4678 results found
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Threshold - Create alert when process is not running
I monitor processes that only load once the user logs in.
The Atera agent activates on startup before login so I get false alerts whenever they turn the PC on or shut it down.
Could you add a time delay or a setting that only activates the threshold after login and deactivates on shutdown9 votes -
UPS
Ability to manage UPSes in Atera and to add alerts after a certain amount of time to replace UPS batteries.
1 vote -
The timesheet report should show note, date and summary of time spent not just the start and end time.
The timesheet report should show note, date and summary of time spent not just the start and end time. Like the show time entries screen.
3 votes -
Advanced Reports - Custom Branding
Provide a field in the advanced reports dashboards that allow image files to be uploaded when editing the given dashboard (alongside visualisation, text and button), so that company / customer logo's may appear on the report when generated.
3 votes -
Disable File Transfer or at least alert end user
If a user is WFH you need to be able to disable the file transfer option for users or at minimum, if you are accessing someones files/downloading them, the end user should recieve an alert/notification similar to if you connected into their machine, that "AdminXXXX has downloaded a file". I think that would be a basic security/privacy requirement. Fact you can just download files without end person knowing isn't right.
2 votes -
Pause alerts during patching window (set devices into maintenance mode)
During patching set devices into maintenance mode or similar in order that not all alerts are showing up all the time and filling up the ticket system
103 votesHi,
Great news! Your idea has been approved and is planned for implementation.
We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.
Best regards,
The Atera Team
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customer deny in group
Instead of setting it up so you have to allow the customers in the atera portal... allow us to deny as well... or allow us to update the customer allow list for user groups easily by selecting all and removing the ones we dont want...
currently if you already have the group setup and then you go and add all the customers again it will error out saying you already have these customers added...
you have to go back and either figure out what customers have not been added to this group or you have to delete them all and…
1 vote -
Alert email bundles
Allow alerts that occur at the same time to be split up and not bundled in one email.
3 votes -
Integration with Moslye for Apple Devices
Integrate with Moslye to allow for deeper apple endpoint management
3 votes -
Attachment is missing on the ticket notification email.
Add attachment to the ticket notification email.
2 votes -
Simple Ticket Merging
Currently in order to merge tickets you have to know the ticket number you wish to merge the selected tickets into. It would be very convenient to be able to select all the tickets you wish to merge together and when selecting merge, be given the option to merge all ticket selected into the oldest created ticket of the selected. Otherwise still be given the option to also put in the ticket number to merge into as it currently is setup to do.
Also would be nice to have it Auto-suggest merging of tickets when there is a ticket with…
15 votes -
Rocket Cyber
Rocket Cyber – more integrations with Atera would be great.
4 votes -
AZURE integration
there is a lot of moment to cloud if you guys had a feature to take an existing system and convert it to be VHD format for AZURE you would capture some market share. The current methods require a-lot of skill.
12 votes -
Atera Customer Portal Wordpress Plugin
Create an Atera wordpress plugin that will enable an end-user to log into the Atera Customer Portal with their wordpress account.
2 votes -
Device Description field availability
The de vice description field should be available for reporting. At lease add it to the Auditor report
2 votes -
Give us the ability to customize the GUI theme.
Or at least revert back to the old one so I don't have to have my retinas accosted by the hideous new neon pink button theme.
11 votes -
Please
Please add reporting functionality to the new assets feature. I need a report that shows when a device went live. This way I know what my future replacement dates looks like.
3 votes -
Return classic features to new UI ticket page
There are a few missing features from the classic UI that makes the New UI much harder to use:
Unassigned being red in the Tickets page. Just adding that splash of colour makes it really easy to identify which ones are unassigned or not.
Ticket page icons. In the classic system you can easily identify where the ticket originated from with the envelope / phone icons. It adds a bit of context when looking at a ticket to see if someone has already spoken to the requestor, or if it it's an untouched email, so we can respond quickly.
Autorefresh.…
13 votes -
new ticket sound
Allow to have a sound (like alerts) for new tickets and new ticket responses.
4 votes -
Atera's New Interface
Atera's New Interface
3 votes
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