5044 results found
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Device Health Check in API
You guys should include the ability to pull a devices health from the API that you provide
1 vote -
Create Folder Sets across all clients at once.
Create a way for us to create a set of folders that we can apply to ALL clients at once. Currently you have to do this on each client which takes a long time.
1 vote -
Atera Icon disappears from client's computers
Create a rule that keeps the ticketing icon from disappearing from clients' computer so it doesn't continually disappear creating a need for it to be re-added.
1 vote -
OnePassword manager integration
OnePassword manager integration
1 vote -
More important information and functions on the dashboard
In my opinion, there should be more important information and functions on the dashboard. For example, you could introduce a kind of device list with certain filtering view windows that you can create as you like. Example "Devices -Categorized View-etc". 2.) A window for self-configured reports such as 1.) Customer online or offline PC or server patch status in %/last processes/scripts etc.
I don't use the dashboard because the current Information is not relevant.
1 vote -
search again feature
Currently you cannot "search again" by just pressing enter in an existing search to refresh the search. You have to add or remove a character to your search to search again. The search seems to ignore you if you don't change the content of the search even though the results could have changed since you last searched.
1 vote -
Remove Availability monitoring in bulk for SNMPs
Remove Availability monitoring in bulk for SNMPs
2 votes -
Notification Alerts
When any software is installed or uninstalled from any devices we are not getting any notification emails. Right now it's only creating events but it's not sending email alerts. If these features are available great for everyone. No one monitoring always from Atera. Also right now we can set devices to only one profile. It's great we can keep the devices in multiple profiles.
1 vote -
Alerts opened when a file is added
If a certain file is created in the customer's folder, then you can create the alerts.
1 vote -
MailinBlack Integration
MailinBlack Integration
2 votes -
More Info under Device (IP, reboot, last time online)
Would be nice to have more info on the device page. For example, when looking at list of devices for a particular customer, would be nice to see how long it’s been online, when was the last reboot, its IP address
2 votes -
Alerts to be automatically resolved if we delete an item from the threshold profile.
Alerts to be automatically resolved if we delete an item from the threshold profile.
5 votes -
Add device column to software inventory reports within the console for uninstalls.
I would like the ability to expand the returned items of a software report to manually uninstall from specific devices.
1 vote -
T-sheet integration
T-sheet integration: better time tracking for technicians. The one is Atera is not mature enough.
1 vote -
Cisco back up
Cisco back up
1 vote -
APC Software
APC Software
6 votes -
automatic technician response
It would be nice to have an option for automatically switching a technician to the current profile in responding to a ticket. For example, we have automation that sets the default technician for all incoming tickets.
When another team member is responding to a ticket they have to remember to manually assign the technician to themselves before responding or it appears to the end user that the default technician is still responding. Having an option to override that and respond as yourself would be great. I hope that makes sense.
3 votes -
Notes sections against user, device, password etc to be the same as Notes section in a Ticket
Ticket>Notes is more like a field, with multiple lines, akin to notepad.
This could do with some improvement but is ok.Whereas Device>Notes, Contact>Notes, Password>Notes is more akin to one long line. It'd be great if these, and other Notes sections all worked like Ticket>Notes.
2 votes -
IT automations/Threshhold Report
A report that includes all of a clients computers and what IT automations/Patch management profiles are applied to each machine.
2 votes -
Select All when selecting OS Excluded Patches
When under Patch Management and IT Automation, and in an Automation Profile, when selecting "OS Excluded Patches' Manage, it would be nice to be able to click a "Select All". Example we do not push .Net Framework updates every month, so we put ".Net" in the description field. At this point, one has to go through all of the pages and make the selections. Being able to "select all" and choose them all to be Excluded at once would be helpful.
1 vote
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