Sort tickets by disabled technician
When employees quit, they usually leave behind a good amount of resolved tickets, that can be good to have easily accessible. It's not always easy to remember keywords from a ticket (especially if it's someone else's ticket).
So if we could sort tickets and filter it to a disabled technician, it'd be very helpful!
5
votes
Michael Stokbæk
shared this idea
Hi,
We're excited to inform you that the feature you suggested has been implemented and is now available to all users.
Thank you for helping us improve Atera!
This follows the following logic - You can sort by unassigned tickets, which is what the tickets will become once the technician is deactivated.
Best regards,
The Atera Team