Customize ticket view
With the new UI of Atera, we're able to see much less of the ticket names than in the old UI.
This is a problem, because we have systems that autogenerate tickets with rather long names, and I can't identify the ticket without opening each ticket, which is annoying when I have to do it sometimes with 30 or more tickets.
So - if we could be able to drag the different panes in the ticket view. E.g. make the 'Details' pane larger, so there isn't so much "waste" of space with nothing but white.
Maybe also let us pick which panes we want to see, so we can remove irrelevant ones.
Another idea would be to make the changes per ticket view. So if I have a view of all 'Open' tickets assigned to me, I don't need to see the 'Assigned technician' pane, so I'd filter that away for this specific view.