5037 results found
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Add IP address to Login Audit script
Add the IP address of the device from the Failed login event in the Login Audit script.
5 votes -
Possibility to bulk import from a csv file for snmp devices specifying OID template to use, customer, folder, etc.
Possibility to bulk import from a csv file for snmp devices specifying OID template to use, customer, folder, etc.
5 votes -
trendmicro and panda
want to have more antivirus products to observe. Trendmicro, Panda and so on.
5 votes -
Automation every x hours
Allow automation every x hours rather than having to specify times of the day.
5 votes -
Modify OID values
Would like to be able to perform functions on the oid values and have that display as well. For instance, some printers report toner levels as a number and to get the toner percent level you have to calculate it based on current level and max level. Would appreciate being able to do this within atera to display the actual value and the calculated value.
5 votes -
5 votes
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Add Online Status to "Generic Devices" in API
Currently, its possible to check the online status of Agents, TCP Devices, SNMP Devices, and HTTP Devices via an API Call, but for some reason Generic Devices do not have any indication of their online status.
We just need an "Online" property on generic devices like all the other devices.
5 votes -
Sort tickets by disabled technician
When employees quit, they usually leave behind a good amount of resolved tickets, that can be good to have easily accessible. It's not always easy to remember keywords from a ticket (especially if it's someone else's ticket).
So if we could sort tickets and filter it to a disabled technician, it'd be very helpful!
5 votes -
Assigning devices to a ticket instead of a contact
We are using Atera as an organization with different departments as organizations. We need to be able to keep the tickets with the device instead of with a contact. When I change the device on a ticket it changes the device assigned to that user. Not good.
5 votes -
Limit rollover for Block Hours contracts
Ability to set a limit on the number of hours which can be rolled over for Block Hours contracts. For example, if a customer pays for 10 hours per month, we set a limit of 5 hours to roll over, so the maximum hours they would have available in any given month is 15 hours.
5 votes -
Customizable Customer Feedback Forms
Customizable Customer Feedback Forms
5 votes -
Employee Monitoring
Employee Monitoring. Report how long the computer is used and which programs. Report for employers when employees work from home. My customer wants this report from me.
5 votes -
Ticket Indicator- product/expense added
Indicator that a product or expense has been added without having to go INTO the product and expense list.
5 votes -
Stop Pending Processes
often we run scripts onto a group of devices on a certain customer which e.g. 2 weeks retention time. then we see that some devices have been selected mistakenly but those devices are not online anyhow.
so i would be useful to have a "stop" button besides each "pending" status. means that process should be killed sothen...5 votes -
Single company, single technician, simplified dashboard
Have a toggle for a simplified interface, where small businesses with 20-30 computers, that are running DesktopOps in-house with 1 part time person with limited RMM knowledge, have an easier navigation experience.
5 votes -
Advanced Filters - Media Type
Media Type is already included in Reports/Audits etc which is fantastic.
What would be nice is to filter devices by Media Type (eg HDD's) so that that a Automation profile (say checkdisk/defrag) can be applied to just the HDD devices.
5 votes -
Mac Agent Included in the Pro Plan
Having Mac agents included in the pro plan
5 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Audit
Netwrix Integration (Audit Software)
Detect security threats, prove compliance and increase IT team efficiency with IT audit software5 votes -
view device from software report
In the software report, there is a link that makes a modal window appear with a list of devices with the result of the search. Mostly we uninstall apps from here, but not all apps can be removed by Atera this way and the uninstall button is disabled. If you have many devices in the list it would be good to be able to jump to each device if you linked the "device name" column to the actual device.
5 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Alert for Virus definitions and Status of custom AV product
Alert for AV definitions and status not only for Bitdefender.
You are showing the AV product on the device already but you dont have alerts for all products.5 votes
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