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18 results found

  1. Password protect the Atera agent from end-user uninstalls

    1,610 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Denise Baccus supported this idea  · 

  2. Mobile Device Management

    2,292 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


    Denise Baccus supported this idea  · 

  3. MS Office Updates

    774 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Denise Baccus supported this idea  · 

  4. Free Dashboard Account

    923 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Denise Baccus supported this idea  · 

  5. Project Management Tool

    138 votes

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    14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Denise Baccus commented  · 

    Need to have a "Type" that can be used for long term projects that won't affect the ticket averages and can be viewed returned to as the project progresses.

    Denise Baccus supported this idea  · 

  6. Have tab for routine daily or weekly tasks that doesn't impact statistics

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Denise Baccus shared this idea  · 

  7. Labor Entry Template

    6 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Denise Baccus supported this idea  · 

  8. Add spell check in ticket input

    71 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Denise Baccus supported this idea  · 

  9. Employee Onboarding/Offboarding Feature

    867 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Denise Baccus supported this idea  · 

  10. Office 365 Integration

    1,574 votes

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    61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Denise Baccus supported this idea  · 

  11. Projects Pane

    55 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Denise Baccus supported this idea  · 

  12. Parent & Child ticket relations

    66 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Denise Baccus supported this idea  · 

  13. Solarwinds had the ability to schedule a reboot after hours.

    9 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Denise Baccus shared this idea  · 

  14. Advanced options in IT automation profiles (scan and reboot window)

    39 votes

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    4 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Denise Baccus supported this idea  · 

  15. Assigning devices to a ticket instead of a contact

    5 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Denise Baccus shared this idea  · 

  16. Ability to assign a device to a ticket regardless of contact

    20 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Denise Baccus supported this idea  · 

  17. Have the name of the submitter at the top of the ticket when viewing and put the time spent on the ticket in the list view.

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Denise Baccus shared this idea  · 

  18. Advanced Filters for devices - Allow more granular version numbers

    8 votes

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    3 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Denise Baccus supported this idea  · 
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    Denise Baccus commented  · 

    This is imperative when trying to keep OS up to date. We had it in Solarwinds and it was a lifesaver.