Assigning devices to a ticket instead of a contact
We are using Atera as an organization with different departments as organizations. We need to be able to keep the tickets with the device instead of with a contact. When I change the device on a ticket it changes the device assigned to that user. Not good.
7
votes
Denise Baccus
shared this idea
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Jim Rossi
commented
this used to work this way. a recent change caused this. i love progress, but this is not it.