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10 results found

  1. Atera 'new' ticketing UI is a cluttered mess

    1 vote

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Denis Payne shared this idea  · 

  2. Include the Agent Name in the Title for Browser Tab

    32 votes

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    5 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Denis Payne supported this idea  · 

  3. Notes sections against user, device, password etc to be the same as Notes section in a Ticket

    2 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Denis Payne shared this idea  · 

  4. search

    7 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Denis Payne supported this idea  · 

  5. User email ticket updates to include subject

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Denis Payne shared this idea  · 

  6. Ticket list shows title as "#1234 Ticket Title", open ticket shows title as "#1234 Ticke but a search shows results as "Ticket Title #1234 "

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Denis Payne shared this idea  · 

  7. Way not to e-mail contact when replying to ticket

    10 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Denis Payne supported this idea  · 

  8. Add a feature that provides the same control as the Windows Update for Business 'Select the target feature update version' GPO option

    1 vote

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Denis Payne shared this idea  · 

  9. 2FA QR code

    11 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Denis Payne shared this idea  · 

  10. Dark Mode

    1,885 votes

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    117 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team


    Denis Payne supported this idea  ·