Settings and activity

536 results found

1. Please make the ticket reply field resizable

   5 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   DeAnna Birdsall shared this idea  ·  Jul 21, 2026

2. Contacts should include a Department Field

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   4 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   DeAnna Birdsall shared this idea  ·  Dec 2, 2025

3. Ticket export to include comments

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Dec 1, 2025

4. Ticket Export

   15 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Dec 1, 2025

5. Atera Uninstall

   4 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   DeAnna Birdsall shared this idea  ·  Jan 16, 2025

6. Hiding Atera, Anydesk or splashtop Icons in system tray

   68 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jan 16, 2025

7. Software Uninstall - No Restart!

   7 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jan 16, 2025

8. A means to handle separate locations

   28 votes

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   2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Nov 14, 2024

9. Option to send a Notification Email for a Device When It Comes Online

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Nov 14, 2024

10. Color-coded Scheduled tasks dashboard / Calendar

    40 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Nov 14, 2024

11. Alert when agent uninstalled

    1,502 votes

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    8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Nov 14, 2024

12. UAC Control for PC / App installation / Tech notification

    21 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Nov 14, 2024

13. Undo Send Email

    3 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Nov 14, 2024

14. Multi-Site Support

    413 votes

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    36 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Nov 14, 2024

15. Ticket dynamic fields / Snippets - More available fields, fields customization (consolidated)

    43 votes

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    20 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Nov 14, 2024

16. Email technician when they have been @ tagged on an internal note of a ticket

    335 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Nov 14, 2024

17. Response from a CC on ticket

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Nov 14, 2024

18. Ticket Automation Rules - "ticket created" email - stop email loops

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Nov 14, 2024

19. Software install/uninstall email alert

    41 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Nov 14, 2024

20. Ability to CC someone when you create a ticket

    41 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Nov 14, 2024