Notes sections against user, device, password etc to be the same as Notes section in a Ticket
Ticket>Notes is more like a field, with multiple lines, akin to notepad.
This could do with some improvement but is ok.
Whereas Device>Notes, Contact>Notes, Password>Notes is more akin to one long line. It'd be great if these, and other Notes sections all worked like Ticket>Notes.
2
votes
Denis Payne
shared this idea
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DeAnna Birdsall commented
Specifically for Devices. Please move the notes field to the top of the screen. Being at the bottom our Tech's are rarely scrolling down and miss if there are notes.