install Atera agent with Domotz
Ability to deploy the Atera agent directly when you do a scan with Domotz - would be nice to just run it and then see which devices does not have the Atera agent and then install it
6 votes -
Scheduling and better management of the software "uninstall" feature
The current "uninstall" function in Atera is extremely basic. There is no way to see the status, no way to schedule it, and it times out at seemingly random intervals, meaning software gets uninstalled from some machines but not others.
If there was a more advanced way to manage this, including persistence/retrying until the software has confirmed uninstalled from a client/agent, that would be really helpful.
8 votes -
Inform the end user when the chat has been properly set up on their end
Live chat: we’ve tested it and made sure that it worked. It is difficult to set up for first time user. The activation doesn’t tell you that it’s activated. When they copy and paste it and click on “confirm”, the window doesn’t go away and it doesn’t say that it says its registered. They have to close the window themselves and they don’t know that it’s working. It is confusing.
2 votes -
- Internal note/ private reply should be next to the reply button = ease of use. If it does need to be an internal note.
Internal note/ private reply should be next to the reply button = ease of use. If it does need to be an internal note.
2 votes -
Dashboard view under Custom for a snapshot of the device
Dashboard under each client with information that we select. A table view of last login time, IP address. This will allow us to see a healthy snapshot or shows us where we need to fix issues
2 votes -
Passbolt integration
Passbolt integration
2 votes -
Defer Windows updates
We find that windows updates rolls out certain updates too fast which can cause severe downtime for customers when Microsoft pushes out a faulty update.
For that reason, we prefer to defer updates for 14 days.
Using group policy, you can set this up or use registry as follows:
[HKEYLOCALMACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate]
"DeferQualityUpdates"=dword:00000001
"DeferQualityUpdatesPeriodInDays"=dword:0000000e
"DeferFeatureUpdates"=dword:00000001
"DeferFeatureUpdatesPeriodInDays"=dword:0000000eI'd like to see the ability to specify an age for an update to reach before Atera installs it. If I set the age to 14 days, If an update comes out, Atera will wait 14 days before considering its install. This would give…
3 votes -
Add contacts in mobile app
Add new contacts under a company via the mobile app to make the app more iPad/ field tech friendly.
1 vote -
Rank Customization
Customizable rank fields would be helpful for those of us that rank our customers by a different scale. For example I offer three different contracts that associate a customer with a rank. My ranking scale is silver, gold, and platinum.
37 votes -
Dependent Alerts
I would very much like to setup dependent alerts. In one scenario I might have a WAN device setup as a primary monitor for a site, and all agents (Windows, Mac, TCP, SNMP, HTTP, and Generic) devices that are under that (ie: on the same network) would be dependent on that primary monitor.
This way, when internet connectivity is lost I don't get flooded with alerts from all monitored devices when they're offline or can't be reached.
10 votes
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