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10 results found

  1. Atera 'new' ticketing UI is a cluttered mess

    1 vote

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Denis Payne shared this idea  · 

  2. Include the Agent Name in the Title for Browser Tab

    30 votes

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    5 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Denis Payne supported this idea  · 

  3. Notes sections against user, device, password etc to be the same as Notes section in a Ticket

    2 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Denis Payne shared this idea  · 

  4. search

    7 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Denis Payne supported this idea  · 

  5. User email ticket updates to include subject

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Denis Payne shared this idea  · 

  6. Ticket list shows title as "#1234 Ticket Title", open ticket shows title as "#1234 Ticke but a search shows results as "Ticket Title #1234 "

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Denis Payne shared this idea  · 

  7. Way not to e-mail contact when replying to ticket

    10 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Denis Payne supported this idea  · 

  8. Add a feature that provides the same control as the Windows Update for Business 'Select the target feature update version' GPO option

    1 vote

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Denis Payne shared this idea  · 

  9. 2FA QR code

    11 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Denis Payne shared this idea  · 

  10. Atera Dark Mode

    1,721 votes

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    Under Review  ·  99 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Denis Payne supported this idea  ·