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4907 results found

  1. add Custom or personal inks to navigation on left hand side, eg direct link to MS Office 365 Partner portal or other management portals

    22 votes

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  2. Set your alert rules using logical operators like and/or

    176 votes

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    Under Review  ·  8 comments  ·  Alerts  ·  Admin →
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  3. Instead of setting it up so you have to allow the customers in the atera portal... allow us to deny as well... or allow us to update the customer allow list for user groups easily by selecting all and removing the ones we dont want...

    currently if you already have the group setup and then you go and add all the customers again it will error out saying you already have these customers added...

    you have to go back and either figure out what customers have not been added to this group or you have to delete them all and…

    1 vote

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    0 comments  ·  Admin & Core  ·  Admin →
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  4. When you click Admin then Patch Management & IT Automation
    On that list screen it would be awesome to see "Next Execution Time" as an option.

    Instead of having to click inside each one to see when it runs next.

    3 votes

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  5. Allow alerts that occur at the same time to be split up and not bundled in one email.

    3 votes

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    1 comment  ·  Alerts  ·  Admin →
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  6. Integrate with Moslye to allow for deeper apple endpoint management

    3 votes

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  7. Add attachment to the ticket notification email.

    2 votes

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    0 comments  ·  Tickets  ·  Admin →
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  8. Rocket Cyber – more integrations with Atera would be great.

    4 votes

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  9. Create an Atera wordpress plugin that will enable an end-user to log into the Atera Customer Portal with their wordpress account.

    2 votes

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  10. The de vice description field should be available for reporting. At lease add it to the Auditor report

    2 votes

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  11. Or at least revert back to the old one so I don't have to have my retinas accosted by the hideous new neon pink button theme.

    11 votes

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  12. Please add reporting functionality to the new assets feature. I need a report that shows when a device went live. This way I know what my future replacement dates looks like.

    3 votes

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    0 comments  ·  Reports  ·  Admin →
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  13. There are a few missing features from the classic UI that makes the New UI much harder to use:

    • Unassigned being red in the Tickets page. Just adding that splash of colour makes it really easy to identify which ones are unassigned or not.

    • Ticket page icons. In the classic system you can easily identify where the ticket originated from with the envelope / phone icons. It adds a bit of context when looking at a ticket to see if someone has already spoken to the requestor, or if it it's an untouched email, so we can respond quickly.

    • Autorefresh.…

    13 votes

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  14. Allow to have a sound (like alerts) for new tickets and new ticket responses.

    4 votes

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    0 comments  ·  Tickets  ·  Admin →
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  15. Atera's New Interface

    3 votes

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    1 comment  ·  Admin →
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  16. A GUI with checkboxes instead of needing to search for software would be a better idea than how it is currently being done.

    10 votes

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  17. You guys should include the ability to pull a devices health from the API that you provide

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  18. Create a way for us to create a set of folders that we can apply to ALL clients at once. Currently you have to do this on each client which takes a long time.

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  19. Create a rule that keeps the ticketing icon from disappearing from clients' computer so it doesn't continually disappear creating a need for it to be re-added.

    1 vote

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    0 comments  ·  Admin →
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  20. OnePassword manager integration

    1 vote

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