Settings and activity

5 results found

1. Process Monitoring

   6 votes

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   1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Michael Stokbæk supported this idea  ·  May 17, 2022

2. Workstation/Server Specification

   14 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Michael Stokbæk supported this idea  ·  Apr 5, 2022

3. Customize ticket view

   6 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Michael Stokbæk shared this idea  ·  Mar 16, 2022

4. Create Custom Tags

   18 votes

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hey, thanks for posting your feedback!

   Adding manual tags is available, please refer to this knowledge base article for more information: https://support.atera.com/hc/en-us/articles/360011044199-Use-Ticket-Tags-#h_01FCB81V2DYEAP6ZYZJGNW56SW

   Michael Stokbæk supported this idea  ·  Dec 1, 2021

5. Sort tickets by disabled technician

   5 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Stokbæk shared this idea  ·  Dec 1, 2021