Ability to add New Ranks to list
When we add a customer, there are only 3 ranks. Gold, Silver and Block. We have 4 different names for our clients. But we can't use them in Atera.
Can you make the possible for us to add different ranks for each customer.
It will make it easier when a tech looks to know what lever of support that customer gets.
Right now its useless, you give 2 ranks and blocked.
It doesn't make sense.
9
votes
Killion Systems Support
shared this idea
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Alex Robinson
commented
Great idea - no idea why that isnt a feature, Gold, Silver and blocked makes no sense by not including Bronze...