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5021 results found

  1. It would significantly help customers if the system was able to print Asset Tag Labels, including a QR code that if scanned it opens a new ticket for that asset, under the associated user.

    142 votes

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    6 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  2. Only a minor thing, but the new font being used for the ticket timer is just plain ugly. It cheapens the interface, its way bigger than it needs to be. Please change it back to the previous font.

    1 vote

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    0 comments  ·  Tickets  ·  Admin →
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  3. Hello,

    Currently there are operating systems that are out of support (for example Windows 7), but many customers still keep this OS and when new devices are added we often don't see that they have these old OS.

    It would be nice to have an alert which warns that they have this old OS.

    Thank you!

    3 votes

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    0 comments  ·  Alerts  ·  Admin →
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  4. I do wish we had some kind of info come into Atera with Acronis and Bitdefnder. As a MSP, we don't like to have too many different portals to get to vital information. But, we understand that sometimes that isn't possible. Also, this is more of a wish than anything. But, I would love to see some kind of API endpoint added for pulling Patch management profile information. We have a monthly schedule that we automate windows updates for our customers. I would like to be able to pull the date and customer assigned to that profile. This way I…

    25 votes

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    0 comments  ·  Bitdefender  ·  Admin →
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  5. We need to have different role options for techs who can Create scripts vs. techs who can run scripts. It would be even better to be able to restrict technicians from running certain scripts.

    9 votes

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  6. Want to have the option to see all the devices passwords in a single view under the customer\ site. I now need to go and see every device on its own.

    6 votes

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  7. I would like a way to mark an offline agent/computer to run patches when it comes back online or have it run patches when it has been online for x minutes.
    We have field users that are not online very often or are only online after hours and are not getting patched as they should.

    5 votes

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  8. Client currently using Asana but would be able to manage projects through Atera and move a task through different columns until complete.
    https://app.gong.io/call?id=6764592503070995748

    135 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  9. Carbonite Integration

    3 votes

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  10. Have the option to have arguments as variables and/or the ability to add/change arguments on a per run basis without having to go to admin page and modifying the script

    2 votes

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  11. Would be nice to have tickets fed in to slack channel when a new tickets is opened.

    9 votes

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    0 comments  ·  Tickets  ·  Admin →
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  12. Dans appareil je voudrais pouvoir triller par rapport au correctif exemple redémarrage Gérer etc...
    du moins pouvoir sélectionner que les Appareils qui ont besoin de redémarrer! ou qui ont des correctifs a appliquer

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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  13. Please can you create a feature to generate a summary report of all combined reports. Customer wants view all issues but in summary form

    1 vote

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    0 comments  ·  Reports  ·  Admin →
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  14. 3 votes

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  15. Please provide an option for a legacy OS agent. even if that agent doesn't have all the capabilities of the current agent, it would be nice to have some limited features and monitoring for our Servers that are in a static configuration and cannot be upgraded.

    3 votes

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    0 comments  ·  Agent  ·  Admin →
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  16. We have lots of remote employees and would like to know if they are exactly working. I would like to be able to report one a single user or compare the entire company.

    7 votes

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    0 comments  ·  Reports  ·  Admin →
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  17. We have moved from Ninja to Atera and the difference in Policies is a bit disappointing.

    With Ninja we could have company wide policies applied to "Servers" or "Workstations" and a Mac, Windows and Linux option.

    However, we don't seem to have an option like that with Atera, instead we have to make sure to manually apply server polices to servers and workstation policies to workstations.

    Each Policy would also give us the option to setup alerts and scheduled tasks/script which doesn't seem to be in Atera.

    For example, we have a 2 main policies set for all servers. "Scheduled…

    5 votes

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  18. It would be useful to display a pop up on logged in users' devices reminding to leave their devices turned on, on the night you are pushing out your patches.

    8 votes

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  19. "Signature Attached" isn't all that helpful or meaningful to the customer - being able to provide a declaration - "I confirm that the work completed is to my satisfaction" for example would be much more helpful and meaningful.

    7 votes

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    1 comment  ·  Mobile App  ·  Admin →
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  20. Currently, we can only pause the alerts of the monitoring agent which will pause the SNMP device alerts as well. So, add pausing of alerts of SNMP devices

    Some use-cases: device is in reboot-loop or device is in maintenance

    22 votes

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    1 comment  ·  Alerts  ·  Admin →
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